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Bbc i player desktop

Discussion in 'Other PC Software' started by oldgrumpy66, 2011/07/11.

  1. 2011/07/11
    oldgrumpy66

    oldgrumpy66 Inactive Thread Starter

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    I am using Windows 7 Home premium 64 bit on an Acer 5742 I5.

    I have tried many times to download I Player Desktop from the BBC site.

    It seems to download OK, the icon appears on my desktop but I cannot open or run the programme.

    I have the current version of Adobe Air installed.

    Any suggestions
     
    oldgrumpy66,
    #1
  2. 2011/07/11
    Arie

    Arie Administrator Administrator Staff

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    Arie,
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  4. 2011/08/18
    oldgrumpy66

    oldgrumpy66 Inactive Thread Starter

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    I have checked the BBC I Player Help Page and can get nowhere with this problem. The only thing I have picked up from a TV help site is that there may have been a problem with Windows 7 64 bit vs Adobe Air but this would seem to have been resolved.

    Tried to install I Player Desktop again at the weekend - no joy!
     
    oldgrumpy66,
    #3
  5. 2011/08/18
    r.leale Lifetime Subscription

    r.leale Well-Known Member

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    Are you using a UK based ISP or are you outside the UK and unable to?

    Roger
     
    r.leale,
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  6. 2011/08/18
    oldgrumpy66

    oldgrumpy66 Inactive Thread Starter

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    No - I am just about as near to the middle of the UK as can be (in the West Midlands). I have Virgin cable broadband, Windows 7 64 bit and use Google Chrome as my browser.
     
    oldgrumpy66,
    #5

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