After SP2 PC fails to boot

Thought I'd try and give as much info as I could, so sorry if its a bit long, not sure if I should post it here or if it should go in the hardware forum.

My is system comprises of Abit nf7-S V2 motherboard, Athlon XP 1700 processor, 512mg 2100 Crucial ddr memory, Hercules Radeon 9800 se 128mg Graphics card, Audigy 2 sound card,2x 160 gig Maxtor hard-drives. Win xp sp1. Sygate,and Linksys router.

Have removed the sound-card and am using the on-board soundstorm at the moment.

This is what I did before trying to install sp2.

Updated the bios, updated the motherboard and graphics card drivers.

Windows automatic updates are turned off as I prefer to download and keep any necessary updates, then install them when I have checked them out.

Went to windows update, let it check the computer, downloaded and installed all critical updates, strange thing here it said I needed to run Mydoom, Zindos, and Doomjuice Worm Removal Tool I knew that I was not infected, but downloaded it and ran it anyway and the system was clean. I did not get the GDI detection tool, didn't want that as I check all my other programs for updates regularly.

Updated the virus checker Etusts v6.1.70, updated spybot S & D v1.3.012, updated Adaware SE 1.05, SpywareBlaster v3.2, A squared 2 and scanned with them all. Ran CWShredder. Nothing found.

Ran Norton's windoctor, ran easycleaner cleared temp files, emptied recycle bin,etc. ran reg seeker. In fact cleaned everything I could.
Cleared the prefetch files. Defraged with Norton's speed disk. Ran pagedefrag, ran erunt and optimised registry, backed up the registry with erunt and did a system restore point.

Shut down, and did a drive image in dos. Rebooted then using startman, I turned off all the programs that I normally have running when windows boots, ie. Spywareguard, spybot, anti-virus, soundcard sygate in fact everything. Unplugged from the router. Rebooted and installed sp2 from a disk I ordered from Microsoft.

It installed ok, it created a restore point and backed up the previous version, said the pc needed to reboot, I got as far as the windows splash screen, just before the user came up it rebooted in a continuous loop. I went into safe mode, no restore points available all disappeared, had big problems trying to make it into safe mode again, eventually got there, and used erunt to go back to sp1. Deleted sp2 . Thought I'd give it another go, next day, the samething happened again, this time I used drive image to restore back to sp1 as for some reason even erunt wouldn't work. Left it for a week, had a look on google where it was suggested that you turn off automatically restart on a system failure, to get the error. Did this, then went the through the whole process again, updating and scanning, did a new drive image. Put on sp2 same as before, except this time I got a stop error, which is:

Stop:
0x0000008E(0xC0000005, 0xF8C4E51D, 0xF8B4D068, 0x00000000)
nothing else.

Did a search on google, but couldn't find anything on the whole error, found just the 0x0000008E, (couldn't find anything on the other bits), which suggests that it could be a bad memory, I checked the memory with memtest and was all ok. Besides the PC works fine with sp1, and does some intensive video processing. I am quite happy doing without sp2, but its just bugging me not being able to install it and I would like to know how to correct the error.

If anyone has come across this before, please let me know, or if anyone has any other suggestions I would be grateful for some advise.

Thanks

 

Aside from the other problems, doing this would lead to many more. ERUNT restores an older registry, but that does not uninstall SP2, so you ended up with an old registry that pointed to an SP1 configuration that was no longer there.

As you may know, 8E is a rather unspecified error that often means a failed memory module. Though this would have to be a great co-incidence in this case, you might try swapping out memory modules just to see if it makes any difference.

http://support.microsoft.com/?kbid=315335

Did you have any virtual drives or SCSI devices installed? Any theming programs that used alternate ntoskrnl.exe's or altered the boot.ini file?

You could attempt to install SP2 after using msconfig to disable all startups execept services.

 

Hi Abraxas,

Will try swapping the memory over the weekend.

Thanks for the info on erunt, as all the system restores had disappeared, I thought I'd give it a go, I did delete sp2, then I restored the drive image from dos.

I don't have any virtual drives or SCSI devices installed. Although my scanner is a SCSI, I recently changed motherboards and haven't got round to putting the SCSI card in yet.

I disabled all startups except services, using startman a startup manager.

Not sure what you mean by

How can I check?

Thanks again,

 

More grist for the mind here. It seems to point to a hardware problem which could be memory or some peripheral. Got everything disconnected? I think you said you did.

I'm sure Abraxas is referring to any changes you might have made to the splash screen, et al, that some folks like to do. That alters the ntoskernel.exe file and can cause goofy problems. You don't sound like that type.

Perhaps Abraxas will return with more info.

Good luck.

 

Hi surferdude2,

Thanks for the reply, will have a good look through the site you suggested tomorrow, its a bit late now for me to take it all in at the moment(I'm in the UK). Everything is disconnected except the printer.

Only things I've changed in windows was to stop some unnecessary services, using suggestions from the Black Viper site and GRC and stopped a few things with xp antispy. Moved some folders ie. temp, my docs, and documents and settings from the C drive to my data drive using xteq.
That about it.

Thanks again,

 

That's exactly what I was referring to: StyleXP, BootXP, or any other programs that replace ntoskrnl.exe (which contains the bitmap for the XP screen you see at boot). You would certainly know if you had installed one of these since you would have had to choose a boot screen.

 

0x0000008E(0xC0000005, 0xF8C4E51D, 0xF8B4D068, 0x00000000)

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
The KERNEL_MODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000008E. This indicates that a kernel-mode program generated an exception which the error handler did not catch.

Parameters
The following parameters are displayed on the blue screen.

Parameter Description
1 The exception code that was not handled
2 The address at which the exception occurred
3 The trap frame
4 Reserved


In this case, the driver loaded in memory range 0xF8C4E51D threw and access violation. Without seeing more of the dump data, hard to give specific advice. If you could run the .dmp file through the dump data tool , should be pretty easy to see what driver that is. Thats an odd range of memory, so almost certainly a third party driver.

 

Hi JoeHobart,

Thanks for the reply, followed your link to the page where it shows the Dump Data collection tool and instructions, I have downloaded the debugging tool from Microsoft but when I click on the debugwiz zip file at the bottom of the post, I get the following message:

Internet Explorer cannot download attachment.php?attachmentid=161 from www.windowsbbs.com.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.

is there somewhere else I can get this file?

Also forgive me if I'm being a bit thick here, but can you please clarify how I go about this,at the moment I am using my laptop to correspond.

Do I restore my old C drive image onto my desktop PC and go back to sp1, from which I can install the programs you suggest, then reinstall sp2, get the stop error, go into safe mode to run the log or shall I leave the pc as it sp2 and go into safe mode, install the debugging tool from microsoft and run the log.
Sorry but have never come across this before.

Thanks for your help

 

Hi,

Thanks Aire for sending me the file,
today I tried to install sp2 once again, the same problem occurred with the same stop message, so I booted into safe mode to run the debugwiz, but I only seem to have an old dump file, changed the settings from small memory dump to full memory dump and increased the size virtual memory size,tried again, but no new dump files.

In C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson I have a dump file and a log file but the date of these files are very old and not todays date. Is there something I have to setup to get the files in safe mode?

Thanks for any help you can give,

 

Well, all we need is the driver load addresses. Run pstat
http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/pstat-o.asp

paste everything below this line to the thread.

Code:

   ModuleName Load Addr   Code    Data   Paged           LinkDate
------------------------------------------------------------------------------

 

Hello JoeHobart,

Thanks for still being helpful in this, I have pasted the pstat info that I received whilst in safe mode in sp2, and have also posted the info from sp1 when this is running, ok, I didn't know if you needed both, but thought I'd do both just in case you did.

SP2

ModuleName Load Addr Code Data Paged LinkDate
-------------------------------------------------------------------------
ntoskrnl.exe 804D7000 478976 93440 1243264 Wed Aug 04 07:19:48 2004
hal.dll 806EC000 35456 42624 29952 Wed Aug 04 06:59:05 2004
KDCOM.DLL F8C36000 2560 256 1280 Fri Aug 17 21:49:10 2001
BOOTVID.dll F8B46000 5632 3584 0 Fri Aug 17 21:49:09 2001
ACPI.sys F86E7000 110336 11008 41984 Wed Aug 04 07:07:35 2004
WMILIB.SYS F8C38000 512 0 1280 Fri Aug 17 22:07:23 2001
pci.sys F86D6000 16000 1664 34176 Wed Aug 04 07:07:45 2004
isapnp.sys F8736000 8704 768 18688 Fri Aug 17 21:58:01 2001
pciide.sys F8CFE000 896 128 0 Fri Aug 17 21:51:49 2001
PCIIDEX.SYS F89B6000 5504 512 13056 Wed Aug 04 06:59:40 2004
viaide.sys F8C3A000 2688 128 0 Wed Aug 04 06:59:42 2004
MountMgr.sys F8746000 1408 128 33664 Wed Aug 04 06:58:29 2004
ftdisk.sys F86B7000 5888 128 102400 Fri Aug 17 21:52:41 2001
PartMgr.sys F89BE000 1920 128 11136 Sat Aug 18 02:32:23 2001
VolSnap.sys F8756000 2560 128 35200 Wed Aug 04 07:00:14 2004
atapi.sys F869F000 44928 3584 29952 Wed Aug 04 06:59:41 2004
aic78xx.sys F8766000 47104 6144 0 Thu May 10 21:23:40 2001
SCSIPORT.SYS F8687000 27648 768 50816 Wed Aug 04 06:59:39 2004
disk.sys F8776000 8320 384 18048 Wed Aug 04 06:59:53 2004
CLASSPNP.SYS F8786000 25472 128 15360 Wed Aug 04 07:14:26 2004
fltmgr.sys F8668000 31232 3200 60672 Wed Aug 04 07:01:17 2004
sr.sys F8656000 2048 1152 54784 Wed Aug 04 07:06:22 2004
KSecDD.sys F863F000 10368 6912 64000 Wed Aug 04 06:59:45 2004
Ntfs.sys F85B2000 96000 7040 412544 Wed Aug 04 07:15:06 2004
NDIS.sys F8585000 22272 2688 131328 Wed Aug 04 07:14:27 2004
timntr.sys F856A000 81920 8192 0 Thu Apr 18 08:19:34 2002
viaagp.sys F8796000 10368 256 24192 Wed Aug 04 07:07:42 2004
viaagp1.sys F89C6000 8704 128 13440 Wed Jul 02 11:08:01 2003
Teefer.sys F854D000 49152 49152 0 Wed Aug 11 00:51:28 2004
snapman.sys F87A6000 56096 416 0 Wed Jun 26 07:59:27 2002
ohci1394.sys F87B6000 40960 128 3712 Wed Aug 04 07:10:05 2004
1394BUS.SYS F87C6000 31744 256 14208 Wed Aug 04 07:10:03 2004
nv_agp.sys F89CE000 11008 128 6144 Wed Oct 29 20:58:11 2003
Mup.sys F8532000 14592 6272 72832 Wed Aug 04 07:15:20 2004
usbohci.sys F8AA6000 13440 384 0 Wed Aug 04 07:08:34 2004
USBPORT.SYS F8456000 119808 1024 10752 Wed Aug 04 07:08:34 2004
usbehci.sys F8AD6000 22400 768 0 Wed Aug 04 07:08:34 2004
imapi.sys F8806000 11776 256 19584 Wed Aug 04 07:00:12 2004
MxlW2k.SYS F8AEE000 21280 64 0 Sun Oct 27 04:30:32 2002
cdrom.sys F8816000 33536 128 5888 Wed Aug 04 06:59:52 2004
redbook.sys F8826000 6656 1152 36352 Wed Aug 04 06:59:34 2004
ks.sys F8433000 31872 128 87808 Wed Aug 04 07:15:20 2004
InCDPass.sys F8B3E000 17504 160 2240 Tue Jul 08 11:00:53 2003
fdc.sys F89F6000 19200 256 384 Wed Aug 04 06:59:25 2004
i8042prt.sys F8836000 12160 256 23040 Wed Aug 04 07:14:36 2004
mouclass.sys F8A16000 6144 896 5888 Wed Aug 04 06:58:32 2004
kbdclass.sys F8A26000 6912 896 6528 Wed Aug 04 06:58:32 2004
termdd.sys F8846000 27520 768 2560 Wed Aug 04 06:58:52 2004
swenum.sys F8C42000 384 128 640 Wed Aug 04 06:58:41 2004
update.sys F83FF000 2304 1920 197376 Wed Aug 04 06:58:32 2004
mssmbios.sys F84D9000 4480 1024 3840 Wed Aug 04 07:07:47 2004
usbhub.sys F8866000 28032 768 21120 Wed Aug 04 07:08:40 2004
USBD.SYS F8C48000 256 0 896 Fri Aug 17 22:02:58 2001
flpydisk.sys F8A86000 2048 1280 11776 Wed Aug 04 06:59:24 2004
VETFDDNT.SYS F83BF000 20128 68064 0 Tue Jul 15 08:15:06 2003
Fs_Rec.SYS F8C4C000 128 128 3584 Fri Aug 17 21:49:37 2001
Null.SYS F8D73000 0 128 384 Fri Aug 17 21:47:39 2001
Beep.SYS F8C50000 1152 0 0 Fri Aug 17 21:47:33 2001
vga.sys F8AE6000 1024 128 15360 Wed Aug 04 07:07:06 2004
VIDEOPRT.SYS F83AB000 11008 384 50048 Wed Aug 04 07:07:04 2004
Msfs.SYS F8B0E000 896 128 12032 Wed Aug 04 07:00:37 2004
Npfs.SYS F8B1E000 1792 256 21120 Wed Aug 04 07:00:38 2004
hidusb.sys F84B9000 4352 128 1920 Fri Aug 17 22:02:16 2001
HIDCLASS.SYS F88A6000 21376 256 8320 Wed Aug 04 07:08:18 2004
HIDPARSE.SYS F8B36000 11264 1408 8576 Wed Aug 04 07:08:15 2004
Cdfs.SYS F82EB000 6912 640 46336 Wed Aug 04 07:14:09 2004
win32k.sys BF800000 1614464 77184 0 Wed Aug 04 07:17:30 2004
watchdog.sys F8ADE000 3712 128 8576 Wed Aug 04 07:07:32 2004
Dxapi.sys F847D000 6272 384 640 Fri Aug 17 21:53:19 2001
dxg.sys BF9C1000 61312 896 0 Wed Aug 04 07:00:51 2004
dxgthk.sys F8E27000 128 0 0 Fri Aug 17 21:53:12 2001
framebuf.dll BFF50000 5504 768 0 Wed Aug 04 08:56:31 2004
Fastfat.SYS F7E48000 8960 768 114304 Wed Aug 04 07:14:15 2004
ntdll.dll 7C900000 503808 20480 0 Wed Aug 04 08:56:36 2004
------------------------------------------------------------------------------
Total 3970880 436064 3265984


SP1

ModuleName Load Addr Code Data Paged LinkDate
------------------------------------------------------------------------------
ntoskrnl.exe 804D4000 437248 75904 1173760 Thu Jun 17 18:21:58 2004
hal.dll 806C9000 32896 42624 28672 Thu Aug 29 09:05:02 2002
KDCOM.DLL F8A36000 2560 256 1280 Fri Aug 17 21:49:10 2001
BOOTVID.dll F8946000 5632 3584 0 Fri Aug 17 21:49:09 2001
ACPI.sys F84E9000 103936 11008 40192 Thu Aug 29 09:09:03 2002
WMILIB.SYS F8A38000 512 0 1280 Fri Aug 17 22:07:23 2001
pci.sys F8536000 14464 1664 30976 Thu Aug 29 09:09:10 2002
isapnp.sys F8546000 8704 768 18688 Fri Aug 17 21:58:01 2001
pciide.sys F8AFE000 896 128 0 Fri Aug 17 21:51:49 2001
PCIIDEX.SYS F87B6000 5120 512 12288 Thu Aug 29 09:27:47 2002
viaide.sys F8A3A000 2432 0 0 Thu Aug 29 09:27:48 2002
MountMgr.sys F8556000 1280 128 29696 Fri Aug 17 21:47:36 2001
ftdisk.sys F84CA000 5888 128 102400 Fri Aug 17 21:52:41 2001
PartMgr.sys F87BE000 1920 128 11136 Sat Aug 18 02:32:23 2001
VolSnap.sys F8566000 2304 128 32512 Fri Aug 17 21:53:19 2001
atapi.sys F84B4000 41472 3584 25984 Thu Aug 29 09:27:48 2002
aic78xx.sys F8576000 47104 6144 0 Thu May 10 21:23:40 2001
SCSIPORT.SYS F849D000 25600 768 47232 Thu Aug 29 09:27:47 2002
disk.sys F8586000 7808 256 16256 Thu Aug 29 09:27:56 2002
CLASSPNP.SYS F8596000 23424 128 14336 Thu Aug 29 10:08:42 2002
sr.sys F848C000 1792 1152 51200 Thu Aug 29 09:17:56 2002
KSecDD.sys F8478000 9216 6784 53504 Fri Aug 17 21:50:01 2001
Ntfs.sys F83EE000 92288 6912 404608 Thu Aug 29 10:13:37 2002
NDIS.sys F83C5000 18560 1024 122368 Thu Aug 29 10:09:23 2002
timntr.sys F83AA000 81920 8192 0 Thu Apr 18 08:19:34 2002
viaagp.sys F87C6000 8192 128 13568 Fri Aug 17 21:58:00 2001
viaagp1.sys F87CE000 8704 128 13440 Wed Jul 02 11:08:01 2003
Teefer.sys F838D000 49152 49152 0 Wed Aug 11 00:51:28 2004
snapman.sys F85A6000 56096 416 0 Wed Jun 26 07:59:27 2002
ohci1394.sys F85B6000 36224 128 3456 Thu Aug 29 09:33:19 2002
1394BUS.SYS F85C6000 28800 256 14720 Thu Aug 29 09:33:19 2002
nv_agp.sys F87D6000 11008 128 6144 Wed Oct 29 20:58:11 2003
Mup.sys F8373000 13824 6144 70272 Thu Aug 29 10:12:53 2002
amdk7.sys F87FE000 8704 1408 9728 Wed Dec 18 02:16:16 2002
usbohci.sys F8322000 12672 384 0 Fri Jul 04 01:51:14 2003
USBPORT.SYS F8298000 116352 1024 10368 Fri Jul 04 01:49:27 2003
usbehci.sys F880E000 21120 768 0 Fri Jul 04 01:50:45 2003
NVENET.sys F8281000 81920 5632 0 Thu Jan 29 08:45:48 2004
nvax.sys F85F6000 24960 512 9856 Tue May 25 23:58:00 2004
imapi.sys F8606000 10240 256 19328 Thu Aug 29 09:28:05 2002
MxlW2k.SYS F8826000 21280 64 0 Sun Oct 27 04:30:32 2002
cdrom.sys F8616000 31872 128 5632 Thu Aug 29 09:27:55 2002
redbook.sys F8626000 6400 1152 36096 Thu Aug 29 09:27:45 2002
ks.sys F8239000 28800 128 79744 Wed Dec 04 17:09:38 2002
InCDPass.sys F8846000 17504 160 2240 Tue Jul 08 11:00:53 2003
ati2mtag.sys F815E000 548864 147456 122880 Wed Aug 25 18:28:43 2004
VIDEOPRT.SYS F814C000 9984 384 43008 Thu Aug 29 09:32:03 2002
fdc.sys F8856000 18176 256 384 Fri Aug 17 21:51:22 2001
serial.sys F8636000 11392 256 29312 Thu Aug 29 10:08:27 2002
serenum.sys F8312000 2688 128 7552 Fri Aug 17 21:50:13 2001
parport.sys F8139000 63232 1280 256 Thu Aug 29 09:27:29 2002
i8042prt.sys F8646000 11648 256 22016 Thu Aug 29 10:06:37 2002
mouclass.sys F8866000 5888 896 5504 Thu Aug 29 09:27:00 2002
kbdclass.sys F8876000 6528 896 6144 Thu Aug 29 09:26:59 2002
audstub.sys F8BAB000 128 0 512 Fri Aug 17 21:59:40 2001
termdd.sys F8656000 25216 768 2304 Thu Aug 29 09:40:32 2002
swenum.sys F8BAF000 384 128 640 Wed Dec 04 17:10:07 2002
update.sys F8117000 2048 768 129792 Sat Aug 18 04:53:56 2001
usbhub.sys F8666000 25472 768 19840 Fri Jul 04 01:52:56 2003
USBD.SYS F8A62000 256 0 896 Fri Aug 17 22:02:58 2001
nvapu.sys F8016000 118272 1536 173824 Tue May 25 23:58:02 2004
portcls.sys F7FF5000 39168 10496 60032 Thu Aug 29 10:00:58 2002
drmk.sys F8686000 5120 1280 45824 Thu Aug 29 09:32:30 2002
nvmcp.sys F7F0A000 518016 140928 0 Tue May 25 23:58:01 2004
nvarm.sys F7EF9000 24192 38400 0 Tue May 25 23:58:00 2004
flpydisk.sys F88AE000 1920 1280 11392 Thu Aug 29 09:27:43 2002
VETFDDNT.SYS B2FE8000 20128 68064 0 Tue Jul 15 08:15:06 2003
Fs_Rec.SYS F8A6A000 128 128 3584 Fri Aug 17 21:49:37 2001
VET-REC.SYS F82D6000 6848 2112 0 Tue Jul 15 08:15:04 2003
VET-FILT.SYS F88CE000 9344 1888 0 Tue Jul 15 08:15:04 2003
VETMONNT.SYS B2F50000 343936 82336 0 Tue Jul 15 08:15:05 2003
Null.SYS F8C19000 0 128 384 Fri Aug 17 21:47:39 2001
Beep.SYS F8A6E000 1152 0 0 Fri Aug 17 21:47:33 2001
vga.sys F88E6000 768 128 14848 Thu Aug 29 09:32:03 2002
mnmdd.SYS F8A72000 0 0 1792 Fri Aug 17 21:57:28 2001
RDPCDD.sys F8A76000 0 0 1792 Fri Aug 17 21:46:56 2001
InCDrec.SYS F8A7A000 1152 128 608 Tue Jul 08 11:00:39 2003
InCDfs.SYS B2F1C000 12608 896 53856 Tue Jul 08 11:00:28 2003
Msfs.SYS F88FE000 896 128 11264 Fri Aug 17 21:50:02 2001
hidusb.sys F82BA000 4352 128 1920 Fri Aug 17 22:02:16 2001
HIDCLASS.SYS F86E6000 20096 256 7936 Thu Aug 29 09:32:40 2002
HIDPARSE.SYS F890E000 10880 1408 7936 Fri Aug 17 22:02:04 2001
Npfs.SYS F891E000 1664 256 20352 Fri Aug 17 21:50:03 2001
rasacd.sys F832E000 3840 128 512 Fri Aug 17 21:55:39 2001
ipsec.sys F86F6000 46976 1792 2432 Thu Aug 29 10:07:19 2002
msgpc.sys F8706000 27264 1408 512 Fri Aug 17 21:54:19 2001
TDI.SYS F827D000 9472 512 256 Fri Aug 17 21:57:25 2001
tcpip.sys B2ECA000 234496 39168 21376 Thu Aug 29 09:58:10 2002
wpsdrvnt.sys F8716000 16384 4096 0 Wed Aug 11 00:53:13 2004
netbt.sys B2E7D000 99456 1664 30720 Wed Jul 09 00:48:51 2003
netbios.sys F8726000 14336 768 11648 Thu Aug 29 09:35:45 2002
rdbss.sys B2E55000 33024 2816 103936 Thu Aug 29 09:58:48 2002
PQNTDrv.SYS F8C3D000 896 0 0 Tue Sep 17 00:14:30 2002
mrxsmb.sys B2DF5000 98304 18944 236160 Mon Nov 18 19:27:37 2002
mbmiodrvr.sys F8C41000 640 0 0 Sat Apr 10 15:42:35 2004
Fips.SYS F8736000 22016 768 3584 Sat Aug 18 02:31:49 2001
Cdfs.SYS F8776000 6528 640 42880 Thu Aug 29 09:58:50 2002
win32k.sys BF800000 1627136 77184 0 Thu Aug 05 19:14:31 2004
Dxapi.sys B2FD0000 6272 384 640 Fri Aug 17 21:53:19 2001
watchdog.sys B2FCC000 2816 128 8320 Thu Aug 29 09:32:20 2002
dxg.sys BFF80000 59520 896 0 Thu Aug 29 11:40:42 2002
dxgthk.sys F8C83000 128 0 0 Fri Aug 17 21:53:12 2001
ATINTTXX.sys F80E7000 8192 12288 0 Wed Aug 04 02:07:12 2004
STREAM.SYS F80D7000 18048 128 20864 Fri Jul 09 11:48:03 2004
atinmdxx.sys F885E000 8192 4096 0 Wed Aug 04 02:08:36 2004
atinxsxx.sys B2D1A000 57344 4096 0 Wed Aug 04 02:08:08 2004
atinraxx.sys F80C7000 40960 4096 0 Wed Aug 04 02:07:52 2004
atinrvxx.sys B2CFD000 86016 8192 0 Wed Aug 04 02:08:29 2004
atintuxx.sys B2CE7000 57344 12288 0 Wed Aug 04 02:06:38 2004
ati2dvag.dll BF9C3000 196608 8192 0 Wed Aug 25 18:29:01 2004
ati2cqag.dll BF9FB000 143360 61440 0 Wed Aug 25 18:10:18 2004
ati3duag.dll BFA35000 1728256 191584 0 Wed Aug 25 18:25:53 2004
ativvaxx.dll BFC58000 400128 43296 0 Wed Aug 25 18:15:14 2004
afd.sys B2ABE000 3840 2048 105984 Thu Aug 29 10:01:13 2002
wg3n.sys F8ACE000 4640 32 0 Wed May 19 18:26:17 2004
wg4n.sys F8AD0000 4640 32 0 Wed May 19 18:26:18 2004
wg5n.sys F8AD2000 4640 32 0 Wed May 19 18:26:20 2004
wg6n.sys F8AD4000 4640 32 0 Wed May 19 18:26:21 2004
ParVdm.SYS F8A5A000 1408 128 0 Fri Aug 17 21:49:49 2001
CDRPDACC.SYS F8A68000 0 0 0
PfModNT.sys B29EA000 2816 10400 0 Wed Mar 05 04:19:28 2003
srv.sys B283F000 52096 8320 227712 Fri Mar 28 19:54:53 2003
sysaudio.sys B267F000 2560 128 44160 Thu Aug 29 10:01:17 2002
wdmaud.sys B255C000 7936 2048 60160 Thu Aug 29 10:00:46 2002
kmixer.sys B2383000 12032 35840 94208 Thu Aug 29 09:32:28 2002
ntdll.dll 77F50000 458752 24576 0 Fri May 02 00:56:10 2003
------------------------------------------------------------------------------
Total 9055296 1330752 4337408

Hope I've done this ok, and that it helps with solving my problem, Many thanks for all your help so far.

 

the data is accurate, however, the driver is not loaded.

OK, we are going to have to get the data out of a dump. As you said before, you werent creating dumps. My gut feeling is that its a pagefile thing. Make sure you have a page file 110% the size of your physical memory on your C: drive. You will need to set its size as such. Also make sure you have enough disk space for both the dump and the new pagefile.

 

Hi Hello JoeHobart,

Thanks for replying, As I have 512mb ram and I had previously read that the pagefile to get a full dump should be 2x memory plus 1 on the C Drive, I had the pagefile set at 1025mb, when this didn't give me a dump I tried it set as let windows manage it, still no dump. I also have virtual memory allocated to another drive empty partition on the drive, I will remove this and set the virtual memory to 563mb and try again, could it be something that I have previously changed could cause this? If I delete the old dump file will windows reproduce a new one?

Thanks again for your time and help