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  1. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Broni, All good, hopefully she will not fall for another online scam again. Many thanks for your help. Appreciated. Cheers Graham.
    Post by: GRAHAM WESTON, 2022/06/28 in forum: Malware and Virus Removal
  2. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Cookies _____________________________________________________________________ C:\Users\flore\AppData\Local\Microsoft\Edge\User...
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  3. GRAHAM WESTON
    Post

    Solved Microsoft scam

    C:\ProgramData\HP\HP Touchpoint Analytics Client\Transfer Interface\uploaded\TouchpointAnalyticsClient_1638153657_1.json...
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  4. GRAHAM WESTON
    Post

    Solved Microsoft scam

    C:\ProgramData\HP\HP Touchpoint Analytics Client\Logs\rpc-srv.1.log (Spyware.HPTouchpointAnalytics) -> Deleted C:\ProgramData\HP\HP Touchpoint...
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  5. GRAHAM WESTON
    Post

    Solved Microsoft scam

    C:\ProgramData\HP\HP Touchpoint Analytics Client\Logs\hp-touchpoint-analytics-service.log (Spyware.HPTouchpointAnalytics) -> Deleted...
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  6. GRAHAM WESTON
    Post

    Solved Microsoft scam

    C:\ProgramData\HP\HP Touchpoint Analytics Client\Logs\hp-touchpoint-analytics-gpuinfo.log (Spyware.HPTouchpointAnalytics) -> PendingDelete...
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  7. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Sophos Scan & Clean www.sophos.com Computer name . . . . : LAPTOP-4QQF4I0F Windows . . . . . . . : 10.0.0.19044.X64/2 User name . . . ....
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  8. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Sophos Scan & Clean www.sophos.com Computer name . . . . : LAPTOP-4QQF4I0F Windows . . . . . . . : 10.0.0.19044.X64/2 User name . . . ....
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  9. GRAHAM WESTON
    Post

    Solved Microsoft scam

    logs below. Results of screen317's Security Check version 1.014 --- 12/23/15 x64 (UAC is enabled) Internet Explorer 11...
    Post by: GRAHAM WESTON, 2022/06/26 in forum: Malware and Virus Removal
  10. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 20-06-2022 Ran by flore (24-06-2022 18:29:06) Running from...
    Post by: GRAHAM WESTON, 2022/06/24 in forum: Malware and Virus Removal
  11. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Broni, Log as follows. Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 20-06-2022 Ran by flore (administrator) on LAPTOP-4QQF4I0F...
    Post by: GRAHAM WESTON, 2022/06/24 in forum: Malware and Virus Removal
  12. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Broni, logs as follows. Program : RogueKiller Anti-Malware Version : 15.5.3.0 x64 : Yes Program Date :...
    Post by: GRAHAM WESTON, 2022/06/23 in forum: Malware and Virus Removal
  13. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Broni,
    Post by: GRAHAM WESTON, 2022/06/23 in forum: Malware and Virus Removal
  14. GRAHAM WESTON
    Post

    Solved Microsoft scam

    Second Log as follows. Additional scan result of Farbar Recovery Scan Tool (x64) Version: 20-06-2022 Ran by flore (22-06-2022 23:11:07) Running...
    Post by: GRAHAM WESTON, 2022/06/22 in forum: Malware and Virus Removal
  15. GRAHAM WESTON
    Thread

    Solved Microsoft scam

    A friend fell for a microsoft scam message saying there was an issue with her computer and asked her to call a number. They got her to download...
    Thread by: GRAHAM WESTON, 2022/06/22, 19 replies, in forum: Malware and Virus Removal
  16. GRAHAM WESTON
    Post

    Resolved Win live Mail 2012 will not print or send emails

    I have checked with my ISP, and there was an issue with outgoing mail, but that has now been rectified. Printing is still an issue though, it's...
    Post by: GRAHAM WESTON, 2020/01/19 in forum: Microsoft Mail (Outlook / OE / Windows Mail)
  17. GRAHAM WESTON
    Post

    Resolved Win live Mail 2012 will not print or send emails

    i did read this, but that was 5 years ago, my issue only started a couple of weeks ago. I have cleared all temp files, and i use CCleaner on a...
    Post by: GRAHAM WESTON, 2020/01/13 in forum: Microsoft Mail (Outlook / OE / Windows Mail)
  18. GRAHAM WESTON
    Thread

    Resolved Win live Mail 2012 will not print or send emails

    In have Windows Live Mail 2012 running on Windows 7 professional. A couple of weeks ago it stopped printing emails, and sent emails remain in the...
    Thread by: GRAHAM WESTON, 2020/01/13, 4 replies, in forum: Microsoft Mail (Outlook / OE / Windows Mail)
  19. GRAHAM WESTON
    Post

    Resolved Skype issues Win 8.1

    Thank you for the information. He has the laptop back and is currently away for work. When he returns i'll check it . Like i advised earler, i...
    Post by: GRAHAM WESTON, 2018/07/22 in forum: Other PC Software
  20. GRAHAM WESTON
    Post

    Resolved Skype issues Win 8.1

    Yes i did, numerous times. The Skype version that was on the machine was the latest version 8.25.0.5 , i uninstalled it and reinstalled it, still...
    Post by: GRAHAM WESTON, 2018/07/16 in forum: Other PC Software
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