Hi Juliet, the computer seems to be running better than before and I've even managed to fix a few problems I was having with Flash websites. I...
Hi again Juliet! Ok, Combofix ran ok. The report is below along with a HJT log Thanks for your time and help Combofix ComboFix...
[Resolved] Possible re-infection Hi there, Juliet helped me last week with this problem:...
Hi Juliet, I've followed your clean-up points for Combofix/MoveIt. I still have other applications on my desktop like Dr Web, Dial-A-Fix and...
Hi Juliet, just completed the OTMoveIt process. The results are below. It didn't reboot so I'm about to do that manually now. The computer is...
Hi Juliet, I completed the Pandascan earlier and disinfected a few things. The full log is below:...
Hi Juliet, sorry for the late reply. I have done as requested, but encountered problems with Kaspersky - I've ran a scan a few times but it keeps...
Hi Juliet, the worksnow script is complete, the log is below. I don't really understand it, so will let you interpret it Worksnow ComboFix...
Hi Juliet, I think there has been a positive change. I've surfed around various websites and pages from search results and the pages are no...
Hi Juliet - the VA install worked. I continued following your instructions so: 1/ Dial-a-fix is complete 2/ Hostsexpert is complete 3/ I've just...
Hi Juliet, sorry I don't follow your first step with VA. I downloaded it to my desktop as a zip file. What do I need to extract and to where?...
Hi Juliet, I followed your but had a few problems: 1/ Deleted internet files Ok 2/ Ran OTMoveit Ok, a log is below. 3/ Ran CMD but it didn't do...
I should add that all the Dr Web files have been moved - I think you said that means they're quarantined. The computer is still behaving as it...
Hi Juliet, I did as instructed and have just completed the Dr Web scan in safe mode - it picked up some interesting things, including a Trojan....
Hi Juliet, Kaspersky took around 4 hours to complete. I've posted the log below - it found nothing. I've tried running Est in IE but I only get...
Hi Juliet, I've run full scans with Widows Defender and RMvirut and they showed no problems. My results for MBAM are below. I've used ATF Cleaner...
Pmd you Juliet. MBAM I can run - just a quick scan? You lost me when you said regfix thorugh OTMoveit
Hi Juliet, I tried to run Combofix in safe mode before, sorry for not being clearer. My pc is having problems, worrying loading safe mode, it...
Hi there, thanks for the help. The first half of this went ok, however the second part - Combofix - is problematic. 1/ Firstly, as requested,...
[Resolved] New problem - Browsers closing/redirects to spam Hi, I've been watching this forum closely for a few days and following the help of...
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