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Avg Error

Discussion in 'Security and Privacy' started by verdi, 2002/12/29.

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  1. 2002/12/29
    verdi

    verdi Inactive Thread Starter

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    at least i think it must be as i have contacted them 4 days ago and still not had a reply, my error reads...

    AVG Resident shield
    virus identified win32/hantaner


    is found in file
    C:\system volume
    information\_restore{A4D2AOE7-E3DC-487B-8FDC-B52289B88705}\RP7\A0017105.EXE

    To remove this virus, please run AVG for windows


    i run a complete test, and the results say...
    no virus. :)
     
    verdi,
    #1
  2. 2002/12/29
    Daizy

    Daizy Inactive

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    From the way it reads,
    It appears that it's hung up in your restore folder. In which case you'll need to purge them. Right click My computer....... choose properties......click on the performance tab.....then down on the file system button. Click on the troubleshooting tab, and put a check mark in disable System Restore.
    Do a virus scan from Housecall . Once you come out clean.....go back and take that check mark out.

    Daizy
     
    Daizy,
    #2


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  4. 2002/12/29
    Zephyr

    Zephyr Inactive

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    Last edited: 2002/12/29
    Zephyr,
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  5. 2002/12/29
    Daizy

    Daizy Inactive

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    :D Go Daizy! :D
    :D Go Daizy! :D



    :p :p
     
    Daizy,
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  6. 2002/12/29
    verdi

    verdi Inactive Thread Starter

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    Hi :)

    i must be the idiot thats\being deprived... what performance tab?
     
    verdi,
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  7. 2002/12/29
    Zephyr

    Zephyr Inactive

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    In XP it's My Computer > Properties > System restore > and put a tag in the box there.

    Reboot and go untag it.

    Not to worry Verdi, we're all idiots at something. I'm still looking for what I'm not an idiot at! :eek:
     
    Last edited: 2002/12/29
    Zephyr,
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  8. 2002/12/29
    verdi

    verdi Inactive Thread Starter

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    Hi :)

    ItS LaTe :-( ...
    did a hose call anyhow and found no virus
     
    verdi,
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  9. 2002/12/29
    Daizy

    Daizy Inactive

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    (sigh) :eek:
    Thanks for the catch, again Zephyr! :)

    Daizy


    Did you set the scan for your shole computer Verdi? It's odd that it would tell you at one time that it's in the restore folder, and then not subsequently?

    Daizy
     
    Daizy,
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  10. 2002/12/29
    verdi

    verdi Inactive Thread Starter

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    Have disabled system restore and done another housecall, and found no virus...
    then i searched for restore and found...
    C:\WINDOWS\system32\Restore inside this folder is...
    MachineGuid.txt
    rstrui - system restore app,
    srframe - MMF file &
    srdiag - tool

    no hantaner anywhere except in the fantasies of AVG on my machine, talking of which i,m beginning to fantasise about sleep myself...
    would you say AVG is good enough, i only use it because its free,
    and in the past numero uno Norton av has caused me probs, bit like zone alarm... PAH dont you find you spend more time maintaining windows than actually using it :)

    Gerdnight :eek:

    p.s. will checkout zephyr,s links tomorrow.
     
    verdi,
    #9
  11. 2002/12/29
    Daizy

    Daizy Inactive

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    If you've disabled system restore..... you're good to go. It's been purged. Now that you've come back with a clean scan...go back and re-enable.

    Daizy
     
    Daizy,
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  12. 2002/12/29
    mflynn

    mflynn Inactive

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    Verdi Sire. Smile!

    AVG did its job and found the problem. But could not clean the restore folder as it is protected by windows quite possessively.

    Avg should now come up clean.

    Does it?

    AVG is good keep it.

    Mike
     
    mflynn,
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  13. 2002/12/29
    BillyBob Lifetime Subscription

    BillyBob Inactive

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    From what I understand from other posts, if a Virus is detected the first thing that should be done is to shutdown and purge the System Restore folder(s).

    Even if a Virus program says it has cleaned same, it may leave damaged files, or may have even removed some files.

    I also understand that is it not a good idea to use any System Restore files after cleaning a Virus as the backups may still contain it.

    Not all Virus programs will clean a backup file.

    BillyBob
     
    BillyBob,
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  14. 2002/12/30
    verdi

    verdi Inactive Thread Starter

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    :)

    No sign of AVG error.......................................................... :D

    ThAnKyOuOnEaNdAlL :)
     
    verdi,
    #13
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