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Resolved Acer AspireOne ...MS TUN Miniport code 31

Discussion in 'Windows XP' started by Triger, 2010/08/26.

  1. 2010/08/26
    Triger

    Triger Inactive Thread Starter

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    Hi;

    Have this Acer Aspire One Model AOA -150 Netbook

    Windows XP Home SP3

    In device manager, under network devices is a yellow flag for Microsoft TUN miniport adapter with error code 31..Driver error.

    Oddly, in safe mode, it says it is installed correctly?? (no flag)

    Over at MSDN, they tell me...manufacturer option...talk to them.

    Online chat with ACER support...Quote "product installed with the Operating System...format and reinstall ".

    A couple of hours of digging around on Google uncovered people jumping through all kinds of firey hoops to clear that error. My hope is that one of the guru's here has encounterd this and can offer a less draconian solution...

    By the way, it refuses to let you uninstall it, even in safe mode.

    Thanks
    Jake
     
  2. 2010/08/26
    TonyT

    TonyT SuperGeek Staff

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    Try this via Device Manager:

    Update the driver for the device and select any USB driver. You'll get several warnings like "driver insigned ", etc, just go ahead. You may now get a couple errors like "unable to load device ". But you should now be able to uninstall the device.
     

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  4. 2010/08/26
    Triger

    Triger Inactive Thread Starter

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    Tony;

    Much obliged kind sir! That was a stroke of genius.
    Everything went exactly as you outlined. Now if
    I can just remember how to mark this thread resolved.

    Cheers
    Jake
     
  5. 2010/08/27
    TonyT

    TonyT SuperGeek Staff

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    Very Well Done!
     

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