Adobe Photoshop 6 Problem

Being a very satisfied user of Photoshop 5.0. I nevertheless wanted to try 6.0 to see if it was worthwhile to upgrade. I downloaded the "Photoshop 6.0 Tryout" version from the Adobe site and found that I could only do one or two operations on an image before getting the error message "Could not complete your request because of a program error." Once this happens, virtually every mouse click gets a repeat of the same message, whether the rejected operation is a picture crop, a smudge tool, a lasso tool, or whatever. After several such messages, the program quits and exits.

Thinking that this might be due to limitations in the "Tryout" version (and Adobe does not provide support for it) I borrowed a version 6.0 full CD from a friend and installed it after uninstalling the "Tryout ". Guess what, I got the same bad behavior !
In the meantime, my old reliable 5.0 is still working great.

I'm thinking there must be somethng in my PC setup or settings that 6.0 doesn't like. I'm running Win ME, with 2 spare gigs on the drive where Adobe runs, 512 megs ram, and a 1 gig Pentium 3 processor. So there should be plenty of resources. I went so far as deleting all running programs with End It All but still no joy.

Can some knowledgeable person help out?

Papa David

 

Maybe this will help.

 

Brett (and all the other super people on this BBS):

Wow! That looks exactly like the solution to my problem (I won't have a chance to try it out till later but I will report back for sure).

I checked the times of my post and your answer and it was an unbelievable 14 minutes , less time than it took me to 2-finger type my question. VERY impressive!

If you don't mind another question, could you tell me how to do that neat trick of inserting an underlined "link shortcut" that then takes me to where you want me to go ?

Thanks,

Papa David

 

Hello, Brett

I said I'd let you know how the Adobe fix that you identified, worked out.

As I'm sure you recall, that site shows 3 different fixes for the problem, which was peculiar to 6.0 and had been fixed in 6.0.1.

The first fix is to download and execute a 7 meg patch to upgrade your program to 6.0.1. This did not <not> work even though my splash screen now read 6.0.1 which was their test or verification that the upgrade was successful. Still got the error message whenever I used one of the "bad" tools.

The second fix, "close the information box for any Photoshop plug-in" didn't look to me like it could possibly work but it was simple enough to try so I did and sure enough, it didn't work.

The third fix was to install a Postscript printer driver as your default driver, while running Photoshop, even if you don't have a Postscript printer (just lie . Finally, good news...this ****amamy procedure actually solves the problem!!

So that's the bottom line (almost). What's hard to figure is why they came up with three different fixes, two of which don't work.
Many thanks again.

Papa David

 

Thanks for posting back and glad to hear it's fixed.

You'll see a series of buttons above the window in which you compose your reply. All you need do is click on the "http://" button and follow the prompts.