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Solved Avira Reported TR/Buzus.cifn Trojan

Discussion in 'Malware and Virus Removal Archive' started by Ann, 2009/10/31.

  1. 2009/10/31
    Ann

    Ann Well-Known Member Thread Starter

    Joined:
    2002/01/10
    Messages:
    597
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    [Resolved] Avira Reported TR/Buzus.cifn Trojan

    Avira reports TR/Buzus.cifn Trojan on Vista lasptop. This was on October 28. I just had created an Image to an external drive. No software was added to laptop and Avira had not reported this prior to the Oct 28 update file. Trojan was quarantined. Now I worry about the external being infected.

    I notice that this Trojan steals information as well as makes changes to the Registry, so I need to be sure it did not make these changes prior to my notification by Avira that it was on my computer.

    As per broni's instructions I am posting logs:


    DDS (Ver_09-10-26.01) - NTFSx86
    Run by forrest at 10:55:21.75 on Sat 10/31/2009
    Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_15
    Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6001.1.1252.1.1033.18.3002.1919 [GMT -7:00]

    AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
    SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\SMINST\BLService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
    C:\Users\forrest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CLOSEANTIVIRUPDATEAD.EXE
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
    C:\Windows\System32\notepad.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\vssvc.exe
    C:\Windows\System32\svchost.exe -k swprv
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\forrest\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com
    uDefault_Page_URL = www.google.com/ie
    uSearch Page = hxxp://www.google.com
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    BHO: Octh Class: {000123b4-9b42-4900-b3f7-f4b073efc214} - c:\program files\orbitdownloader\orbitcth.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
    uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
    uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe "
    mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5 "
    mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter "
    mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0 "
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
    mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0 "
    mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0 "
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
    mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
    mRun: [<NO NAME>]
    mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe "
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
    StartupFolder: c:\users\forrest\appdata\roaming\microsoft\windows\start menu\programs\startup\CLOSEANTIVIRUPDATEAD.EXE
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: &Download by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/201
    IE: &Grab video by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/204
    IE: Do&wnload selected by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/203
    IE: Down&load all by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/202
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
    Notify: igfxcui - igfxdev.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe "

    ================= FIREFOX ===================

    FF - ProfilePath - c:\users\forrest\appdata\roaming\mozilla\firefox\profiles\2a08tz3b.default\
    FF - prefs.js: browser.startup.homepage - www.google.com
    FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);

    ============= SERVICES / DRIVERS ===============

    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-6-23 9968]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-6-23 74480]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-7-26 108289]
    R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-23 365952]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-23 193840]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
    R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-6-23 7408]

    =============== Created Last 30 ================

    2009-10-29 17:09:35 0 d-----w- c:\program files\DVDFabPortable
    2009-10-28 00:34:18 310784 ----a-w- c:\windows\system32\unregmp2.exe
    2009-10-28 00:34:17 8147456 ----a-w- c:\windows\system32\wmploc.DLL
    2009-10-26 21:20:56 2421760 ----a-w- c:\windows\system32\wucltux.dll
    2009-10-26 21:20:41 87552 ----a-w- c:\windows\system32\wudriver.dll
    2009-10-26 21:20:30 33792 ----a-w- c:\windows\system32\wuapp.exe
    2009-10-26 21:20:30 171608 ----a-w- c:\windows\system32\wuwebv.dll
    2009-10-20 20:30:32 87608 ----a-w- c:\users\forrest\appdata\roaming\inst.exe
    2009-10-20 20:30:32 47360 ----a-w- c:\windows\system32\drivers\pcouffin.sys
    2009-10-20 20:30:32 47360 ----a-w- c:\users\forrest\appdata\roaming\pcouffin.sys
    2009-10-20 20:30:27 65602 ----a-w- c:\windows\system32\cook3260.dll
    2009-10-20 20:30:27 217127 ----a-w- c:\windows\system32\drv43260.dll
    2009-10-20 20:30:27 208935 ----a-w- c:\windows\system32\drv33260.dll
    2009-10-20 20:30:27 176165 ----a-w- c:\windows\system32\drv23260.dll
    2009-10-20 20:30:26 1645320 ----a-w- c:\windows\gdiplus.dll
    2009-10-20 20:30:25 0 d-----w- c:\program files\VSO
    2009-10-17 20:31:51 499712 ----a-w- c:\windows\system32\kerberos.dll
    2009-10-17 20:31:51 175104 ----a-w- c:\windows\system32\wdigest.dll
    2009-10-17 20:31:50 9728 ----a-w- c:\windows\system32\lsass.exe
    2009-10-17 20:31:50 72704 ----a-w- c:\windows\system32\secur32.dll
    2009-10-17 20:31:50 439896 ----a-w- c:\windows\system32\drivers\ksecdd.sys
    2009-10-17 20:31:50 270848 ----a-w- c:\windows\system32\schannel.dll
    2009-10-17 20:31:50 1256448 ----a-w- c:\windows\system32\lsasrv.dll
    2009-10-17 20:28:40 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
    2009-10-17 20:28:40 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
    2009-10-17 09:26:48 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
    2009-10-17 06:24:58 2048 ----a-w- c:\windows\system32\tzres.dll
    2009-10-16 09:24:37 195440 ------w- c:\windows\system32\MpSigStub.exe
    2009-10-16 04:06:00 3597896 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2009-10-16 04:05:59 3546184 ----a-w- c:\windows\system32\ntoskrnl.exe
    2009-10-16 04:05:28 160256 ----a-w- c:\windows\system32\wkssvc.dll
    2009-10-16 04:05:25 2066432 ----a-w- c:\windows\system32\mstscax.dll
    2009-10-16 04:05:15 428544 ----a-w- c:\windows\system32\EncDec.dll
    2009-10-16 04:05:15 217088 ----a-w- c:\windows\system32\psisrndr.ax
    2009-10-16 04:05:14 80896 ----a-w- c:\windows\system32\MSNP.ax
    2009-10-16 04:05:14 293376 ----a-w- c:\windows\system32\psisdecd.dll
    2009-10-16 04:05:14 177664 ----a-w- c:\windows\system32\mpg2splt.ax
    2009-10-16 04:04:55 91136 ----a-w- c:\windows\system32\avifil32.dll
    2009-10-16 04:02:07 7680 ----a-w- c:\windows\system32\spwmp.dll
    2009-10-16 04:02:07 313344 ----a-w- c:\windows\system32\wmpdxm.dll
    2009-10-16 04:02:06 4096 ----a-w- c:\windows\system32\msdxm.ocx
    2009-10-16 04:02:06 4096 ----a-w- c:\windows\system32\dxmasf.dll
    2009-10-16 04:02:05 43520 ----a-w- c:\windows\system32\msdxm.tlb
    2009-10-16 04:02:05 18432 ----a-w- c:\windows\system32\amcompat.tlb
    2009-10-16 04:01:57 61440 ----a-w- c:\windows\system32\msasn1.dll
    2009-10-16 04:01:56 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
    2009-10-16 03:59:49 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL

    ==================== Find3M ====================

    2009-10-20 20:31:54 51200 ----a-w- c:\windows\inf\infpub.dat
    2009-10-20 20:31:53 86016 ----a-w- c:\windows\inf\infstrng.dat
    2009-10-20 20:31:52 86016 ----a-w- c:\windows\inf\infstor.dat
    2009-09-10 21:54:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-09-10 21:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-09-10 17:30:12 213504 ----a-w- c:\windows\system32\msv1_0.dll
    2009-08-27 13:32:41 833024 ----a-w- c:\windows\system32\wininet.dll
    2009-08-27 13:29:25 78336 ----a-w- c:\windows\system32\ieencode.dll
    2009-08-27 10:58:58 26624 ----a-w- c:\windows\system32\ieUnatt.exe
    2009-08-18 06:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
    2009-08-14 16:29:41 17920 ----a-w- c:\windows\system32\netevent.dll
    2009-08-14 16:29:41 104960 ----a-w- c:\windows\system32\netiohlp.dll
    2009-08-14 14:16:55 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
    2009-08-14 14:16:55 17920 ----a-w- c:\windows\system32\ROUTE.EXE
    2009-08-14 14:16:52 11264 ----a-w- c:\windows\system32\MRINFO.EXE
    2009-08-14 14:16:51 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
    2009-08-14 14:16:50 19968 ----a-w- c:\windows\system32\ARP.EXE
    2009-08-14 14:16:49 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
    2009-08-14 14:16:49 10240 ----a-w- c:\windows\system32\finger.exe
    2008-10-23 10:05:15 665600 ----a-w- c:\windows\inf\drvindex.dat
    2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
    2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
    2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
    2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
    2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
    2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
    2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
    2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
    2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
    2008-10-23 10:05:14 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

    ============= FINISH: 10:55:40.59 ===============


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-10-26.01)

    Microsoft® Windows Vistaâ„¢ Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 2/19/2009 7:28:39 AM
    System Uptime: 10/31/2009 9:36:31 AM (1 hours ago)

    Motherboard: Wistron | | 3612
    Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | CPU | 2000/800mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 287 GiB total, 211.257 GiB free.
    D: is FIXED (NTFS) - 11 GiB total, 1.818 GiB free.
    E: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP49: 10/14/2009 6:59:48 PM - After Restoring Image
    RP50: 10/15/2009 1:40:48 PM - Scheduled Checkpoint
    RP51: 10/15/2009 8:20:22 PM - Installed Java(TM) 6 Update 15
    RP52: 10/16/2009 2:24:20 AM - Windows Update
    RP53: 10/16/2009 2:52:35 PM - Scheduled Checkpoint
    RP54: 10/16/2009 10:53:26 PM - Windows Update
    RP55: 10/16/2009 11:10:29 PM - Windows Update
    RP56: 10/16/2009 11:24:02 PM - Windows Update
    RP57: 10/16/2009 11:44:29 PM - Windows Update
    RP58: 10/16/2009 11:57:26 PM - Windows Update
    RP59: 10/17/2009 1:31:54 PM - Windows Update
    RP60: 10/17/2009 2:13:33 PM - Windows Update
    RP61: 10/19/2009 2:45:23 PM - Windows Update
    RP62: 10/19/2009 3:57:49 PM - Windows Update
    RP63: 10/19/2009 4:00:55 PM - Windows Update
    RP64: 10/19/2009 4:01:49 PM - Windows Update
    RP65: 10/19/2009 4:12:45 PM - Windows Update
    RP66: 10/19/2009 4:17:54 PM - Windows Update
    RP67: 10/19/2009 4:29:28 PM - Windows Update
    RP68: 10/20/2009 1:31:34 PM - Device Driver Package Install: VSO Software
    RP69: 10/23/2009 3:48:16 PM - Windows Update
    RP70: 10/24/2009 7:15:51 PM - Windows Update
    RP71: 10/26/2009 2:20:11 PM - Windows Update
    RP72: 10/27/2009 5:34:34 PM - Windows Update
    RP73: 10/28/2009 6:33:20 PM - Windows Update
    RP74: 10/29/2009 8:44:53 PM - Scheduled Checkpoint
    RP75: 10/30/2009 2:49:50 PM - Windows Update

    ==== Installed Programs ======================

    Acrobat.com
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Shockwave Player
    Atheros Driver Installation Program
    Avira AntiVir Personal - Free Antivirus
    BlackBerry Desktop Software 4.7
    CCleaner (remove only)
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Conexant HD Audio
    ConvertXtoDVD 2.99.13.900
    CyberLink DVD Suite
    CyberLink YouCam
    ESU for Microsoft Vista
    Foxit Reader
    HandBrake 0.9.3
    HDAUDIO Soft Data Fax Modem with SmartCP
    HP Active Support Library
    HP Customer Experience Enhancements
    HP Doc Viewer
    HP DVD Play 3.7
    HP Help and Support
    HP Quick Launch Buttons 6.40 H2
    HP Total Care Advisor
    HP Update
    HP User Guides 0118
    HP Wireless Assistant
    HPAsset component for HP Active Support Library
    HPNetworkAssistant
    HPTCSSetup
    Intel(R) Graphics Media Accelerator Driver
    Java(TM) 6 Update 15
    Juno Preloader
    LabelPrint
    LightScribe System Software 1.14.17.1
    Malwarebytes' Anti-Malware
    Microsoft Live Search Toolbar
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Works
    Mozilla Firefox (3.5.4)
    MSXML 4.0 SP2 (KB954430)
    muvee Reveal
    My HP Games
    NetWaiting
    NetZero Preloader
    Norton Internet Security
    Orbit Downloader
    Power2Go
    PowerDirector
    Realtek 8169 8168 8101E 8102E Ethernet Driver
    Realtek USB 2.0 Card Reader
    Roxio Media Manager
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB969679)
    Security Update for Microsoft Office Excel 2007 (KB969682)
    Security Update for Microsoft Office Outlook 2007 (KB972363)
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)
    Security Update for Microsoft Office Publisher 2007 (KB969693)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB969613)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB969604)
    SPORE Creature Creator Trial Edition
    SpywareBlaster 4.2
    SUPERAntiSpyware Free Edition
    Synaptics Pointing Device Driver
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Outlook 2007 Junk Email Filter (KB974810)
    Windows Media Player Firefox Plugin

    ==== Event Viewer Messages From Past Week ========

    10/30/2009 8:52:12 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.64 for the Network Card with network address 001F166C27D2 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
    10/30/2009 5:23:56 PM, Error: Microsoft-Windows-Dhcp-Client [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001F166C27D2. The following error occurred: The parameter is incorrect.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
    10/30/2009 5:23:39 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-tw-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-hk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-cn-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-uk-ua-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-tr-tr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-th-th-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sv-se-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sr-latn-cs-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sl-si-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sk-sk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ru-ru-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ro-ro-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pt-pt-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pt-br-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ps-ps-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pl-pl-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-nl-nl-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-Neutral from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Staged(Staged) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-nb-no-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-lv-lv-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-lt-lt-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ko-kr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ja-jp-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-it-it-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-hu-hu-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-hr-hr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-he-il-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-fr-fr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-fi-fi-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-et-ee-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-es-es-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-en-us-LP from package WUClient-SelfUpdate-Aux-Package-en-us-MiniLP(Feature Pack) into Staged(Staged) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-en-us-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Staged(Staged) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-el-gr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-de-de-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-da-dk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-cs-cz-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-bg-bg-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ar-sa-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update AuxResourcesLP from package WindowsUpdateClient-SelfUpdate-Aux-Package(Language Pack) into Staged(Staged) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update AuxComp from package WindowsUpdateClient-SelfUpdate-Aux-Package(Update) into Staged(Staged) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update Aux from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US(Language Pack) into Staged(Staged) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update Aux from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package(Update) into Staged(Staged) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WUClient-SelfUpdate-Aux-Package-en-us-MiniLP (Feature Pack) into Install Requested(Install Requested) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-Package (Update) into Install Requested(Install Requested) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-Package (Language Pack) into Install Requested(Install Requested) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US (Language Pack) into Install Requested(Install Requested) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package (Update) into Install Requested(Install Requested) state
    10/26/2009 2:22:05 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package KBWUClient-SelfUpdate-Aux (Feature Pack) into Install Requested(Install Requested) state
    10/24/2009 6:52:09 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 9 service to connect.
    10/24/2009 6:52:09 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    10/24/2009 6:52:09 PM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

    ==== End Of File ===========================

    After Scanning, I will post again.
     
    Ann,
    #1
  2. 2009/10/31
    Ann

    Ann Well-Known Member Thread Starter

    Joined:
    2002/01/10
    Messages:
    597
    Likes Received:
    1
    Results of two Scans:

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 10/31/2009 at 01:21 PM

    Application Version : 4.29.1004

    Core Rules Database Version : 4217
    Trace Rules Database Version: 2122

    Scan type : Complete Scan
    Total Scan Time : 00:51:11

    Memory items scanned : 272
    Memory threats detected : 0
    Registry items scanned : 7824
    Registry threats detected : 0
    File items scanned : 130260
    File threats detected : 0


    =========================================

    Malwarebytes' Anti-Malware 1.41
    Database version: 3070
    Windows 6.0.6001 Service Pack 1

    10/31/2009 2:35:44 PM
    mbam-log-2009-10-31 (14-35-44).txt

    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 230941
    Time elapsed: 46 minute(s), 42 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    =============================

    I have tried three times to scan with GMER but it stops working before it is finished.
    What should I do? Once while restarting GMER I got black screen with stop error message but I could not read the message.

    Thanks for any help you can provide.
     
    Ann,
    #2

  3. to hide this advert.

  4. 2009/10/31
    Ann

    Ann Well-Known Member Thread Starter

    Joined:
    2002/01/10
    Messages:
    597
    Likes Received:
    1
    I have a script that was put on my computer by a friend which I cannot delete from the Startup folder. Does anyone know how I can remove it in case that is preventing GMER from completing? TIA.
     
    Ann,
    #3
  5. 2009/10/31
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Don't worry about GMER. We can run Combofix instead.

    Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE. If Combofix asks you to install Recovery Console, please allow it.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!


    Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
     
  6. 2009/11/01
    Ann

    Ann Well-Known Member Thread Starter

    Joined:
    2002/01/10
    Messages:
    597
    Likes Received:
    1
    broni, I had serious problem while trying to run GMER. Twice I got Blue Screen stating that system had stop error and windows was recovering. Computer went into Safe Mode. There was a long message on screen, but I could not read it before it disappeared.

    Just wanted you to know. I am D/L ComboFix now.
     
    Ann,
    #5
  7. 2009/11/01
    Ann

    Ann Well-Known Member Thread Starter

    Joined:
    2002/01/10
    Messages:
    597
    Likes Received:
    1
    I do not have any box named Real time protection in Tools, Options of Windows Defender. The boxes I have says Automatically scan my computer, update definitions before scanning, and apply default actions to items detected.

    Also, there are no instructions on how to disable Windows firewall.

    I will have to wait until your reply.
     
    Ann,
    #6
  8. 2009/11/01
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Don't worry about Windows firewall. Please, run Combofix.
     
  9. 2009/11/01
    Ann

    Ann Well-Known Member Thread Starter

    Joined:
    2002/01/10
    Messages:
    597
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    1
    broni, as requested:

    ComboFix 09-10-30.01 - forrest 11/01/2009 12:44.1.2 - NTFSx86
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3002.2002 [GMT -8:00]
    Running from: c:\users\forrest\Desktop\ComboFix.exe
    AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
    SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\$recycle.bin\S-1-5-21-2423277215-2811808744-547173536-500
    c:\$recycle.bin\S-1-5-21-2819002435-850761837-2018973860-500
    c:\users\forrest\AppData\Roaming\inst.exe

    .
    ((((((((((((((((((((((((( Files Created from 2009-10-01 to 2009-11-01 )))))))))))))))))))))))))))))))
    .

    2009-11-01 20:51 . 2009-11-01 20:51 -------- d-----w- c:\users\Default\AppData\Local\temp
    2009-10-31 17:07 . 2009-10-31 17:07 -------- d-----w- c:\users\forrest\AppData\Roaming\U3
    2009-10-29 17:09 . 2009-10-29 17:09 -------- d-----w- c:\program files\DVDFabPortable
    2009-10-28 00:34 . 2009-09-10 15:21 310784 ----a-w- c:\windows\system32\unregmp2.exe
    2009-10-28 00:34 . 2009-09-10 15:21 8147456 ----a-w- c:\windows\system32\wmploc.DLL
    2009-10-26 21:20 . 2009-08-07 02:24 44768 ----a-w- c:\windows\system32\wups2.dll
    2009-10-26 21:20 . 2009-08-07 02:24 53472 ----a-w- c:\windows\system32\wuauclt.exe
    2009-10-26 21:20 . 2009-08-07 02:23 1929952 ----a-w- c:\windows\system32\wuaueng.dll
    2009-10-26 21:20 . 2009-08-07 01:45 2421760 ----a-w- c:\windows\system32\wucltux.dll
    2009-10-26 21:20 . 2009-08-07 02:24 35552 ----a-w- c:\windows\system32\wups.dll
    2009-10-26 21:20 . 2009-08-07 02:23 575704 ----a-w- c:\windows\system32\wuapi.dll
    2009-10-26 21:20 . 2009-08-07 01:44 87552 ----a-w- c:\windows\system32\wudriver.dll
    2009-10-26 21:20 . 2009-08-07 02:23 171608 ----a-w- c:\windows\system32\wuwebv.dll
    2009-10-26 21:20 . 2009-08-07 01:44 33792 ----a-w- c:\windows\system32\wuapp.exe
    2009-10-20 20:30 . 2009-10-20 20:30 47360 ----a-w- c:\windows\system32\drivers\pcouffin.sys
    2009-10-20 20:30 . 2007-03-19 03:37 65602 ----a-w- c:\windows\system32\cook3260.dll
    2009-10-20 20:30 . 2006-09-29 18:26 176165 ----a-w- c:\windows\system32\drv23260.dll
    2009-10-20 20:30 . 2006-09-29 18:25 208935 ----a-w- c:\windows\system32\drv33260.dll
    2009-10-20 20:30 . 2006-09-29 18:24 217127 ----a-w- c:\windows\system32\drv43260.dll
    2009-10-20 20:30 . 2004-05-04 18:53 1645320 ----a-w- c:\windows\gdiplus.dll
    2009-10-20 20:30 . 2009-10-20 20:30 -------- d-----w- c:\program files\VSO
    2009-10-20 00:12 . 2009-10-29 05:16 -------- d-----w- c:\users\forrest\AppData\Roaming\Vso
    2009-10-17 20:31 . 2009-06-15 15:24 175104 ----a-w- c:\windows\system32\wdigest.dll
    2009-10-17 20:31 . 2009-06-15 15:21 499712 ----a-w- c:\windows\system32\kerberos.dll
    2009-10-17 20:31 . 2009-06-15 18:20 439896 ----a-w- c:\windows\system32\drivers\ksecdd.sys
    2009-10-17 20:31 . 2009-06-15 15:24 72704 ----a-w- c:\windows\system32\secur32.dll
    2009-10-17 20:31 . 2009-06-15 15:24 270848 ----a-w- c:\windows\system32\schannel.dll
    2009-10-17 20:31 . 2009-06-15 15:23 1256448 ----a-w- c:\windows\system32\lsasrv.dll
    2009-10-17 20:31 . 2009-06-15 12:57 9728 ----a-w- c:\windows\system32\lsass.exe
    2009-10-17 20:28 . 2009-08-28 12:39 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
    2009-10-17 20:28 . 2009-08-28 10:15 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
    2009-10-17 06:24 . 2009-06-22 10:22 2048 ----a-w- c:\windows\system32\tzres.dll
    2009-10-16 09:24 . 2009-10-01 17:29 195440 ------w- c:\windows\system32\MpSigStub.exe
    2009-10-16 04:06 . 2009-08-05 14:22 3597896 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2009-10-16 04:05 . 2009-08-05 14:22 3546184 ----a-w- c:\windows\system32\ntoskrnl.exe
    2009-10-16 04:05 . 2009-06-10 12:12 160256 ----a-w- c:\windows\system32\wkssvc.dll
    2009-10-16 04:05 . 2009-06-04 12:34 2066432 ----a-w- c:\windows\system32\mstscax.dll
    2009-10-16 04:05 . 2009-08-31 13:55 428544 ----a-w- c:\windows\system32\EncDec.dll
    2009-10-16 04:05 . 2009-08-31 13:55 293376 ----a-w- c:\windows\system32\psisdecd.dll
    2009-10-16 04:04 . 2009-06-10 12:07 91136 ----a-w- c:\windows\system32\avifil32.dll
    2009-10-16 04:02 . 2009-07-14 13:00 313344 ----a-w- c:\windows\system32\wmpdxm.dll
    2009-10-16 04:02 . 2009-07-14 12:58 7680 ----a-w- c:\windows\system32\spwmp.dll
    2009-10-16 04:02 . 2009-07-14 12:59 4096 ----a-w- c:\windows\system32\dxmasf.dll
    2009-10-16 04:01 . 2009-09-04 12:24 61440 ----a-w- c:\windows\system32\msasn1.dll
    2009-10-16 04:01 . 2009-09-14 09:44 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
    2009-10-16 03:59 . 2009-04-02 12:37 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL
    2009-10-15 23:40 . 2009-10-15 23:40 -------- d-----w- c:\users\forrest\AppData\Roaming\Roxio

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-10-31 17:05 . 2009-07-27 00:05 -------- d-----w- c:\program files\SpywareBlaster
    2009-10-31 05:42 . 2008-10-23 10:38 -------- d-----w- c:\programdata\Microsoft Help
    2009-10-20 20:30 . 2009-10-20 20:30 47360 ----a-w- c:\users\forrest\AppData\Roaming\pcouffin.sys
    2009-10-19 23:33 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
    2009-10-17 09:26 . 2009-10-17 09:26 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
    2009-10-17 06:46 . 2008-10-23 10:52 -------- d-----w- c:\program files\Microsoft Silverlight
    2009-10-16 16:08 . 2009-07-27 00:31 -------- d-----w- c:\program files\SUPERAntiSpyware
    2009-10-16 03:21 . 2008-10-23 10:53 -------- d-----w- c:\program files\Java
    2009-10-16 03:17 . 2009-07-27 00:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2009-09-10 21:54 . 2009-07-27 00:26 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-09-10 21:53 . 2009-07-27 00:26 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-09-10 17:30 . 2009-10-16 04:08 213504 ----a-w- c:\windows\system32\msv1_0.dll
    2009-08-27 13:32 . 2009-10-16 04:07 833024 ----a-w- c:\windows\system32\wininet.dll
    2009-08-27 13:29 . 2009-10-16 04:07 78336 ----a-w- c:\windows\system32\ieencode.dll
    2009-08-27 10:58 . 2009-10-16 04:07 26624 ----a-w- c:\windows\system32\ieUnatt.exe
    2009-08-18 06:33 . 2009-08-18 06:33 1193832 ----a-w- c:\windows\system32\FM20.DLL
    2009-08-14 17:07 . 2009-10-16 04:08 897608 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2009-08-14 16:29 . 2009-10-16 04:08 104960 ----a-w- c:\windows\system32\netiohlp.dll
    2009-08-14 16:29 . 2009-10-16 04:08 17920 ----a-w- c:\windows\system32\netevent.dll
    2009-08-14 14:16 . 2009-10-16 04:08 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
    2009-08-14 14:16 . 2009-10-16 04:08 17920 ----a-w- c:\windows\system32\ROUTE.EXE
    2009-08-14 14:16 . 2009-10-16 04:08 11264 ----a-w- c:\windows\system32\MRINFO.EXE
    2009-08-14 14:16 . 2009-10-16 04:08 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
    2009-08-14 14:16 . 2009-10-16 04:08 19968 ----a-w- c:\windows\system32\ARP.EXE
    2009-08-14 14:16 . 2009-10-16 04:08 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
    2009-08-14 14:16 . 2009-10-16 04:08 10240 ----a-w- c:\windows\system32\finger.exe
    2009-08-06 01:45 . 2009-07-26 23:52 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
    2008-10-23 10:05 . 2008-10-23 09:55 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "LightScribe Control Panel "= "c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-06-09 2363392]
    "HPAdvisor "= "c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-09-30 972080]
    "ISUSPM "= "c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2007-08-30 205480]
    "ehTray.exe "= "c:\windows\ehome\ehTray.exe" [2008-01-21 125952]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SynTPEnh "= "c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
    "IgfxTray "= "c:\windows\system32\igfxtray.exe" [2008-07-10 150040]
    "HotKeysCmds "= "c:\windows\system32\hkcmd.exe" [2008-07-10 170520]
    "Persistence "= "c:\windows\system32\igfxpers.exe" [2008-07-10 145944]
    "QPService "= "c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
    "UpdateLBPShortCut "= "c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
    "UpdatePSTShortCut "= "c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-10-07 210216]
    "UCam_Menu "= "c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
    "Windows Defender "= "c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
    "QlbCtrl.exe "= "c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
    "UpdateP2GoShortCut "= "c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
    "UpdatePDIRShortCut "= "c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
    "HP Health Check Scheduler "= "c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
    "HP Software Update "= "c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
    "hpWirelessAssistant "= "c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
    "BlackBerryAutoUpdate "= "c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe" [2008-11-04 615696]
    "RoxWatchTray "= "c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-09-19 236016]
    "avgnt "= "c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
    "SunJavaUpdateSched "= "c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]

    c:\users\forrest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    CLOSEANTIVIRUPDATEAD.EXE [2009-5-17 290989]

    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2008-11-4 1545488]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle "= 0 (0x0)

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} "= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
    2009-10-16 16:08 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @= "Driver "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @= "Service "

    R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [6/23/2009 10:01 AM 9968]
    R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [6/23/2009 10:01 AM 74480]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [7/26/2009 3:52 PM 108289]
    R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\SMINST\BLService.exe [10/23/2008 2:56 AM 365952]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [10/23/2008 1:55 AM 193840]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\System32\drivers\IntcHdmi.sys [6/29/2008 6:52 AM 112128]
    R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [6/23/2009 10:01 AM 7408]

    --- Other Services/Drivers In Memory ---

    *NewlyCreated* - MBR
    *Deregistered* - mbr

    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
    "c:\program files\Common Files\LightScribe\LSRunOnce.exe "
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    IE: &Download by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/201
    IE: &Grab video by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/204
    IE: Do&wnload selected by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/203
    IE: Down&load all by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/202
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
    FF - ProfilePath - c:\users\forrest\AppData\Roaming\Mozilla\Firefox\Profiles\2a08tz3b.default\
    FF - prefs.js: browser.startup.homepage - www.google.com
    FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);
    .
    - - - - ORPHANS REMOVED - - - -

    WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-11-01 12:51
    Windows 6.0.6001 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial "=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial "=dword:00000000
    .
    Completion time: 2009-11-01 12:52
    ComboFix-quarantined-files.txt 2009-11-01 20:52

    Pre-Run: 226,383,577,088 bytes free
    Post-Run: 226,341,580,800 bytes free

    - - End Of File - - 46CA40494FF3E71D76872CA6D51E3450


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:01:58 PM, on 11/1/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18319)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Users\forrest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CLOSEANTIVIRUPDATEAD.EXE
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Users\forrest\Desktop\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
    O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe "
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5 "
    O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter "
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0 "
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0 "
    O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0 "
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe "
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - Startup: CLOSEANTIVIRUPDATEAD.EXE
    O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
    O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
    O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
    O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
    O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 8347 bytes

    I appreciate your help.
     
    Ann,
    #8
  10. 2009/11/01
    broni

    broni Moderator Malware Analyst

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    Combofix reports Avira as outdated:
    Make sure, you keep your AV program current.

    ===============================================================

    Uninstall Combofix:
    Go Start > Run
    Type in:
    combofix /u
    Note the space between the "combofix" and the "/u "
    Restart computer.

    =================================================================

    Disable Windows Defender, as it'll interfere with cleaning process:
    - Open Windows Defender by clicking the Start, clicking All Programs, and then clicking Windows Defender.
    - Click Tools
    then...

    ++ Windows XP:
    - Click General Settings
    - Scroll down to Real Time Protection Options
    - Uncheck Turn on Real Time Protection
    - After you uncheck this, click on the Save button
    - Close Windows Defender

    ++ Windows Vista:
    - Click Options
    - Under Administrator options, clear the Use Windows Defender check box, and then click Save.

    Enable Windows Defender, when all cleaning is done.

    ==============================================================

    Print this post out, since you won't have an access to it, at some point.

    1. Open HijackThis.

    2. Close all windows, except for HijackThis.

    3. Put checkmarks next to the following HijackThis entries:

    nothing malicious to remove

    4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

    - O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    - O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    - O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5 "
    - O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter "
    - O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0 "
    - O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0 "
    - O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    - O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    - O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
    - O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
    - O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    - O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL


    5. Click on Fix checked button.

    6. Restart computer.

    7. Post new HijackThis log.
     
  11. 2009/11/01
    Ann

    Ann Well-Known Member Thread Starter

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    broni, It is up-to-date, but I have been updating manually and do not know if this is being mis-read.

    ===============================================================

    broni - I do not have Administrator Options when I follow your instructions. I just have Options and Automatically scan my computer. This is all I can disable. Is that OK?
    ==============================================================

    That is good news. Nothing bad on my computer. :) I will post a new HijackThis log.
     
    Ann,
    #10
  12. 2009/11/01
    broni

    broni Moderator Malware Analyst

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    Yes, please post new HJT log.
     
  13. 2009/11/01
    Ann

    Ann Well-Known Member Thread Starter

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    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:09:47 PM, on 11/1/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18319)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\hkcmd.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\forrest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CLOSEANTIVIRUPDATEAD.EXE
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Users\forrest\Desktop\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
    O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe "
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0 "
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe "
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - Startup: CLOSEANTIVIRUPDATEAD.EXE
    O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
    O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
    O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
    O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
    O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 6550 bytes

    broni, will the image I put on the external drive mean that the infection is carried over to the external? Can I delete the Image and remove the problem?

    I do not understand how these nasties get on but I am very happy that nothing remains on the laptop.

    Many thanks for your help.
     
    Ann,
    #12
  14. 2009/11/01
    broni

    broni Moderator Malware Analyst

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    Yeah, I'd definitely delete that image and I'd create new one after performing following steps...

    Your computer is clean :)

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore ".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C: ")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    3. Restart computer.

    4. Turn System Restore on.

    5. Make sure, Windows Updates are current.

    [SIZE= "4"]6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately![/SIZE]

    7. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    8. Run defrag at your convenience.

    9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    10. Please, let me know, how is your computer doing.
     
  15. 2009/11/02
    Ann

    Ann Well-Known Member Thread Starter

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    I have two questions, broni.

    Do I need to worry about the external drive having been infected by the image I saved to it?

    Why must I delete all my restore points?

    I am working on the last page of instructions now. Your time and effort really are appreciated.

    P.S. I just noticed a folder on my desktop named backups. This was not on there yesterday. Please reply.
     
    Last edited: 2009/11/02
    Ann,
    #14
  16. 2009/11/02
    broni

    broni Moderator Malware Analyst

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    You answered your own question:
    Also Combofix found couple of items, so I'd delete the image, you created, and I'd create new one AFTER, you're done with all steps.
    Now, you'll be sure, the image is crystal clean.
    Same reasons for resetting restore points. Once infection is found, restore points may be compromised.
     
  17. 2009/11/02
    Ann

    Ann Well-Known Member Thread Starter

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    Restore points are gone. I will delete the image BUT once it is deleted there can be no issue that the external HD was infected, correct?

    Can I delete the folder named Backups which I believe was put there by Combofix?

    Finally have the laptop ship shape. Thank you so much, broni.
     
    Ann,
    #16
  18. 2009/11/02
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)
    Correct.

    Combofix doesn't create such folder.
    Where is that folder located and what's inside?
     
  19. 2009/11/03
    Ann

    Ann Well-Known Member Thread Starter

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    [QUOTE


    Combofix doesn't create such folder.
    Where is that folder located and what's inside?[/QUOTE]

    The folder is on the desktop.

    There are 12 entries, each 1 KB large.
    Each is named backup-20091101-180902 with different extensions: 152,169,235,265,367,412,459,654,784,869,902,982.
     
    Ann,
    #18
  20. 2009/11/03
    broni

    broni Moderator Malware Analyst

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    OK. Those are HJT backups. The folder is there, because, you didn't follow instructions about installing HJT in its own folder. You ran it from desktop:
    You can delete the folder now.
     
  21. 2009/11/03
    Ann

    Ann Well-Known Member Thread Starter

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    Thanks for clarifying the reason that the backup folder is on the desktop. Sorry, I messed up. I hope my doing it that way did not mess anything up.

    Once more, thank you so much for your help.
     
    Ann,
    #20

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