Thank you. I see the thread tools but there is no option to mark it as resolved. I will check again at next login.
Received recovery discs, installed, and all issues are resolved :) Happy Dance! Thank you all for your help.
I have ordered the discs but have not received them yet. I will post an update when I attempt the recovery. Fingers crossed. Thanks for all the...
Thanks for the great tips and advice everyone :) I will try the HP recovery discs first to see what happens. hopefully that will at least get me...
Used recovery cd to start up. attempted a statup repair and it says "startup repair can not repair this computer automatically ". when I look at...
Thank you. I have all my important info backed up. Right now I am going to try to boot from a recovery cd so I can at least get back into windows...
Attempted a system recovery. It started then gave me the following error: error Ox4001001300001002 if the problem persists please contact HP...
OK I have followed all the instructions and still can not start the diagnostic policy service. Do you think reinstalling vista would fix the...
OK we have ruled out any malware so that's good. I attampted a system restore but it will not completely successfully (tried in safe mode too). I...
Thank you for all the assistance :) I truly appreciate it. I will continue in the other forum.
ran system restore in safe mode. same error.
I tried system restore before coming to the forum and it errored. I just tried again using an older restore point and had the same problem. I...
OTL Extras logfile created on: 9/20/2010 8:02:57 PM - Run 1 OTL by OldTimer - Version 3.2.14.0 Folder = C:\Users\Heather\Desktop Windows...
OTL logfile created on: 9/20/2010 8:02:57 PM - Run 1 OTL by OldTimer - Version 3.2.14.0 Folder = C:\Users\Heather\Desktop Windows Vista Home...
The issue started on Wednesday out of the blue. I checked my emaill in the morning and shut down. I restarted upon arriving home and had the...
ok rebooted and now the files open :) thankies. I wont panic. installing avira now since the file opened.
It is listed as the Diagnostic Policy Service, is set to automatic, but will not start. When I try to start it, it tells me it can not start on...
Uh oh, when I try to run the norton removal tool or open revo uninstaller, I get the following error: Illegal operation attempted on a registry...
I uninstalled Norton from the control panel and also ran the Norton Removal tool so not sure why it is still there. I will run it again. I tried...
New combofix log: ComboFix 10-09-17.04 - Heather 09/20/2010 17:59:50.2.2 - x86 Microsoft® Windows Vista™ Home Premium...
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