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Windows Vista Automatic update keeps trying to restart me

Discussion in 'Legacy Windows' started by gpajak, 2008/09/08.

  1. 2008/09/08
    gpajak

    gpajak Inactive Thread Starter

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    I ran windows automatic update and installed a few critical updates, along with a few optional ones. It of course asked me to restart to finish installing. I did and now it keeps asking me to restart to finish installing. I have restarted many times and does no good. I looked in the update log and did find one update for the broadcom 4321 a/g/n wi-fi adapter that failed to install. The driver itself is ok, i checked the device manager. I even deleted the driver, restarted, the driver reloaded and it still does no good. I have to keep telling it to postpone the restart for 4 hrs but this is **** annoying! How can i fix this? I can't see any way to delete the failed update. I see you can delete already installed updates, but can't see anywhere to clear off failed ones.
    Is this the problem? of is there something else I am missing that is causing it to constantly restart .
    I'm on an HP pavillion dv9612ca laptop, vista home premium, 2gb ram.
    anything else you need to help me out let me know.
    Thanks for all the help.
     
  2. 2008/09/09
    Arie

    Arie Administrator Administrator Staff

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    Can't you do a system restore to a point before you did the updates?

    If you want to try fixing this without a restore, find error codes associated with the failing update in the WindowsUpdate.log.

    To open this log, go to Start Search and type

    %windir%/WindowsUpdate.log

    and press OK.

    Post relevant info here.
     
    Arie,
    #2

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  4. 2008/09/09
    mattman

    mattman Inactive Alumni

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    I might have a different approach...looking at it from the other direction :D.

    Look for a program that "manages" the wireless network. Disable it or at worst, uninstall it.

    Me, I expect that the update is being blocked by a software program that is running.

    Then...after the update is installed, it may not be compatible, so if the wireless network does not work, go to Device Manager and "roll back" the driver. [From a suggestion by member NevGeorge].

    Matt
     
  5. 2008/09/09
    gpajak

    gpajak Inactive Thread Starter

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    Is there a way to post a notepad file here? I have the log file but it is huge. I tried to restore but for some reason I only have restore points AFTER i started my updates. grrr..

    Thanks, I'll try disabling a few programs, start up bare bones and try restarting again to see if it loads up.

    -edit-
    Tried rebooting with almost everything disabled, no change. deleted the wireless drivers, no change. Is there a way to delete the windows update program? reload it from microsoft and start the update sequence again?
     
    Last edited: 2008/09/09
  6. 2008/09/12
    Arie

    Arie Administrator Administrator Staff

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    Don't post the whole log, but rather find error codes associated with the failing update & post those.

    Or post the last 50 or so lines & hopefully there will be something useful in there.
     
    Arie,
    #5

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