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blue screen error

Discussion in 'Windows XP' started by chan_ho_nam, 2005/01/04.

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  1. 2005/01/04
    chan_ho_nam

    chan_ho_nam Inactive Thread Starter

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    can some 1 help me with this

    Opened log file 'c:\debuglog.txt'
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

    Microsoft (R) Windows Debugger Version 6.3.0017.0
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
    User Mini Dump File: Only registers, stack and portions of memory are available

    Comment: 'Dr. Watson generated MiniDump'
    Windows XP Version 2600 UP Free x86 compatible
    Debug session time: Wed Jan 05 09:53:44 2005
    System Uptime: not available
    Process Uptime: not available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    ......................................................................
    (f0f0f0f0.a4c): Access violation - code c0000005 (!!! second chance !!!)
    eax=0000036f ebx=0012f1e4 ecx=00000005 edx=ffffffe0 esi=0012f1e4 edi=0012e508
    eip=044b90b5 esp=0012e444 ebp=0012e458 iopl=0 nv up ei pl nz na pe nc
    cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
    *** WARNING: Unable to verify checksum for npswf32.dll
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for npswf32.dll -
    npswf32+0x190b5:
    044b90b5 8b01 mov eax,[ecx] ds:0023:00000005=????????
    0:000> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Exception Analysis *
    * *
    *******************************************************************************

    *** WARNING: Unable to verify checksum for firefox.exe
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for firefox.exe -
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for xpcom.dll -

    FAULTING_IP:
    npswf32+190b5
    044b90b5 8b01 mov eax,[ecx]

    EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
    .exr ffffffffffffffff
    ExceptionAddress: 044b90b5 (npswf32+0x000190b5)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 00000000
    Parameter[1]: 00000005
    Attempt to read from address 00000005

    DEFAULT_BUCKET_ID: APPLICATION_FAULT

    PROCESS_NAME: firefox.exe

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

    READ_ADDRESS: 00000005

    BUGCHECK_STR: ACCESS_VIOLATION

    THREAD_ATTRIBUTES:
    LAST_CONTROL_TRANSFER: from 044db948 to 044b90b5

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    0012e458 044db948 00000005 0012f1e4 0012e508 npswf32+0x190b5
    0012e478 044d483d 0012e508 030ba36c 00000010 npswf32+0x3b948
    0012e514 044d659f 00000000 00000000 00000000 npswf32+0x3483d
    0012f310 044d7de1 0012f338 00000000 0012f364 npswf32+0x3659f
    0012f32c 044d7e3e 04b4a96c 00003333 00000000 npswf32+0x37de1
    0012f374 044d7e3e 04b4a96c 00003333 00000000 npswf32+0x37e3e
    0012f3bc 044ca6f1 04b4a96c 00003333 00000000 npswf32+0x37e3e
    0012f5ec 044ca913 0012f604 00000000 04b4a224 npswf32+0x2a6f1
    0012f618 044f266f 04b4a224 04b4a224 00000002 npswf32+0x2a913
    0012f63c 044f212b 00000001 04b4a8f8 04b4a224 npswf32+0x5266f
    0012f65c 044f2580 0012f670 00000000 04b4a224 npswf32+0x5212b
    0012f680 044ebee5 04b4b4cc 04b4a224 00000000 npswf32+0x52580
    0012f6cc 044ff9db 00000001 0012f7f8 044fd4ec npswf32+0x4bee5
    0012f76c 044fd52e 00110242 00000401 00000001 npswf32!NP_Shutdown+0x2650
    0012f784 77d43a5f 00110242 00000401 00000001 npswf32!NP_Shutdown+0x1a3
    0012f7b0 77d43b2e 044fd4ec 00110242 00000401 USER32!InternalCallWinProc+0x1b
    0012f818 77d47419 00000000 044fd4ec 00110242 USER32!UserCallWinProcCheckWow+0x150
    0012f848 77d5ba3f 044fd4ec 00110242 00000401 USER32!CallWindowProcAorW+0x96
    0012f868 00507014 044fd4ec 00110242 00000401 USER32!CallWindowProcA+0x19
    0012f8a0 602f9ddf 053fabc0 00000001 00fadf18 firefox!nsBlender::Release+0x9781
    60143f30 778b0c24 2f62e804 0e8b0000 74084139 xpcom!PL_HandleEvent+0xe
    7c8b5756 00000000 00000000 00000000 00000000 SHELL32!_pRawDllMain <PERF> (SHELL32+0x4e0c24)


    FOLLOWUP_IP:
    npswf32+190b5
    044b90b5 8b01 mov eax,[ecx]

    SYMBOL_STACK_INDEX: 0

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: npswf32+190b5

    MODULE_NAME: npswf32

    IMAGE_NAME: npswf32.dll

    DEBUG_FLR_IMAGE_TIMESTAMP: 3fd4f57c

    STACK_COMMAND: .ecxr ; kb

    BUCKET_ID: ACCESS_VIOLATION_npswf32+190b5

    Followup: MachineOwner
    ---------

    eax=0000036f ebx=0012f1e4 ecx=00000005 edx=ffffffe0 esi=0012f1e4 edi=0012e508
    eip=044b90b5 esp=0012e444 ebp=0012e458 iopl=0 nv up ei pl nz na pe nc
    cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
    npswf32+0x190b5:
    044b90b5 8b01 mov eax,[ecx] ds:0023:00000005=????????
    ChildEBP RetAddr Args to Child
    WARNING: Stack unwind information not available. Following frames may be wrong.
    0012e458 044db948 00000005 0012f1e4 0012e508 npswf32+0x190b5
    0012e478 044d483d 0012e508 030ba36c 00000010 npswf32+0x3b948
    0012e514 044d659f 00000000 00000000 00000000 npswf32+0x3483d
    0012f310 044d7de1 0012f338 00000000 0012f364 npswf32+0x3659f
    0012f32c 044d7e3e 04b4a96c 00003333 00000000 npswf32+0x37de1
    0012f374 044d7e3e 04b4a96c 00003333 00000000 npswf32+0x37e3e
    0012f3bc 044ca6f1 04b4a96c 00003333 00000000 npswf32+0x37e3e
    0012f5ec 044ca913 0012f604 00000000 04b4a224 npswf32+0x2a6f1
    0012f618 044f266f 04b4a224 04b4a224 00000002 npswf32+0x2a913
    0012f63c 044f212b 00000001 04b4a8f8 04b4a224 npswf32+0x5266f
    0012f65c 044f2580 0012f670 00000000 04b4a224 npswf32+0x5212b
    0012f680 044ebee5 04b4b4cc 04b4a224 00000000 npswf32+0x52580
    0012f6cc 044ff9db 00000001 0012f7f8 044fd4ec npswf32+0x4bee5
    0012f76c 044fd52e 00110242 00000401 00000001 npswf32!NP_Shutdown+0x2650
    0012f784 77d43a5f 00110242 00000401 00000001 npswf32!NP_Shutdown+0x1a3
    0012f7b0 77d43b2e 044fd4ec 00110242 00000401 USER32!InternalCallWinProc+0x1b
    0012f818 77d47419 00000000 044fd4ec 00110242 USER32!UserCallWinProcCheckWow+0x150 (FPO: [Non-Fpo])
    0012f848 77d5ba3f 044fd4ec 00110242 00000401 USER32!CallWindowProcAorW+0x96 (FPO: [Non-Fpo])
    0012f868 00507014 044fd4ec 00110242 00000401 USER32!CallWindowProcA+0x19 (FPO: [Non-Fpo])
    0012f8a0 602f9ddf 053fabc0 00000001 00fadf18 firefox!nsBlender::Release+0x9781
    start end module name
    00400000 00a66000 firefox firefox.exe Mon Nov 08 07:46:59 2004 (418E89C3)
    016d0000 016ec000 McVSSkt McVSSkt.dll Thu Apr 29 03:54:11 2004 (408FEFC3)
    044a0000 0462e000 npswf32 npswf32.dll Tue Dec 09 09:04:44 2003 (3FD4F57C)
    10000000 10017000 mskoeplg mskoeplg.dll Wed Dec 03 11:27:03 2003 (3FCD2DD7)
    5ad70000 5ada4000 uxtheme uxtheme.dll Sat Aug 18 15:36:15 2001 (3B7DFECF)
    5edd0000 5edea000 OLEPRO32 OLEPRO32.DLL Sat Aug 18 15:35:45 2001 (3B7DFEB1)
    60020000 6002d000 jar50 jar50.dll Mon Nov 08 07:54:34 2004 (418E8B8A)
    60040000 6006a000 xpinstal xpinstal.dll Mon Nov 08 07:54:34 2004 (418E8B8A)
    60070000 600c4000 js3250 js3250.dll Mon Nov 08 07:54:34 2004 (418E8B8A)
    60130000 60156000 nspr4 nspr4.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    60160000 601b5000 nss3 nss3.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    601c0000 601f2000 nssckbi nssckbi.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    60200000 60207000 plc4 plc4.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    60210000 60216000 plds4 plds4.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    60230000 6024a000 smime3 smime3.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    60250000 602aa000 softokn3 softokn3.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    602b0000 602cb000 ssl3 ssl3.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    602d0000 60330000 xpcom xpcom.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    60330000 60344000 xpcom_compat xpcom_compat.dll Mon Nov 08 07:54:35 2004 (418E8B8B)
    6d370000 6d37b000 jpins7 jpins7.dll Wed Sep 29 13:25:58 2004 (415A2B46)
    6d380000 6d396000 jpinsp jpinsp.dll Wed Sep 29 13:25:58 2004 (415A2B46)
    6d3a0000 6d3b8000 jpishare jpishare.dll Wed Sep 29 13:25:59 2004 (415A2B47)
    6d470000 6d480000 NPOJI610 NPOJI610.dll Wed Sep 29 13:25:59 2004 (415A2B47)
    71950000 71a34000 COMCTL32 COMCTL32.dll Sat Aug 18 15:33:38 2001 (3B7DFE32)
    71a50000 71a8b000 mswsock mswsock.dll Sat Aug 18 15:33:37 2001 (3B7DFE31)
    71a90000 71a98000 wshtcpip wshtcpip.dll Sat Aug 18 15:33:39 2001 (3B7DFE33)
    71aa0000 71aa8000 WS2HELP WS2HELP.dll Sat Aug 18 15:33:38 2001 (3B7DFE32)
    71ab0000 71ac5000 WS2_32 WS2_32.dll Sat Aug 18 15:33:37 2001 (3B7DFE31)
    71ad0000 71ad8000 WSOCK32 WSOCK32.dll Sat Aug 18 15:33:37 2001 (3B7DFE31)
    71c20000 71c6f000 NETAPI32 NETAPI32.dll Sat Aug 18 15:33:39 2001 (3B7DFE33)
    72d10000 72d18000 msacm32 msacm32.drv Sat Aug 18 15:33:30 2001 (3B7DFE2A)
    72d20000 72d29000 wdmaud wdmaud.drv Sat Aug 18 15:33:30 2001 (3B7DFE2A)
    73000000 73023000 WINSPOOL WINSPOOL.DRV Sat Aug 18 15:33:29 2001 (3B7DFE29)
    746f0000 74719000 msimtf msimtf.dll Sat Aug 18 15:33:21 2001 (3B7DFE21)
    74720000 7476b000 MSCTF MSCTF.dll Sat Aug 18 15:33:20 2001 (3B7DFE20)
    74770000 747ff000 mlang mlang.dll Sat Aug 18 15:33:19 2001 (3B7DFE1F)
    75f40000 75f5d000 appHelp appHelp.dll Sat Aug 18 15:33:11 2001 (3B7DFE17)
    76200000 76297000 WININET WININET.dll Sat Aug 18 15:33:10 2001 (3B7DFE16)
    762a0000 762af000 MSASN1 MSASN1.dll Sat Aug 18 15:33:10 2001 (3B7DFE16)
    762c0000 7634a000 CRYPT32 CRYPT32.dll Sat Aug 18 15:33:10 2001 (3B7DFE16)
    76380000 76385000 msimg32 msimg32.dll Sat Aug 18 15:33:10 2001 (3B7DFE16)
    763b0000 763f5000 comdlg32 comdlg32.dll Sat Aug 18 15:33:10 2001 (3B7DFE16)
    76600000 7661b000 CSCDLL CSCDLL.dll Sat Aug 18 15:33:09 2001 (3B7DFE15)
    76620000 7666e000 cscui cscui.dll Sat Aug 18 15:33:09 2001 (3B7DFE15)
    76670000 76754000 SETUPAPI SETUPAPI.dll Sat Aug 18 15:33:09 2001 (3B7DFE15)
    76b40000 76b6c000 WINMM WINMM.dll Sat Aug 18 15:33:07 2001 (3B7DFE13)
    76e80000 76e8d000 rtutils rtutils.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76e90000 76ea1000 rasman rasman.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76eb0000 76eda000 TAPI32 TAPI32.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76ee0000 76f17000 rasapi32 rasapi32.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76f20000 76f45000 DNSAPI DNSAPI.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76f60000 76f8c000 WLDAP32 WLDAP32.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76fb0000 76fb7000 winrnr winrnr.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76fc0000 76fc5000 rasadhlp rasadhlp.dll Sat Aug 18 15:33:05 2001 (3B7DFE11)
    76fd0000 77048000 CLBCATQ CLBCATQ.DLL Sat Aug 18 15:33:04 2001 (3B7DFE10)
    77050000 77115000 COMRes COMRes.dll Sat Aug 18 15:33:04 2001 (3B7DFE10)
    77120000 771ab000 OLEAUT32 OLEAUT32.dll Sat Aug 18 15:33:04 2001 (3B7DFE10)
    771b0000 772ca000 ole32 ole32.dll Sat Aug 18 15:33:04 2001 (3B7DFE10)
    772d0000 77333000 SHLWAPI SHLWAPI.dll Sat Aug 18 15:33:04 2001 (3B7DFE10)
    773d0000 77bc4000 SHELL32 SHELL32.dll Sat Aug 18 15:33:03 2001 (3B7DFE0F)
    77bd0000 77bd7000 midimap midimap.dll Sat Aug 18 15:33:03 2001 (3B7DFE0F)
    77be0000 77bf4000 MSACM32_77be0000 MSACM32.dll Sat Aug 18 15:33:03 2001 (3B7DFE0F)
    77c00000 77c07000 VERSION VERSION.dll Sat Aug 18 15:33:03 2001 (3B7DFE0F)
    77c10000 77c63000 msvcrt msvcrt.dll Sat Aug 18 15:33:02 2001 (3B7DFE0E)
    77c70000 77cb0000 GDI32 GDI32.dll Sat Aug 18 15:33:02 2001 (3B7DFE0E)
    77cc0000 77d35000 RPCRT4 RPCRT4.dll Sat Aug 18 15:33:02 2001 (3B7DFE0E)
    77d40000 77dcd000 USER32 USER32.dll Sat Aug 18 15:33:02 2001 (3B7DFE0E)
    77dd0000 77e5b000 ADVAPI32 ADVAPI32.dll Sat Aug 18 15:33:02 2001 (3B7DFE0E)
    77e60000 77f45000 kernel32 kernel32.dll Sat Aug 18 15:33:02 2001 (3B7DFE0E)
    77f50000 77ff9000 ntdll ntdll.dll Sat Aug 18 13:25:18 2001 (3B7DE01E)
    Closing open log file c:\debuglog.txt

    thank you!!!
     
  2. 2005/01/04
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
    Messages:
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    It appears your Flash Player is broken. Follow the links in this thread (scroll down a bit) for testing/repairing/re-installing it. Another Flash Player issue/solution here and here if the first thread doesn't solve the problem.
     

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