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Active Antivirus System PRO

Discussion in 'Malware and Virus Removal Archive' started by csbrinkm, 2009/11/25.

  1. 2009/11/25
    csbrinkm

    csbrinkm Inactive Thread Starter

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    [Active] Antivirus System PRO

    I was doing a divx update (or so I thought) when the program Antivirus System PRO demo showed up in my icon tray and began scanning files. The program blocks all applications I try to open claiming they are all infected. Theres also a nice touch with internet explorer popups to sites like viagra.com and porno.com. Any help would be gratly appreciated
     
  2. 2009/11/25
    csbrinkm

    csbrinkm Inactive Thread Starter

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    I tried to do a DDS log but it was blocked
     

  3. to hide this advert.

  4. 2009/11/25
    broni

    broni Moderator Malware Analyst

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    Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE. If Combofix asks you to install Recovery Console, please allow it.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      • Double click on combofix.exe & follow the prompts.
      • When finished, it will produce a report for you.
      • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
      **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

      Make sure, you re-enable your security programs, when you're done with Combofix.

      DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!


      Download HijackThis:
      http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
      by clicking on Download HijackThis Installer
      Install, and run it.
      Post HijackTHis log.
      Do NOT attempt to fix anything!

      NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
     
  5. 2009/11/25
    csbrinkm

    csbrinkm Inactive Thread Starter

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    It will not let me run combofix. Should I try running the program in safe mode?
     
  6. 2009/11/25
    broni

    broni Moderator Malware Analyst

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    Delete your Combofix file.
    Download fresh one from HERE
    I renamed the file for a reason.

    If normal mode won't work, try Safe Mode.
     
  7. 2009/11/25
    csbrinkm

    csbrinkm Inactive Thread Starter

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    Had to run combofix in safe mode. Problem was gone upon restart.
    Combofix log:
    ComboFix 09-11-23.02 - Owner 11/25/2009 21:15.3.1 - x86 MINIMAL
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.217 [GMT -5:00]
    Running from: c:\documents and settings\Owner\Desktop\3c786fgt5.exe
    AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\documents and settings\Owner\Local Settings\Application Data\tcujwa
    c:\documents and settings\Owner\Local Settings\Application Data\tcujwa\cdfdsysguard.exe
    c:\windows\system32\ps2.bat

    .
    ((((((((((((((((((((((((( Files Created from 2009-10-26 to 2009-11-26 )))))))))))))))))))))))))))))))
    .

    2009-11-26 00:00 . 2009-11-26 00:00 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-11-25 23:55 . 2004-10-25 12:16 -------- d-----w- c:\program files\DivX
    2009-11-17 04:08 . 2007-08-22 15:54 -------- d-----w- c:\documents and settings\Owner\Application Data\uTorrent
    2009-11-11 08:07 . 2007-12-18 21:47 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
    2009-11-03 01:42 . 2009-10-03 02:47 195456 ------w- c:\windows\system32\MpSigStub.exe
    2009-09-11 14:18 . 2004-04-29 21:06 136192 ----a-w- c:\windows\system32\msv1_0.dll
    2009-09-04 21:03 . 2004-04-02 06:52 58880 ----a-w- c:\windows\system32\msasn1.dll
    2009-08-29 07:36 . 2004-01-22 07:16 832512 ----a-w- c:\windows\system32\wininet.dll
    2009-08-29 07:36 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll
    2009-08-29 07:36 . 2004-04-29 23:01 17408 ----a-w- c:\windows\system32\corpol.dll
    2007-06-21 22:38 . 2007-06-21 22:38 30280 ----a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
    2007-06-21 22:38 . 2007-06-21 22:38 79432 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
    2007-06-21 22:38 . 2007-06-21 22:38 71240 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
    2007-06-21 22:38 . 2007-06-21 22:38 140872 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
    2007-06-21 22:39 . 2007-06-21 22:39 38472 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll
    2007-06-21 22:39 . 2007-06-21 22:39 46664 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
    2007-06-21 22:39 . 2007-06-21 22:39 34376 ----a-w- c:\program files\mozilla firefox\plugins\logging.dll
    2007-06-21 22:39 . 2007-06-21 22:39 685640 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
    2007-06-21 22:40 . 2007-06-21 22:40 30280 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Recguard "= "c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]
    "PS2 "= "c:\windows\system32\ps2.exe" [2003-09-13 98304]
    "Windows Defender "= "c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]
    "ccApp "= "c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-08-14 115560]
    "GrooveMonitor "= "c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
    "AGRSMMSG "= "AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2005-03-04 88209]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus]
    @=" "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @= "Service "

    [HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Stardock ObjectDock.lnk]
    path=c:\documents and settings\Owner\Start Menu\Programs\Startup\Stardock ObjectDock.lnk
    backup=c:\windows\pss\Stardock ObjectDock.lnkStartup

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring "=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe "=
    "c:\\Program Files\\Messenger\\msmsgs.exe "=
    "c:\\WINDOWS\\system32\\mshta.exe "=
    "c:\\StubInstaller.exe "=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe "=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe "=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe "=
    "c:\\Program Files\\AIM6\\aim6.exe "=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE "=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE "=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE "=
    "c:\\Program Files\\MSN Messenger\\msnmsgr.exe "=
    "c:\\Program Files\\MSN Messenger\\livecall.exe "=
    "c:\\Documents and Settings\\Owner\\My Documents\\Utorrent-1.2.1.exe "=
    "c:\\Documents and Settings\\Owner\\My Documents\\utorrent.exe "=
    "c:\\Program Files\\iTunes\\iTunes.exe "=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe "=
    "c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe "=
    "c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE "=
    "c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe "=

    R0 PSA128F;PSA128F;c:\windows\system32\drivers\PSA128F.SYS [9/26/2004 11:03 PM 12390]
    R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 5:19 PM 13592]
    S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [11/18/2008 5:17 PM 23888]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/23/2009 7:03 PM 102448]
    S3 IPN2120;Wireless-B PCI Adapter Driver;c:\windows\system32\DRIVERS\LSIPNDS.sys --> c:\windows\system32\DRIVERS\LSIPNDS.sys [?]
    S3 psa128s;psa128s;c:\windows\system32\drivers\psa128s.sys [9/26/2004 11:03 PM 52335]
    S3 psa128u;Nike psa[128max Player Control Driver;c:\windows\system32\drivers\psa128u.sys [9/26/2004 11:03 PM 36612]
    S3 Usblink;Usblink Driver;c:\windows\system32\Drivers\ulink.sys --> c:\windows\system32\Drivers\ulink.sys [?]
    S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [3/13/2009 6:37 PM 24652]

    --- Other Services/Drivers In Memory ---

    *NewlyCreated* - DCFS2K
    .
    Contents of the 'Scheduled Tasks' folder

    2009-11-26 c:\windows\Tasks\MP Scheduled Scan.job
    - c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 22:20]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
    uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=presario&pf=desktop
    IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
    FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\fow419ze.default\
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npicaN.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
    FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);
    .
    - - - - ORPHANS REMOVED - - - -

    HKCU-Run-nytglbqd - c:\documents and settings\Owner\Local Settings\Application Data\tcujwa\cdfdsysguard.exe
    HKLM-Run-nytglbqd - c:\documents and settings\Owner\Local Settings\Application Data\tcujwa\cdfdsysguard.exe
    Notify-NavLogon - (no file)
    AddRemove-PS2 - c:\windows\system32\ps2.exe uninstall



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-11-25 21:25
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\PSSdk21]
    "ImagePath "= "\??\c:\windows\system32\Drivers\HNPsSdk.drv "
    .
    Completion time: 2009-11-25 21:30
    ComboFix-quarantined-files.txt 2009-11-26 02:30
    ComboFix2.txt 2009-07-30 04:35

    Pre-Run: 93,008,506,880 bytes free
    Post-Run: 92,991,381,504 bytes free

    - - End Of File - - 59D9649CD940538CC3AE3F7F18D4EF4B
     
  8. 2009/11/25
    csbrinkm

    csbrinkm Inactive Thread Starter

    Joined:
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    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:40:22 PM, on 11/25/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16915)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\drivers\dcfssvc.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\system32\ps2.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
    C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis(3).exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe "
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
    O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
    O16 - DPF: {EEC9DBCC-04AD-4A1B-BEA7-C6DAD9515D5A} (Pearson MyEconLab Player Control) - http://asp.mathxl.com/books/_Players/EconPlayer.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
    O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
    O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
    O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

    --
    End of file - 6325 bytes
     
  9. 2009/11/25
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Very good :)


    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::
    c:\windows\system32\Drivers\HNPsSdk.drv
    
    Folder::
    
    Driver::
    
    Registry::
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\PSSdk21]
     "ImagePath "=-
    
    RegLockDel::
    
    

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.
     
    virginia likes this.
  10. 2009/11/25
    csbrinkm

    csbrinkm Inactive Thread Starter

    Joined:
    2009/07/19
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    19
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    ComboFix 09-11-23.02 - Owner 11/25/2009 22:24.4.1 - x86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.209 [GMT -5:00]
    Running from: c:\documents and settings\Owner\Desktop\3c786fgt5.exe
    Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt
    AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

    FILE ::
    "c:\windows\system32\Drivers\HNPsSdk.drv "
    .

    ((((((((((((((((((((((((( Files Created from 2009-10-26 to 2009-11-26 )))))))))))))))))))))))))))))))
    .

    2009-11-26 00:00 . 2009-11-26 00:00 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-11-25 23:55 . 2004-10-25 12:16 -------- d-----w- c:\program files\DivX
    2009-11-17 04:08 . 2007-08-22 15:54 -------- d-----w- c:\documents and settings\Owner\Application Data\uTorrent
    2009-11-11 08:07 . 2007-12-18 21:47 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
    2009-11-03 01:42 . 2009-10-03 02:47 195456 ------w- c:\windows\system32\MpSigStub.exe
    2009-09-11 14:18 . 2004-04-29 21:06 136192 ----a-w- c:\windows\system32\msv1_0.dll
    2009-09-04 21:03 . 2004-04-02 06:52 58880 ----a-w- c:\windows\system32\msasn1.dll
    2009-08-29 07:36 . 2004-01-22 07:16 832512 ------w- c:\windows\system32\wininet.dll
    2009-08-29 07:36 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll
    2009-08-29 07:36 . 2004-04-29 23:01 17408 ----a-w- c:\windows\system32\corpol.dll
    2007-06-21 22:38 . 2007-06-21 22:38 30280 ----a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
    2007-06-21 22:38 . 2007-06-21 22:38 79432 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
    2007-06-21 22:38 . 2007-06-21 22:38 71240 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
    2007-06-21 22:38 . 2007-06-21 22:38 140872 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
    2007-06-21 22:39 . 2007-06-21 22:39 38472 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll
    2007-06-21 22:39 . 2007-06-21 22:39 46664 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
    2007-06-21 22:39 . 2007-06-21 22:39 34376 ----a-w- c:\program files\mozilla firefox\plugins\logging.dll
    2007-06-21 22:39 . 2007-06-21 22:39 685640 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
    2007-06-21 22:40 . 2007-06-21 22:40 30280 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Recguard "= "c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]
    "PS2 "= "c:\windows\system32\ps2.exe" [2003-09-13 98304]
    "Windows Defender "= "c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]
    "ccApp "= "c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-08-14 115560]
    "GrooveMonitor "= "c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
    "AGRSMMSG "= "AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2005-03-04 88209]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus]
    @=" "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @= "Service "

    [HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Stardock ObjectDock.lnk]
    path=c:\documents and settings\Owner\Start Menu\Programs\Startup\Stardock ObjectDock.lnk
    backup=c:\windows\pss\Stardock ObjectDock.lnkStartup

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring "=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe "=
    "c:\\Program Files\\Messenger\\msmsgs.exe "=
    "c:\\WINDOWS\\system32\\mshta.exe "=
    "c:\\StubInstaller.exe "=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe "=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe "=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe "=
    "c:\\Program Files\\AIM6\\aim6.exe "=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE "=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE "=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE "=
    "c:\\Program Files\\MSN Messenger\\msnmsgr.exe "=
    "c:\\Program Files\\MSN Messenger\\livecall.exe "=
    "c:\\Documents and Settings\\Owner\\My Documents\\Utorrent-1.2.1.exe "=
    "c:\\Documents and Settings\\Owner\\My Documents\\utorrent.exe "=
    "c:\\Program Files\\iTunes\\iTunes.exe "=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe "=
    "c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe "=
    "c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE "=
    "c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe "=

    R0 PSA128F;PSA128F;c:\windows\system32\drivers\PSA128F.SYS [9/26/2004 11:03 PM 12390]
    R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 5:19 PM 13592]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/23/2009 7:03 PM 102448]
    S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [11/18/2008 5:17 PM 23888]
    S3 IPN2120;Wireless-B PCI Adapter Driver;c:\windows\system32\DRIVERS\LSIPNDS.sys --> c:\windows\system32\DRIVERS\LSIPNDS.sys [?]
    S3 psa128s;psa128s;c:\windows\system32\drivers\psa128s.sys [9/26/2004 11:03 PM 52335]
    S3 psa128u;Nike psa[128max Player Control Driver;c:\windows\system32\drivers\psa128u.sys [9/26/2004 11:03 PM 36612]
    S3 Usblink;Usblink Driver;c:\windows\system32\Drivers\ulink.sys --> c:\windows\system32\Drivers\ulink.sys [?]
    S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [3/13/2009 6:37 PM 24652]
    .
    Contents of the 'Scheduled Tasks' folder

    2009-11-26 c:\windows\Tasks\MP Scheduled Scan.job
    - c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 22:20]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
    uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=presario&pf=desktop
    IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
    FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\fow419ze.default\
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npicaN.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
    FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-11-25 22:35
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'explorer.exe'(3572)
    c:\windows\system32\WININET.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\hnetcfg.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    Completion time: 2009-11-25 22:41
    ComboFix-quarantined-files.txt 2009-11-26 03:41
    ComboFix2.txt 2009-11-26 02:30
    ComboFix3.txt 2009-07-30 04:35

    Pre-Run: 92,313,690,112 bytes free
    Post-Run: 92,274,823,168 bytes free

    - - End Of File - - 2AFB6E9C735E5A1FBC03B0EF48F38733
     
  11. 2009/11/25
    csbrinkm

    csbrinkm Inactive Thread Starter

    Joined:
    2009/07/19
    Messages:
    19
    Likes Received:
    0
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:50:21 PM, on 11/25/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16915)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\system32\ps2.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
    C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis(4).exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe "
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
    O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
    O16 - DPF: {EEC9DBCC-04AD-4A1B-BEA7-C6DAD9515D5A} (Pearson MyEconLab Player Control) - http://asp.mathxl.com/books/_Players/EconPlayer.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
    O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
    O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
    O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

    --
    End of file - 6318 bytes
     
  12. 2009/11/25
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Uninstall Combofix:
    Go Start > Run [Vista users, go Start> "Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall "
    Restart computer.


    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

    ***VERY IMPORTANT! Make sure, you update Superantispyware, and Malwarebytes before running the scans.***

    STEP 1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes ". If not, update the definitions before scanning by selecting "Check for Updates ". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

    PHYSICALLY DISCONNECT FROM THE INTERNET

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Click Scan your Computer... button.
    * Click Scanning Preferences/Control Center... button.
    * Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    - Close browsers before scanning.
    - Terminate memory threats before quarantining.

    * Click the Close button to leave the control center screen.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, choose Perform Complete Scan.
    * Click Next to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
    * Make sure everything has a checkmark next to it and click Next.
    * A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
    * If asked if you want to reboot, click Yes.
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    - Click Preferences, then click the Statistics/Logs tab.
    - Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    - If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    - Please copy and paste the Scan Log results in your next reply.

    * Click Close to exit the program.
    Post SUPERAntiSpyware log.

    RECONNECT TO THE INTERNET

    RESTART COMPUTER!

    STEP 2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    ******************************************************************************************
    Due to a bug in Malwarebytes, you may see in MBAM's log following entries:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\atapi (Rootkit)
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\atapi (Rootkit)
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi (Rootkit)

    DO NOT remove those entries!
    If you do, your computer will become UN-bootable.
    The issue has been fixed in the latest MBAM update, so, it's EXTREMELY important, you update MBAM before you run it.
    ****************************************************************************************

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!


    STEP 3.
    Post fresh HijackThis log.
    NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     

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