blue screen: Error code 0x00000024

roperincolo · 2008/03/02

computer worked fine yesterday then all of a sudden I am getting a blue screen with the following numbers:

0x00000024
(0x00190203, 0x82374efo, 0xc0000102, 0x00000000)

any suggestions on how to fix this?

thanks

PeteC · 2008/03/03

0x00000024: NTFS_FILE_SYSTEM

A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.
Click to expand...

You do not give us much to go on - more detail required.

When does the computer blue screen?

Can you start the computer or does it blue screen before Windows completes loading?

Give us that detail and maybe we can move forward.

In the meantime I would check out your hard drive using the manufacturer's disk diagnostic software:

ExcelStore

Fujitsu

Hitachi/IBM

Samsung

Seagate, Maxtor, Quantum

Toshiba

Western Digital

If you can boot into Windows read this .....

http://www.windowsbbs.com/showthread.php?t=33471

Follow the instructions, debug and post the dump data in a post in this thread.

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blue screen: Error code 0x00000024

roperincolo Inactive Thread Starter

PeteC SuperGeek Staff

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blue screen: Error code 0x00000024

roperincolo Inactive Thread Starter

PeteC SuperGeek Staff

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