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Shorted-out Diamond Supra 2730

Discussion in 'PC Hardware' started by buzzard, 2003/06/02.

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  1. 2003/06/02
    buzzard

    buzzard Inactive Thread Starter

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    I have a Diamond Supra Express 2730 that has a short in it. Anynow know where I could send it for repair. I hate to throw it away because it is the best modem I ever had.

    Thanks, Buzz
     
    buzzard,
    #1
  2. 2003/06/02
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    My 2730 died on me (out of no where) after a couple of years of service. Went to CompUSA and bought the next to cheapest CompUSA brand internal modem they had. ($29.99)

    Thought I had died and gone to heaven it worked so much better.

    Very doubtful you can find a service company that can fix it for less than the cost of a new one.
     
    Steve R Jones,
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  4. 2003/06/02
    buzzard

    buzzard Inactive Thread Starter

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    Thanks Steve

    Thanks Steve. Is there a model number on that CompUSA cheapo you bought?

    Buzz
     
    buzzard,
    #3
  5. 2003/06/02
    bubba169

    bubba169 Well-Known Member

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    If your budget will allow it and you have room on your desk then I highly recommend an external modem I have a US Robotics USR 5686E serial modem and it works great. I just like to see all the lights and if I want to reset the modem them I just flip the switch no need to reboot the whole system due to a hung modem.

    Bubba169
     
    bubba169,
    #4
  6. 2003/06/02
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    56K PCI Internal Data/Fax Modem, V92 $29.99

    Sold the pc so don't have the info.

    I'm thinking I might be too gullable. My old Supra connected at 28 most of the time. Sometimes it would connect at 44 but would be unstable. I just assumed 28 was the best I could get.

    Thought I was getting a "cheap" modem at CompUSA cause I knew I was selling the pc. It always connected in the high forties. Your mileage may vary..
     
    Steve R Jones,
    #5
  7. 2003/06/02
    bubba169

    bubba169 Well-Known Member

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    Steve what OS were you running? My XP box has an internal 56k (it's a Compaq Lucent Winmodem) an I can't get it to go any faster then 36k normally it is around 28k right now it's 33.2k. I put the external on my Win98SE/Linux box and it normally connects at 48k every once and a while it'll drop to 36k but all and all the external one beats the **** out of the internal one. The one thing I have learned is that if you are going to keep the PC then avoid winmodems or software modems if at all possible.

    Like Steve R Jones said earlier "Your mileage may vary" and I guess that's true.

    Bubba169
     
    bubba169,
    #6
  8. 2003/06/03
    buzzard

    buzzard Inactive Thread Starter

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    bubba and Steve, please hang on

    bubba and Steve, I need more input here. Everyone recommends the USR 5686 and I have one sitting right here in front of me. When the Diamond died, I took another Diamond off another computer to use temporarily and it worked fine, then I got the USR 5686. I uninstalled the Diamond and installed the 5686. The result was an immediate slowdown in throughput----web pages take forever to load, sometimes several minutes---sometimes they time out before they get loaded. Checking email takes a very long time. All web activity is extremely slow and I often get disconnects just as a web page (such as CNN) is loading. I went into the control program and disabled v.92 but that made no difference. What could be the problem? I am running Win XP on an Intel board with a pentium 4 2.4 GHz processor. There must be a wrong setting somewhere. My ISP is no help and neither is USR who merely told me to disable v.92. I have tried the 5686 three times and get the same drastic slowdown each time. Even email downloads very slowly. The connection speed is the same with the Diamond and the USR but downloads with the Diamond are normal. My phone lines here in the country are awful . Both modems connect at 26,000 but the Diamond downloads many times faster than the 5686. That should not be. Thanks, guys, for your interest. Buzz
     
    buzzard,
    #7
  9. 2003/06/04
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    I'd guess that this is your problem: "My phone lines here in the country are awful . "

    When I got my first 56k modem it didn't connect any better than the 33k it replaced. After many hours of trying to figure it out, I replace the phone cable from the modem to wall jack and boom->Connection figured jumped way up.

    Your USR modem is probably handeling the differently/poorly.
     
    Steve R Jones,
    #8
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