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Need help with memory dump

Discussion in 'Windows XP' started by JohnR, 2003/06/22.

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  1. 2003/06/22
    JohnR

    JohnR Guest Thread Starter

    How to Gather Information After a Memory Dump in Windows XP

    Loading dump file Mini062203-03.dmp
    ----- 32 bit Kernel Mini Dump Analysis

    DUMP_HEADER32:
    MajorVersion 0000000f
    MinorVersion 00000a28
    DirectoryTableBase 80542f30
    PfnDataBase 80543e58
    PsLoadedModuleList 80543530
    PsActiveProcessHead 80545578
    MachineImageType 0000014c
    NumberProcessors 00000001
    BugCheckCode 0000007f
    BugCheckParameter1 0000000d
    BugCheckParameter2 00000000
    BugCheckParameter3 00000000
    BugCheckParameter4 00000000
    PaeEnabled 00000000
    KdDebuggerDataBlock 805353e0
    MiniDumpFields 000004ff

    TRIAGE_DUMP32:
    ServicePackBuild 00000100
    SizeOfDump 00010000
    ValidOffset 0000fffc
    ContextOffset 00000320
    ExceptionOffset 000007d0
    MmOffset 00001068
    UnloadedDriversOffset 000010a0
    PrcbOffset 00001878
    ProcessOffset 00002268
    ThreadOffset 000024c0
    CallStackOffset 00002720
    SizeOfCallStack 00004000
    DriverListOffset 000069b0
    DriverCount 00000070
    StringPoolOffset 00008af0
    StringPoolSize 00002110
    BrokenDriverOffset 00000000
    TriageOptions ffffffff
    TopOfStack 80542e58
    DebuggerDataOffset 00006720
    DebuggerDataSize 00000290


    Windows XP Kernel Version 2600 (Service Pack 1) UP Free x86 compatible
    Built by: 2600.xpsp2.030422-1633
    Kernel base = 0x804d4000 PsLoadedModuleList = 0x80543530
    Debug session time: Sun Jun 22 09:35:15 2003
    System Uptime: 0 days 0:05:20
    start end module name
    804d4000 806aa280 nt Checksum: 001E311B Timestamp: Thu Apr 24 08:57:43 2003 (3EA80977)

    Unloaded modules:
    f28c3000 f28ea000 kmixer.sys Timestamp: unavailable (00000000)
    f8b95000 f8b96000 drmkaud.sys Timestamp: unavailable (00000000)
    f2a70000 f2a7d000 DMusic.sys Timestamp: unavailable (00000000)
    f2a80000 f2a8e000 swmidi.sys Timestamp: unavailable (00000000)
    f28ea000 f290d000 aec.sys Timestamp: unavailable (00000000)
    f8a5a000 f8a5c000 splitter.sys Timestamp: unavailable (00000000)
    f86d6000 f86e0000 Imapi.SYS Timestamp: unavailable (00000000)
    f8856000 f885e000 processr.sys Timestamp: unavailable (00000000)
    f8836000 f883b000 Cdaudio.SYS Timestamp: unavailable (00000000)
    f83b0000 f83b3000 Sfloppy.SYS Timestamp: unavailable (00000000)

    Finished dump check


    I am looking for the memory address that caused this "blue screen memory dump" so I can find the driver(s) causing this.

    Any help would be really appreciated.
    Thanks.
     
  2. 2003/06/22
    Abraxas

    Abraxas Inactive

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    I was unable to find anything on that specific error, but these are the general 7f troubleshooting steps from MS:

    "To resolve this issue, use the appropriate method:

    If either software or hardware can cause a particular trap, a debug is required to determine which is the cause. If you suspect a hardware problem, try the following hardware troubleshooting steps:

    Run diagnostic software and test the RAM in the computer. Replace any RAM reported as bad. Also, make sure all the RAM in the computer is the same speed.
    Try removing or swapping out controllers, cards, or other peripherals.
    Try a different motherboard on the computer.
    If you are over clocking the speed of your processor, set it back to the speed at which it is designed to run.

    Check with the hardware vendor for any updated hardware drivers or BIOS updates, or both. "
     
    Last edited: 2003/06/22

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  4. 2003/06/22
    JohnR

    JohnR Guest Thread Starter

    Thanks for the reply.

    I'm kinda leaning towards RAM error.

    Having some kind of problem I posted in the Hardware section.
    They might be related.

    Edit:
    Can you suggest a couple of programs to test the RAM?
    Thanks.
     
  5. 2003/06/23
    Abraxas

    Abraxas Inactive

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