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Windows Vista Blue Screen Crashes

Discussion in 'Legacy Windows' started by boutells, 2008/09/29.

  1. 2008/09/29
    boutells

    boutells Well-Known Member Thread Starter

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    I get a lot of blue screen crashes and don't know what is causing it. When I open the dmp file in the Windows debugging tool, I get a lot of messages to the effect that "your debugger is not using the correct symbols" and at the end it says "Probably caused by ntkrnlpa.exe "but a search for this file turns up nothing. If it is a virus, neither my virus scanner nor Windows defender picks it up.

    Can someone advise what I can do next please.
     
    boutells,
    #1
  2. 2008/09/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    The STOP 0x00 error code number can be searched on for solutions.
     
    Steve R Jones,
    #2


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  4. 2008/09/30
    Arie

    Arie Administrator Administrator Staff

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    That means just that, or you aren't connected to the Internet when debugging.
     
    Arie,
    #3
  5. 2008/09/30
    boutells

    boutells Well-Known Member Thread Starter

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    But I am connected
     
    boutells,
    #4
  6. 2008/09/30
    Admin.

    Admin. Administrator Administrator Staff

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    Admin.,
    #5
  7. 2008/09/30
    kkaylynne

    kkaylynne Inactive

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    Several Quick Suggestions

    Try different anti virus software.
    If you have done updates, go back to other Restore Points and try it and see WHEN/IF it works.
     
    kkaylynne,
    #6

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