64-bit processors > software incompatibility

Hello all!

Today, I went to visit the owner of a computer that I built a few months ago. It is based on the AMD Athlon 64 2800+ processor.

She installed Nikon View 6.2 which runs nicely on her fathers Pentium P4 based system.

The installer puts it in the autostart folder and on the Athlon 64 system, it slowed everything to a crawl. When I killed the processes related to Nikon View (in Task Manager) everything went back to normal.

I restored the system using a Ghost Image and told her to not reinstall.

At home, I went Google on it and found (on Nikon's swedish homepage) confirmation of incompatibility with Athlon 64 (and the Intel counterpart) but it was regarding Nikon Capture 4.2 (they didn't mention Nikon View 6.2).

Anyone else out there who have discovered software incompatibility with 64-bit processors?

Thanks for your time,
Christer

 

Hi Christer

As you may remember I have been running an AMD 64 3500+ for 6 months or more and to date have found no problems with software compatability.

However, I am also a member of the Royal Photographic Society of GB's Digital Imaging Group and a forum member. There has been a lot of talk on there with problems relating to Nikon digital software, not necessarily with AMD 64 orocessors (most of the folks on that board wouldn't have a clue as to what's in the case ). I haven't taken much notice of it as I use Canon digital cameras.

Probably not much help re. AMD 64's, but there are/have been problems with that software.

 

Hi Pete!

Yes, I do remember your hardware, well, some of it and I also know that you're a distinguished photographer.

I have seen mention of general problems with the software and recommendations to download from the homepage rather than install from the CD. However, on the Nikon homepage, only the issue with 64-bit processors was addressed.

Nikon do seem to have some kind of standard. I found a software update to replace the vulnerable version of GdiPlus.dll!

Christer

 

Did your update fix the problem?

"The installer puts it in the autostart folder"

It probably doesn't need to be runing all the time.

 

Hi Steve!

I found that GdiPlus.dll update at home and have not tried it. I don't think it is related.

No, it doesn't. I removed it from the autostart folder and everything is well until opening Nikon View manually. When closing, the processes aren't terminated but lingers and slows the computer to a crawl. My first attempt to uninstall was unsuccessful until I had terminated the processes.

(speculative mode on) I believe it is put in the autostart folder to detect when a camera gets connected and to run before the XP-thingy runs. (speculative mode off)

Anyway, another friend confirmed with the sentence: 64-bit and Nikon View > forget it!

Christer