1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Blue Screen Error at Logon Screen

Discussion in 'Windows XP' started by hoppercar, 2012/01/09.

  1. 2012/01/09
    hoppercar

    hoppercar Inactive Thread Starter

    Joined:
    2012/01/09
    Messages:
    2
    Likes Received:
    0
    Computer was on (at normal desktop/no applications running) and while un-attended it went to blue screen. Error message: "A process or thread crucial to system operation was unexpectedly exited or been terminated. Technical information: *** stop: 0X000000F4 (0X00000003, 0X8ACDDC48, 0X8ACDDDBC, 0X8060577E) Beginning dump of physical memory ".

    Now when I reboot, it gets as fas as the windows log-on screen and then error repeats. If I try to re-boot with last known good configuration, error repeats. It will boot to windows O.K. in safe mode.

    Checked event log and see error " Drivers failed to load; "ehdrv" (Eset antivirus help file), "Fips ", "intelppm ", "oreans32 ". I understand Fips is releated to the HDD and intelppm is related to the CPU. Don't know what oreans32 is.

    Tried to look for dump file and latest on that shows up was dated Oct. 2010. Appearantly it is not saving the dump file when this error occurs. (Just an assumption.) Unfortunately, I don't have access to the affected computer at the moment, so can't provide any extra details on system other than what's posted in my system spec's profile.

    Tried to use my original Win/XP/SP2 installation disk and run "sfc/scannow" in safe mode from command prompt. It would not run; could not find application. NOTE: original disk is SP2, but current system is upgraded some time back to SP3. (Via internet download from Microsoft, not an upgrade disk.)

    Last thing I was doing prior to blue screen, was copying home movies from panasonic camcorder (with internal HDD) to computer HDD via USB and with camera software. This software was installed almost 3 years ago and has always operated fine. After I completed this task I exited the software and left the computer idle; no applications running. Came back several hours later and had blue screen error.

    I need a solution that does not involve wiping or replacing my HDD. Although most data is backed up on another computer, not all of it is. Thank you.
     
  2. 2012/01/09
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

    Joined:
    2006/01/14
    Messages:
    4,331
    Likes Received:
    270
    Unplug anything that is USB and see if this happens. Sometime a USB device not removed properly will do weird things.
     

  3. to hide this advert.

  4. 2012/01/09
    hoppercar

    hoppercar Inactive Thread Starter

    Joined:
    2012/01/09
    Messages:
    2
    Likes Received:
    0
    Removing USB devices

    I attempted to boot up after disconnecting USB devices, (mouse & wireless network adapter). However situation is now worse. Won't even boot to logon screen as before. Error says can not find config.sys file.
    Attempted to boot with XP CD and do repair. Now get error saying system does not detect a HDD.

    I don't think USB devices are the issue. HDD my now be dead.

    How do I check for sure?
     
  5. 2012/01/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
    2006/09/10
    Messages:
    7,919
    Likes Received:
    511
    Hi hoppercar, Welcome to Windowsbbs! :)

    That doesn't sound good. As you said your harddrive may have died.

    I would check out the harddrive using the manufacturer's disk diagnostics:

    ExcelStore

    Fujitsu

    Hitachi/IBM

    Samsung

    Seagate, Maxtor, Quantum

    Toshiba

    Western Digital

    If the harddrive fails the diagnostics test then the harddrive has died and you will have to get it replaced.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.