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Resolved Blackberry & Exchange Server

Discussion in 'Mobile Devices' started by Steve R Jones, 2011/09/28.

  1. 2011/09/28
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    I know next to nothing about them and I currently don't have it in front of me.

    ISSUE: The BB has two (2) addressbooks that both have 7000+ contacts.

    ONE-> linked to old exchange server - is not syncing...
    TWO-> linked to new exchange server - is syncing just fine.

    GOAL: We need to make the ONE addressbook go away/disappear/get it off the device.

    My client and I have both been given the impression that we must "wipe" the BB and in short - start fresh and add the new exchange mail account back. This seems a little extreme to me... Is the a way to simply delete the addressbook...even if that means deleting the contacts one by one?
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    Steve R Jones,
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  2. 2011/09/28
    Arie

    Arie Administrator Administrator Staff

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    Arie,
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  4. 2011/09/29
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    Thanks. I spent a ton of time googling and have seen something similar. I got the feeling that the REST command isn't exact;y in the regular user manual but it looks like it might do the trick.
     
    Steve R Jones,
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  5. 2011/10/01
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    Ended up doing the RSET command... It removed both address books even though we thought it would only remove the old one.. But within a minute or two, the hugh number of contacts started re-downloading...
     
    Steve R Jones,
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  6. 2011/10/01
    Arie

    Arie Administrator Administrator Staff

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    Great. Yea, that's what I suppose was going to happen:

     
    Arie,
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  7. 2011/10/01
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    It actually appeared to let us highlight the old book... Anyway - its a story with a happpy ending.
     
    Steve R Jones,
    #6
  8. 2011/10/01
    wildfire

    wildfire Getting Old

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    You learn something everyday. FWIW Steve, the RSET command isn't in my manual either. I wonder what other hidden nuggets are in the RIM OS?

    ***DANGER WILL ROBINSON, DANGER*** :D
     
    wildfire,
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  9. 2011/10/01
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    You can wipe your calendars with it too...

    Then there's the site called Crackberry.com where you can probably pick up other tips.
     
    Steve R Jones,
    #8

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