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Aministrator Upgrading to 8.1 via the Windows Store

Discussion in 'Legacy Windows' started by howardparsons, 2014/03/30.

  1. 2014/03/30
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Apologies if this question has been answered somewhere else but I couldn't find where it was.

    I have three Win 8 Laptops that need to be upgraded to 8.1. If I go to the Windows Store & click on the upgrade, I get a message saying that an administrator has to do the upgrade. On all 3 Laptops, I am the Administrator.

    Any ideas? :confused:
     
  2. 2014/03/30
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Howard Parsons. Can you post the description of the complete error message that you get when attempting to download Windows 8.1 from the Windows Store?
     

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  4. 2014/03/30
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Sure. It reads:
    "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and trying the update again. "

    Punctuation and sentence construction is somewhat lacking.
     
  5. 2014/03/30
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  6. 2014/03/30
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Looks like that fixed it! Many thanks!
     
  7. 2014/03/30
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Are you downloading and installing Windows 8.1 now on the machine?
     
  8. 2014/03/30
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Almost done /w the install right now.
     
  9. 2014/03/31
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    So did Windows 8.1 install successfully?
     
  10. 2014/03/31
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Evan,
    Yest it did and a 2nd laptop is underway at this very moment.
     
  11. 2014/04/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Excellent. So do you think this thread is resolved then?
     
  12. 2014/04/01
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Definitely so.
     
  13. 2014/04/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Perfect. :cool:
     

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