Solved AVG won't update or scan

[Resolved] AVG won't update or scan

I think this pc is infested with something. I can't get AVG to update or scan.

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.03.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Reagan :: WONKA [administrator]

2/3/2014 4:21:31 PM
mbam-log-2014-02-03 (16-21-31).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 442177
Time elapsed: 1 hour(s), 4 minute(s), 46 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428
Run by Reagan at 17:50:36 on 2014-02-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3839.2094 [GMT -5:00]
.
AV: AVG AntiVirus Free Edition 2013 *Disabled/Outdated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Outdated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files\Logitech\SetPoint II\SetPointII.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\RunDll32.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\System32\WUDFHost.exe
C:\Program Files\HP\HP Photosmart 7510 series\bin\HPNetworkCommunicator.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files\HP\HP Photosmart 7510 series\Bin\HPNetworkCommunicator.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: WOT Helper: {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files (x86)\WOT\WOT.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: WOT: {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll
TB: WOT: {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll
uRun: [HP Photosmart 7510 series (NET)] "C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN1AI2420M05T5:NW" -scfn "HP Photosmart 7510 series (NET)" -AutoStart 1
uRun: [AVG-Secure-Search-Update_0913a] C:\Users\Reagan\AppData\Roaming\AVG 0913a Campaign\AVG-Secure-Search-Update-0913a.exe /PROMPT --mid 1d3e540411cd47d1be6a2104e41aa065-c1ae74d86baf2fc538dfe31e5cb28c9a3a814363 --CMPID 0913a
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe "
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe "
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe "
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
StartupFolder: C:\Users\Reagan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~1.LNK - C:\Windows\System32\RunDll32.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SETPOI~1.LNK - C:\Program Files\Logitech\SetPoint II\SetPointII.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-001025-0002-0025-ABCDEFFEDCBC} - <orphaned>
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{5D5BAA07-4087-44A4-B5FA-31B46812ED2F} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files (x86)\WOT\WOT.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: WOT Helper: {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: WOT: {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-7-20 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-7-20 311608]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-7-1 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-5 45880]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-7-28 55856]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-7-20 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-7-20 206648]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-7-28 202752]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-7-23 283136]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-7-28 1692480]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-7-28 320040]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-7-4 4939312]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2011-3-24 148360]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S3 GamesAppIntegrationService;GamesAppIntegrationService;C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [2013-9-5 240736]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-11 111616]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;C:\Windows\System32\drivers\btblan.sys [2011-8-23 40320]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2011-3-18 25072]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-7-31 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-01-14 22:27:05 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2014-01-14 22:27:05 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2014-01-14 22:27:05 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2014-01-14 22:27:05 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2014-01-14 22:27:05 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2014-01-14 22:27:05 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2014-01-14 22:27:05 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2014-01-14 22:27:04 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-01-14 22:27:03 376768 ----a-w- C:\Windows\System32\drivers\netio.sys
.
==================== Find3M ====================
.
2013-12-10 21:42:15 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-10 21:42:15 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
.
============= FINISH: 17:51:05.61 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 7/30/2011 10:29:58 PM
System Uptime: 2/3/2014 4:16:25 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 04GJJT
Processor: AMD Athlon(tm) II X4 645 Processor | CPU 1 | 775/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 359.667 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP191: 1/14/2014 9:29:29 PM - Windows Update
RP192: 1/18/2014 11:15:00 AM - Installed DirectX
RP193: 1/25/2014 2:07:05 PM - Scheduled Checkpoint
RP194: 2/3/2014 3:49:22 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.06)
ATI Catalyst Control Center
AVG 2013
AVG 2014
Bejeweled 2 Deluxe
Big City Adventure - New York City
Big City Adventure - San Francisco
Big City Adventure - Sydney
Big City Adventure - Vancouver
Big City Adventure: London Story
Blackhawk Striker 2
Bounce Symphony
Build-a-lot 2
Cake Mania
Cake Mania 3
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Clifford Phonics
Consumer In-Home Service Agreement
Cut the Rope
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Digital Delivery
Dell Edoc Viewer
Dell Getting Started Guide
Dell Marketplace Webslice IE8
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell Support Center
Dell VideoStage
Diner Dash
Diner Dash - Flo on the Go
Diner Dash - Seasonal Snack Pack
Diner Dash 2 Restaurant Rescue
Diner Dash Hometown Hero
DirectX 9 Runtime
Dora's World Adventure
Dota 2
erLT
Escape Whisper Valley (TM)
ESET Online Scanner v3
Farm Frenzy
FATE
Final Drive Fury
Final Drive Nitro
GoToAssist 8.0.0.514
Hawaiian Explorer - Pearl Harbor
Hidden Path of Faery
HP Photosmart 7510 series Basic Device Software
Internet Explorer
Java 7 Update 25
Java Auto Updater
Java(TM) 6 Update 24 (64-bit)
Java(TM) 6 Update 29
Jessica's BowWow Bistro
Jewel Quest
Jewel Quest Solitaire 2
Junk Mail filter update
LeapFrog Connect
LeapFrog Leapster Explorer Plugin
Legacy Tales: Mercy of the Gallows Collector's Edition
Logitech SetPoint 5.20
Lost Lagoon - The Trail of Destiny
Lost Lagoon 2: Cursed and Forgotten
Luxor
Malwarebytes Anti-Malware version 1.75.0.1300
Margrave: The Blacksmith's Daughter
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft XNA Framework Redistributable 4.0
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery Murders: The Sleeping Palace
Namco All-Stars PAC-MAN
Penguins!
PhotoShowExpress
Pirate101
PJ Pride Pet Detective
PJ Pride Pet Detective - Destination Europe
Plants vs. Zombies - Game of the Year
Poker Superstars III
Polar Bowler
Polar Golfer
RBVirtualFolder64Inst
Realtek High Definition Audio Driver
Roller Rush
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Samantha Swift
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skins
Sonic CinePlayer Decoder Pack
SpongeBob Diner Dash
SpongeBob Diner Dash 2
SpongeBob: Clash of Triton
Steam
Supermarket Management 2
Tales of Lagoona
Tales of Sorrow: Strawsbrough Town
The Chronicles of Emerland Solitaire
The Sims(TM) 3
Titanic's Keys to the Past
TrustedID
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Update Installer for WildTangent Games App
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
User's Guides
Virtual Villagers 4 - The Tree of Life
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 x64 Redistributables
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
Wedding Dash - Ready, Aim, Love!
WildTangent Games
WildTangent Games App (Dell Games)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Wizard101
WOT for Internet Explorer
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
2/3/2014 4:19:08 PM, Error: Service Control Manager [7024] - The AVGIDSAgent service terminated with service-specific error %%-536753639.
2/3/2014 4:18:54 PM, Error: Service Control Manager [7034] - The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s).
2/2/2014 10:34:15 PM, Error: Service Control Manager [7023] - The Windows Time service terminated with the following error: A system shutdown is in progress.
1/30/2014 2:56:01 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
1/30/2014 2:56:01 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/29/2014 11:21:21 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
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==== End Of File ===========================

 

K. That working and it updated and we are scanning the computer now. I hate to have bothered you if that fixed it. In the past when I couldn't get Malware Bytes or AVG to update it was an infected machine so I assumed that was the culprit this time. Do I need to post the avg scan log when it's done or just wait for instructions?

 

Yes. Sorry about that. There was nothing found by AVG and the PC is running great. Looks like this was a false alarm. Thank you very much broni!