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2003 sbs sp2 BSOD

Discussion in 'Windows Server System' started by harleytek, 2008/03/13.

  1. 2008/03/13
    harleytek

    harleytek Inactive Thread Starter

    Joined:
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    Im new to this forum so I keep it short and sweet. I have a number of servers in different locations getting random crashes.

    I ran windows debugger and it point to atapi.sys.
    Does this mean its corrupt? If so how do I go about replacing.
    Is that even the problem


    Here is the latest minidump. Any help would be great Thanks.



    BugCheck 1000007F, {8, 80042000, 0, 0}



    Probably caused by : atapi.sys ( atapi!IdeSendCommand+d )

    Followup: MachineOwner
    ---------
    UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)

    If kv shows a taskGate
    use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
    use .trap on that value
    Else
    .trap on the appropriate frame will show where the trap was taken
    (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 80042000
    Arg3: 00000000
    Arg4: 00000000

    Debugging Details:
    ------------------

    BUGCHECK_STR: 0x7f_8

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP

    CURRENT_IRQL: 7

    LAST_CONTROL_TRANSFER: from 00000000 to f72a5b43

    STACK_TEXT:
    b7805050 00000000 00000000 00000000 00000000 atapi!IdeSendCommand+0xd


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    atapi!IdeSendCommand+d
    f72a5b43 53 push ebx

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: atapi!IdeSendCommand+d

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: atapi

    IMAGE_NAME: atapi.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 45d69ba6

    FAILURE_BUCKET_ID: 0x7f_8_atapi!IdeSendCommand+d

    BUCKET_ID: 0x7f_8_atapi!IdeSendCommand+d
     
  2. 2008/03/13
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
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    Since atapi.sys is your IDE/ATAPI Port Driver, I suggest updating your motherboard drivers.

    Also, run the dump through our tool.


    Please note:
     
    Arie,
    #2

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