Media Player 7.1

HI! GUYS---MY O.S. IS WINDOWS 98. I CAN'T UPGRADE TO MEDIA PLAYER 9. HOWEVER, I'M USING 7.1 BUT, MY PROBLEM IS EVERYTIME I SIGN ON AND BEFORE THE PLAYER APPEARS I GET A POP SCREEN WITH JUST ONE SMALL ADVERTISEMENT ON IT. THE ADDRESS IS AS FOLLOWS: HTTP://VIEW.ATDMT.COM/MSN/IVIEW/MSNNKHAC001120X90XMSNMHP00056MSN/DIRECT.WI120.HI90/01 WHEN, I X IT OUT THEN I CAN PROCEED USING THE PLAYER. USING "SPYBOT-SEARCH" IT COMES UP WITH AD WARE ON THE MEDIA PLAYER BUT I CAN'T GET RID OF THE POP UP. SPYBOT IDENTIFIES WHERE THE ADWARE IS IN MY REGISTRY AND EVEN REMOVING IT DOESN'T STOP IT FROM REAPPEARING. I'M A SENIOR AND NOT A GEEK SO PLEASE EXPLAIN IN VERY SIMPLE LINGO. OH! HAVE A GREAT MEMORIAL DAY WEEKEND.

 

What you are seeing is from Avenue A which is spyware. When you run Spybot, it should detect it and have a red check mark beside of it. To eliminate it, click the "fix it" box at the bottom of Spybot after it has finished running. Also, you might want to go to Control Panel -Add/Remove and see if there is anything listed there relating to Avenue A. If there is, remove it.

 

hi! jay, i have deleted avenue a repeatedly and it keeps coming back. apparently, there is something i'm not doing correctly. i will give it another try. thanks for trying to help. if i succeed i will let you know. have a great weekend. phil

 

Since the Avenue A thing is really a cookie, have you tried emptying your cookie files? Go to Desktop, right click on the IE icon and click on Delete cookies under the Temporary Internet Files. It will delete all your cookies, so if you have certain sites such as My Yahoo, etc. set up you will have to redo them.
But I really can't understand why Spybot doesn't delete Avenue A for you. Are you clicking on Fix It after Spybot has run?

 

hi! jay, true when i run spybot it removes "america a " but ,when i go to my media player the ad comes right back. re-running spybot it is back. so, no matter what i seem to do i can't get rid of it. also, double clicking on the spybot entry it takes me to the cookie and i manually delete it but as soon as i bring up media player it's back. a puzzelment. thanks for hangin in with me. phil

 

Philip,
It is only out of desperation that I suggest this. But if you go to this site and scroll to the bottom of the page, you are given an option to opt out of the Avenue A cookie. You might try it. I don't think you have anything to lose and it might work.

http://www.atlasdmt.com/privacy/opting.asp?cookieStatus=activeCookie

 

HI! JAY, THANKS FOR THE INFO. I DID AS YOU SUGGESTED AND NO RESULTS ARE EVIDENT AT THIS TIME. HOWEVER, I DO FIND THIS VERY ANNOYING AND AN INFRINGEMENT ON MY PRIVACY. BUT, THIS IS THE WORLD WE LIVE IN TODAY. PLEASE BE ADVISED I WILL KEEP IN TOUCH AND LET YOU KNOW IF I'M SUCCESSFUL. SINCE, I'M NOT SURE IF THE RESULTS SHOULD BE IMMEDIATE. WOW! I FIND MYSELF SO INTIMIDATED BY MY LACK OF P.C. KNOWLEDGE. AND, WHEN I SEE MY 5 YEAR GRAND DAUGHTER ON HER DADS I'M JUST AMAZED. THANKS AGAIN. PHIL

 

good morning jay! if i upgrade to windows xp pro will this eliminate this problem. so far, nothing has changed regarding the implimentation of opting out. should i give it another try or just hang it up??????????????? thanks phil

 

Gee, I'm out of suggestions. I haven't found that upgrading to another OS usually has the effect of fixing a problem like this. I hope I'm not being disloyal, but I am going to suggest that you register and post this on the Security page of this forum:

http://forums.techguy.org/

There is a guy named Tony Klein there who can help you if anyone can.

 

THANKS JAY FOR TRYING TO HELP I WILL PERSUE YOUR SUGGESTION AND I WILL ATTEMPT TO GET BACK TO YOU. HAVE A GOOD DAY. PHIL