Resolved Lotus Smart Suite 9.8.2 won't install.

Trying to install Smart Suite on 64 bit machine and it hangs at the last step where the location is to be selected. It won't allow any drive except D: to be selected and it says that drive is full. Tried every method offered on various blogs - not using autorun, clicking on setup.exe, copying entire disk to C: and trying to run Setup from there. All efforts stop at the D; drive is full message.

Other folks seem to be able to install and IBM says it should work. Can there be a registry entry that won't let it install on C: drive? Any help?

 

IBM.com > Detailed system requirements for SmartSuite release 9.8

 

This is the latest quote I could find from IBM:
Microsoft Windows 7:
Microsoft Windows 7 was released in both 32-bit (x86) and 64-bit versions.

The 32-bit version and 64-bit version of Windows 7 are supported by IBM/Lotus. No major compatibility issues have been reported when running SmartSuite or Organizer on the Windows 7 version. Therefore, Lotus Product Support is available to take calls related to Windows 7 from licensed SmartSuite and Organizer customers who are on active maintenance.

 

Thanks - been trying that with the same result. That is why I wondered if there is a registry entry that is directing the D: install path. It is not a huge deal - I can transfer files to my other machine and convert them to MS Office files and then transfer back. Just a pain plus an interesting problem.

 

If any part of installation routine is 16-bit, it will fail on 64-bit Windows.

 

Bump to the top for one more try. This version (9.8.2) will install on some 64 bit machines but not others. any ideas?