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Resolved Automatic updates shows [Error number: 0x80070002]

Discussion in 'Windows XP' started by doukie, 2009/06/14.

  1. 2009/06/14
    doukie

    doukie Well-Known Member Thread Starter

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    When trying to get microsoft updates [Error number: 0x80070002] shows on the screen

    Read more about steps you can take to resolve this problem (error number 0x80070002) yourself
    which are
    Resolutions
    1. Delete the contents of the DataStore folder
    Stop the Automatic Updates service
    Click Start.
    Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.
    Delete the contents of the DataStore folder
    Click Start.
    Choose Run.
    In the Run box, type %windir%\SoftwareDistribution.
    Click OK.
    Open the DataStore folder.
    Delete all contents of the DataStore folder.
    Close the window.
    Start the Automatic Updates service
    Click Start.
    Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment
    I have done the above steps and it is not working
    Is there any hope for me trying to fix this error i have not been able to get any update for a few months now
    Thanking in Advance
     
    doukie,
    #1
  2. 2009/06/14
    Arie

    Arie Administrator Administrator Staff

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    Try using these instructions:

    • Click Start > Run, type services.msc, and then click OK
    • Right-click the Automatic Updates service, and then click Stop
    • Click Start > Run, type cmd, and then click OK
    • Type cd %windir%, and then press [Enter]
    • Type ren SoftwareDistribution SDTemp, and then press [Enter]
    • Type exit, and then press [Enter]
    • In services.msc, Right-click the Automatic Updates service, and then click Start

    After the above, revisit Windows Update.
     
    Arie,
    #2


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  4. 2009/06/14
    doukie

    doukie Well-Known Member Thread Starter

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    Thanks for the reply Arie. As soon as I right click start in the services window that pop up a new window pops up with the following message
    Could not start Automatic Service on local computer
    Error 2:the system can not find the file specified.​
    Don't see the stop Tab
     
    Last edited: 2009/06/14
    doukie,
    #3
  5. 2009/06/15
    Arie

    Arie Administrator Administrator Staff

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    I'd suggest downloading & running Dial-a-fix.

    When you run it, check Fix Windows Update under WU/WUAU then click Go.

    That should (hopefully) repair your Windows Update.
     
    Arie,
    #4
  6. 2009/06/15
    doukie

    doukie Well-Known Member Thread Starter

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    Again Thank you Arie, sorry to say but it did not work now when I go to windows update it is showing [error nunber: 0x80070424]
     
    Last edited: 2009/06/15
    doukie,
    #5
  7. 2009/06/15
    Arie

    Arie Administrator Administrator Staff

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    Error 0x80070424 indicates that the BITS service does not exist.

    This command line should reinstall the BITS service, run from a command prompt:

    %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %SystemRoot%\inf\qmgr.inf

    If you are asked for your OS/SP CD-ROM, just point to the folder \Windows\System32
     
    Arie,
    #6
  8. 2009/06/15
    doukie

    doukie Well-Known Member Thread Starter

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    This might sound stupid but how do I run from a command prompt:
    please help me on this as when it comes to PC I get easily lost Thanks.
    need help with command prompt
    As a side note I run malware and the result is as follows

    Malwarebytes' Anti-Malware 1.37
    Database version: 2274
    Windows 5.1.2600 Service Pack 3

    6/15/2009 10:01:17 AM
    mbam-log-2009-06-15 (10-01-17).txt

    Scan type: Quick Scan
    Objects scanned: 113775
    Time elapsed: 9 minute(s), 30 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
    Last edited: 2009/06/15
    doukie,
    #7
  9. 2009/06/15
    Arie

    Arie Administrator Administrator Staff

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    You did that a few posts ago, so:

    Click Start > Run, type cmd, and then click OK
     
    Arie,
    #8
    doukie likes this.
  10. 2009/06/15
    doukie

    doukie Well-Known Member Thread Starter

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    Small window pops showing
    Microsoft Windows XP [Version 5.1.2600]
    <C> Copyright 1985-2001 Microsoft Corp,
    C:\Documents and Settings\owner>

    Does it go here .after ownner >

    Thanks
     
    doukie,
    #9
  11. 2009/06/15
    Arie

    Arie Administrator Administrator Staff

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    Yes, that's where it goes. You can copy the above text, then right-click in the open command window & select Paste from the menu.
     
    Arie,
    #10
  12. 2009/06/15
    doukie

    doukie Well-Known Member Thread Starter

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    after the input a few seconds later the Message window poped with the following "installation failed "
     
    Last edited: 2009/06/15
    doukie,
    #11
  13. 2009/06/16
    Arie

    Arie Administrator Administrator Staff

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    Try a repair install:

    Boot from the WinXP CD (you may have to change a setting in your BIOS that allows you to boot from the CD). Do not choose the option to repair an XP installation using Recovery Console when prompted, choose the option to To set up Windows XP now press ENTER.

    After more files have been copied, you'll get another selection screen where you should select the current XP installation, & the option To Repair the selected Windows XP installation, press R.
     
    Arie,
    #12
  14. 2009/06/17
    doukie

    doukie Well-Known Member Thread Starter

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    Thanks again Arie, will try that and post back .
     
    doukie,
    #13
  15. 2009/06/18
    doukie

    doukie Well-Known Member Thread Starter

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    :) It worked, A friend dropped by and with his help and following the directions given by Arie it worked . Got 17 updates that I had missed

    Once Again Thanks Arie and please close this thread.:p
     
    doukie,
    #14
  16. 2009/06/19
    Arie

    Arie Administrator Administrator Staff

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    Great you got it fixed.
     
    Arie,
    #15

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