microsoft Internet keyboard installation error

I bought a new Microsoft Internet Keyboard at Best Buy. I plugged it into my Windows ME system and the keys work just fine since I'm typing on it right now. But then when I put the CDROM in the CD drive and try to install the software for it, I get the error message:

Error 1101.Error
C:\Window\Temp\_is63B5\1033.MST
Verify that the file exists and that you can access it.

The file does NOT exist, but then why should it in the Temp folder unless the CDROM installation program creates it.

I would appreciate any suggestions. I searched MS Knowledge Base but nothing there. I can't believe that KEYBOARD software has problems like this !!

thanks for any response.

 

Try emptying all the files you can from the temp folder before installing.

Is this an InstallShield installer or is there an .msi installer on the CD, and if so, do you have the Microsoft Installer package installed?

What software specifically? (You may find a newer, better version for download.)

If it's a standard Microsoft Internet Keyboard, try Microsoft's IntelliType Pro software:

http://www.microsoft.com/hardware/keyboard/download.asp

 

Thanks, Abraxas, for your reply. You are correct - downloading the latest Intellitype software from Microsoft fixes the problem. The problem is described at Microsoft as noted below. I printed out this page some time ago, but when I tried it this morning, it was no longer there, so I don't know what Microsoft did with it. In any event, thanks for your reply. I didn't receive notification of it, so didn't know it was there until this morning. Thanks again.

Microsoft description:

329354 - "Error 1101" When You Try to Install IntelliPoint or IntelliType Pro Software

http:// support.microsoft.com / default.aspx?scid=kb%3Ben-us%3B329354

Summary: When you try to install IntelliPoint or IntelliType Pro, you may receive the following error message or one that is similar to it: Error 1101. Error reading from file C:\Windows\Temp\_IS string of random characters \1033.MST. Verify that this file...

Category = Support & the Knowledge Base: default.aspx?scid=kb%3Ben-us%3B329354