Adobe PDF printer writer

In an effort to create pdf files with Netscape 7.0 - -I uninstalled and reinstalled Adobe Acrobat 5.0 and all its updates.

I attempted to print to a pdf file and got the following error message:

Netscp

This program has performed an illegal operaton and will be shut down.
If the problem persists, contact the program vendor.

NETSCP caused a general protection fault
in module KRNL386.EXE at 0001:0000a6d0.
Registers:
EAX=00000200 CS=014f EIP=0000a6d0 EFLGS=00000246
EBX=015f1fd2 SS=3f17 ESP=0000a4be EBP=0000a4c6
ECX=00000437 DS=0000 ESI=00000000 FS=2eff
EDX=81f50000 ES=0167 EDI=00001fd2 GS=0000
Bytes at CS:EIP:
80 7c 01 3a 75 0f ac 46 0c 20 2c 61 72 04 3c 19
Stack dump:
0000a4c8 00000000 a200a4d2 3f170167 b2900000 a03fa4ea 1fd20200 00000167 abee0000 1067b290 3f17a506 ba82a6d2 02000fef 3f17a4fe 00000000 0000001d

Choice was to ignore and lose all current work or shut down. I chose ignore.

Next message was from Adobe:

Acrobat PDFWriter Error
Out of memory, job canceled

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My HP printer works fine, 512 mg Ram.
I also tried the Adobe distiller printer and found that it worked. The only plugin from Adobe that is listed as not working is the SVG viewer.

Open to any and all suggestions. Yes, the pdf writer works in ie6.0 and Office 2000.

 

Donna,

You might start HERE and see if there's a solution to your problem.

Post back if you don't come up with anything, and I'll keep looking.

Ramona

 

I tested one page with Netscape 7.0 and Adobe Acrobat 5.0.5 (full). and I don't have any problem with PDF writer.

Can your Netscape 7.0 print to others printers (physical and Adobe Distiller)?

 

"Can your Netscape 7.0 print to others printers (physical and Adobe Distiller)? "

Yes to both. Deskjet 712C (HP) and the Distiller.

Any ideas on why it is causing a kernal error just for pdf??

I am checking the Adobe troubleshooter that you recommended Ramone - -My printer does not have the ability (post script tab handler) to report the error.
It is a level one printer.

Resources are way over 70% avail too & plenty of hard drive space.

 

I tried very hard to reproduce your problem, but I can't. I am using Netscape 7.0 (Streamline) and have Adobe Acrobat 5.0.5 under WinXP Pro in both computers.

Did you also install HP Printer Plugin with Netscape 7?

 

Thanks for checking your system Anthony. No I did not install HP Printer Plugin with Netscape 7. I did a custom install from the full download

However, under File in the toolbar -- I have the following entry: Print Plus which expands to three areas Print Central, Print Supplies and Printing Services.

I clicked on each and it takes me to a web page just like a bookmark - of course cobranded at top with Netscape.

Win98SE, full Adobe Acrobat 5.0.5
Since Distiller works - -why doesn't pdf maker.

Ramona, I searched and looked all over the Adobe site and have not found a solution either.