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Windows Vista ATI Display Driver Will Not Install!

Discussion in 'Legacy Windows' started by Evan Omo, 2007/02/09.

  1. 2007/02/09
    Evan Omo

    Evan Omo Computer Support Technician Staff Thread Starter

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    Hello everyone. I upgraded to Windows Vista Ultimate about a week ago and so far I haven't had any major problems with Windows Vista. Vista itself is quite stable and I very happy with all of the new features it has. :) I am facing one minor problem with ATI however. I have an ATI Radeon X1650 Pro 512 MB AGP x8 graphics card. Windows Vista detects the card and everything and Windows Aero runs great on my machine.

    On my Windows XP machine I installed an ATI Driver which came with ATI Catalyst Control Center and an ATI Display Driver. I also installed ATI Hydravision. Those drivers that I installed on my Windows XP Professional machine worked great and I never had a problem installing or using them.

    After I did an in-place-upgrade to Vista I went to ATIs website to download the latest graphics driver for Vista which is version 7.1 32-bit version. After I downloaded it I installed it. Installation seemed to go fine; it installed Catalyst Control Center but I noticed that the installer skipped over the ATI Display Driver and that didn't get installed. :( :mad: The ATI Catalyst Control Center works fine but I can't run ATI Hydravision or play any games because the installer didn't install the display driver. I have tried multiple times of uninstalling and reinstalling all of the ATI software. And each time the installer doesn't install the display driver. :( I looked at the log that was generated by the installer and it shows that everything installed successfully except the ATI display driver which shows that it failed. :( Why is this occuring? :confused: Is this just a bug in the ATI installer because I noticed that they released it on January 29 so maybe its still a beta version. If its ATIs fault that the installer doesn't install the display driver I hope they release a patch for this issue. If its not ATIs fault is there some setting in Windows Vista thats preventing the display driver from being installed? :confused: Anyway thanks in advance for any comments and/or suggesstions. :)

    Here is the insallation log:

    Catalyst® Install Manager
    Installation Report
    02/09/07 17:13:05


    Hardware information
    Name CF254C68FA2FB411855353EF03081E2563946F
    Manufacturer ATI Technologies Inc
    Device ID 0x71c6
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0x0576
    Subsystem vendor ID 0x1092
    Other hardware

    Existing packagesCatalyst Control Center

    Microsoft Visual C++ 2005 Redistributable

    Packages for install
    Catalyst Control CenterFinal Status:
    Version of Item: 0122.1848.2579.33475
    Size: 150 Mbytes
    Final Status:
    Version of Item: 3.0.604.0
    Size: 20 Mbytes
    ATI Display DriverFinal Status: Fail
    Version of Item: 8.333.0.0
    Size: 90 Mbytes
    Microsoft Visual C++ 2005 RedistributableFinal Status:
    Version of Item: 7.3.0.0
    Size: 10 Mbytes


    Other detected devices
    CF254C68FA2FB411855353EF03081E2563946F7D32F2614130700F15D5
    Manufacturer ATI Technologies Inc
    Device ID 0x71e6
    Vendor ID 0x1002
    Class Code 0x038000
    Revision ID 0x00
    Subsystem ID 0x0577
    Subsystem vendor ID 0x1092

    CF254C68FA2FB411855353EF03081E2563946F
    Manufacturer ATI Technologies Inc
    Device ID 0x71c6
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0x0576
    Subsystem vendor ID 0x1092

    CF254C68FA2FB411855353EF03081E2563946F7D32F2614130700F15D5
    Manufacturer ATI Technologies Inc
    Device ID 0x71e6
    Vendor ID 0x1002
    Class Code 0x038000
    Revision ID 0x00
    Subsystem ID 0x0577
    Subsystem vendor ID 0x1092


    Error messages
    Driver Install: the INF file was not found
    Application Install: failed
    Catalyst® Install Manager could not find path
     
  2. 2007/02/10
    usasma

    usasma Inactive

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  4. 2007/02/10
    sparrow

    sparrow Inactive

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    Just examind the CD for the appropriate .inf file, highlight it and do file>install
     
  5. 2007/02/10
    Evan Omo

    Evan Omo Computer Support Technician Staff Thread Starter

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    Hi sparrow thanks for the tip but I downloaded the driver from ATI's website and I don't have it on a CD. I will try what u suggessted and see if that helps. :)

    I looked for installer of the display driver and I processded to install it that way but it said that I don't have the ATI install manager and the installation will abort. :( Any other ideas?
     
    Last edited: 2007/02/10
  6. 2007/02/11
    sparrow

    sparrow Inactive

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    Sorry about that. They must not have that part of the driver programmed yet. Suspect you have to wait for it. You can try contacting ATI, but I have not been sucessful in the past, so stopped using their cards.
     
  7. 2007/02/11
    Evan Omo

    Evan Omo Computer Support Technician Staff Thread Starter

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    Ok Sparrow thanks for the reply. Ya I figured that it may be a bug in the ATI Installer because they released it on January 29 so it probably has alot of bugs that ATI has to work out. :rolleyes: So ya I will probably wait for ATI to release a new display driver for my graphics card. :eek: But has anyone else had problems with the ATI drivers for Windows Vista? :confused: I went to rage3d.com and I read some posts there and a lot of people seem to be having problems with the ATI drivers. :p I hope ATI gets these issues sorted out. :mad:

    Regards,
    Evan
     
    Last edited: 2007/02/12
  8. 2007/02/23
    Geoff Hands Lifetime Subscription

    Geoff Hands Well-Known Member

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    ATI Driver will not install

    I too had problems with the ATI driver , but I got it toinstall at the second try and thereafter had no problems.

    Worth another try ?
     
  9. 2007/02/23
    Evan Omo

    Evan Omo Computer Support Technician Staff Thread Starter

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    Hello Geoff Hands. Thanks for your reply. I was able to install the ATI Catalyst Control Center and the Display Driver version 7.2 without any problems. :) Catalyst control center and the display driver are now fully operational and run without problems. :D But unfortuneatly when I start some of my games they start up fine but within seconds of the games showing the main menus the game freezes up and I can't get out of it so I end up having to hold the power button to turn off the machine that way. :mad: When I had the regular microsoft driver installed on my system Doom 3 ran fine and it didn't lag at all. With the new display driver that I installed with catalyst control center I ran Doom 3 again and the whole game lagged and froze up where I couldn't even exit the game. :mad: Whats with this? :confused: Why are my games lagging so much all of a sudden? I thought ATI was supposed to speed up the performance of these types of games. :( Is there anything I can do to somehow speed up my games and have them not freeze when they start up? :confused: Any help on this issue would be appreciated. :)
     
  10. 2007/02/24
    Geoff Hands Lifetime Subscription

    Geoff Hands Well-Known Member

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    ATI driver will not install

    I'm sorry that I can't help with your freezing problem. I got the driver to install as soon as I downloaded the new version and it's doing what I have asked so far ( enabling two monitors so that I show different programmes on each - at the moment my Windows Mail on one, and this thread on the other in IE 7. The real test comes when I have Photoshop on one and Bridge on the other...
    I still have problems about this administrator permission thing - wish I could disable it ! I am the sole user of my machine - it's a home installation, and my wife has her own lap-top which she rarely uses , so logging in and administrator permissions is just a lot of unnecessary hassle for me- even if I knew how to do it which I don't.
    I'm trying to get rid of Outlook ( and use Windows Calendar, and then synch' it with my pocket pc ), but keep being refused permission...
     
  11. 2007/02/24
    Evan Omo

    Evan Omo Computer Support Technician Staff Thread Starter

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    Thanks Geoff Hands. I know for a fact that Windows Vista isn't really the issue here. Its also know that its not Doom 3 either. The issue is the ATI drivers. :( Also I know for a fact that all of my games are compatible with Vista and when I had the display driver that came with Vista Doom 3 ran fine without any problems. I also got the latest patch for Doom 3 which was 1.31, I ran the game in Windows XP Service Pack 2 compatibility mode and I ran the game as an Administrator but those options didn't make a difference. I also have an update on the status of the problem. It seems now that when I start up Doom 3 I get an error from windows that says Doom 3 has stopped working and then I get a notification in my taskbar that says the display driver has stopped reponding but has successfully recovered. So that just shows that the display driver is whats causing Doom 3 to not start and freeze in the main menu of the game. :( :mad: I don't know what else to do. :confused: Maybe there is some setting the the Catalyst Control Center thats causing the driver to not respond when certain games are played. It seems I get the same error message when I play Star Wars Jedi Knight 2 Jedi Outcast and Star Wars Jedi Knight 3 Jedi Academy. All 3 of those games are openGL games by the way. All of my other games that aren't openGL work just fine without any issues. :rolleyes: So maybe somone else can help me out on this issue. :)
     
  12. 2007/02/25
    Evan Omo

    Evan Omo Computer Support Technician Staff Thread Starter

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    Has anyone else had any problems with certain games not functioning when an ATI driver is installed on a Windows Vista Operating System? :confused: Please let me know. Thanks! :)
     
  13. 2007/02/27
    Mat

    Mat Inactive

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    Same issue

    Hello
    I had the same issue with CCC on X1450. However all trials with V7.1 and 7.2 were with the same result - CCC no working and even ATI drivers disappeared, followed by total crash (black screen) and re-install from recovery CD ( brand new notebook). I would to known HOW you re-install V7.2 ? Nothing blocking in meantime, all installation screens were well displayed ?
    thx
    Mat
     
    Mat,
    #12
  14. 2007/02/27
    Evan Omo

    Evan Omo Computer Support Technician Staff Thread Starter

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    Hello Mat. The thing with my issue is that the ATI display driver and Catalyst Control Center seems to install fine with no issues. However like I said in my previous posts my openGL games that I have which include Doom 3, Star Wars Jedi Knight 2 Jedi Outcast, and Jedi Knight 3 Jedi Academy don't work and I get the same errors on all 3 games as I said in my previous post. Im still trying to see if a fix is available. I may try turning of Data Execution Prevention and seeing if the games start up or not. :) Again thanks for your reply. :D
     

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