Before you go any further, I recommend a couple of other things be done, if only to be sure you don't proceed for naught. 1. Go back into the...
While it is possible that both RAM modules failed, there is still no conclusive evidence that is what has happened. Re-install both modules using...
That error message often indicates a damaged/failed RAM (memory) module or improper RAM configuration in the BIOS....
I suggest you first disable automatic restart. Turn the PC on and immediately begin tapping the F8 key. This will load the Advanced Boot Menu....
1. Please navigate to C:\Windows\system32 and locate the file AUTOEXEC.NT (if it's not there, skip to step 3) 2. Right click and rename to...
Hi BUp, Please check C:\Windows\system32 for a file named autoexec.nt If not present, please copy it from C:\Windows\repair and paste it into...
Looks good. Is your computer behaving properly now? You should open the Java applet in the control panel and check for updates. Once updated,...
Looks good. Fix this one entry with HijackThis. O4 - HKLM\..\Run: [EarthLink Installer] " /C I'm a bit puzzled by the FindAWF report. Your...
Logs look great. How is the computer running? You can now delete the bak folders and their contents, as well as the tools we used and the logs...
While multek's method may stop the dialer for a time, it will not help to clean out the other infections that accompany it, and are likely the...
Please download Look2MeDestroyer from the link below, and run it according to the instructions given....
Looks great :) Feel free to delete the tools we created/used, and their logs. AVG Antispyware's guard will only function in the trial version...
Well done! Thank you for the files. :) Just a few more to do. Copy the following files from the bak folders to their original folders (up 1...
Hi wrench. Unfortunately, there was no action taken by AVG Antispyware on the many infected files it found. You will need to perform the scan...
Download ATF Cleaner by Atribune and save it to your Desktop. http://www.atribune.org/ccount/click.php?id=1 If you have not already done so,...
Reboot and create a new HijackThis log, then post. You may want to consider using a downloads manager. I used a freebie from Metaproducts when...
Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder. http://www.ewido.net/en/download/ Install AVG Anti-Spyware...
Yes, fix that entry please. http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?lid=zadb_zadown
Thank you. They were both infected, and need to be deleted. Before we continue, would you please create a new HijackThis log and post it for me....
Great! :) You will likely need to re-install iTunes, since the good copy of iTuneshelper.exe has already been deleted from the bak folder. :(...
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