Helping a friend that got caught up in a Webistic scam - frozen screen, dire warning, number to call, etc. He gave them access to his laptop and...
A friend is having the above described problem. Computer is Desktop Windows 10. None of the 365 components (Word, Excel, etc.) open from the...
I am trying to do a fresh install of Windows 10 on a HP laptop using a bootable flash drive which I have used several time in the past. I can...
Occasionally when I use a flash drive to save or transfer files, I get the following message when trying to remove the flash drive: "Problem...
With much help from this Board, I recently downloaded a bootable flash drive to do a fresh install of W10 on some laptops that had been given to...
A friend gave me a 4 year old HP Laptop as she replaced it with a new desktop. She left all her programs and data on and asked me to clean all...
I am the Education Coordinator for a Computer Club in a retirement community. The Corporate Entity provides our club a room and 10 computers -...
A friend's Gmail background recently changed to black. He upgraded to W11 a week or so ago but he can't recall whether the black background...
About 3 months ago I created the thread "Dell Inspiron Does Not Boot". With a lot of help from this Board I was finally able to reinstall Windows...
I am reinstalling Windows 10 on a HP Envy desktop that won't boot - tried Restore and Recovery and all fails. As I reinstall, will I need the...
Working on a friend's computer and his Desktop changed dramatically. It doesn't show all the normal icons but a "Desktop" icon in the taskbar...
I have a laptop that won't boot into Windows 10. Dell logo appears and then I get a message - similar to this: Windows failed to start. A...
A friend complained that she was unable to use her computer to get her email and everything was gone from the screen. Translation - I think that....
I am helping a friend transition from a smaller screen Toshiba Satellite to a larger one (not new) they received as a gift. I have all the files...
I'm helping a friend try to recover her Gmail account. She contacted me when she couldn't get to her email because of a password issue. When...
Both of my desktops and my laptop show optional update KB4550945 as available for me to download and install. I have looked at what...
I have seen very few new posts and only one or two new threads in the past couple of weeks. Is everyone else experiencing the same or have I...
Trying to help a friend recover text from a large Word file (not backed up - but will be in the future if we fix the problem). It is a book of...
Helping a friend with Windows 10 Home, update 1803 installed. She is losing her eyesight and a relative tried to help her by making some changes...
I have tried to do the 1803 update on my wife's computer - PowerSpec Windows 10 Pro - three or four times in the past couple of weeks when...
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