Netscape 6.23 and Mac OS 8.6 and Email provider attbi

I have netscape 6.23 and Operating system is 8.6 for Mac. My email provider is attbi.

I have problem where i get new mails and click on them the body of the email shows as blank. However i know this isnt true. All i have to do is close the messenger program and reopen it and im able to view my messages.

Has anyone else had this problem. I have allready tried deleting the msf files and created a new profile. This doesnt fix the problem.

Please Assist

Thanks

D1 Newbie

 

d1newbie,

Netscape 6.xx is full of problems. I would suggest installing Netscape 7. You can find the instructions for a clean install here.

Mike

 

Yeah i would upgrade to 7.0 but that doesnt tell me what the problem is with 6.23

D1newbie

 

That is most likely a coding problem in the browser itself.

There was a bug filed over at bugzilla for a similar problem last year. (6.23 is based on buggy beta code that is at least a year old now, since Netscape is always a few months behind Mozilla).

Best bet would be to upgrade to 7.

 

I came across the following in the Netscape7.windows newsgroup. It seems that other attbi users are also having Netscape e-mail problems and you might want to check with AT&T's online support:
==========copy/paste==========
Subject: Re: Inbox problems tied to AT&T Broadband?
Date: Mon, 19 May 2003 12:02:48 -0500
From: Harvey Gratt <hgratt@attbi.com>
Newsgroups: netscape.netscape7.windows

(snip)
>>>>A couple of days ago I posted a problem with my inbox
>>>>using Netscape 7.02 as my mailer program. Yesterday I
>>>>received a response from someone else who has the same
>>>>problem. Both of us are on the AT&T (Comcast) cable high
>>>>speed internet service and have email addresses ending in
>>>>attbi.com. I'm in Colorado and he's in Texas.
>>>>
>>>>Is this just a coincidence? I wonder. Here are the
>>>>symptoms:
>>>>
>>>>1. Messages seem to disappear, sometime before I've read
>>>>them. They're not in the Trash folder. At times it looks
>>>>like a new incoming message has "overlaid" a previous
>>>>message, which may or may not have already been read.
>>>>
>>>>2. I get duplicates of some messages. Same subject, same
>>>>sender, same time and date. Sometimes the duplicates are
>>>>just headers with "empty" messages and other times they
>>>>are exactly the same as the original.
>>>>
>>>>I would like to hear from other AT&T Broadband Internet
>>>>folks reading this group who have or have not experienced
>>>>the same problems.

>>The problem may be specific to the attbi/comcast transition
>>AND Netscape 7.01, 7.02. Which mail reader are you using?
(snip)
Right now there are about 5 of us who have the identical problem. AT&T
has acknowledged the issue via online support with at least one
individual. We also have deleted the .msf files, etc. as you have
suggested to no avail.
============end c/p==========

 

Hi D1newbie,

There are many users experiencing your problem with the ATTBI Server. Eudora users also seem to be experiencing some problems a well. You might be interested in reading two Bug Reports, and several Newsgroup Threads, listed below. There are some interesting reads here:

Bug Report #202685
Bug Report #202575

ATTBI/Comcast Email Problem Moz 1.3
snews://secnews.netscape.com:563/3ECDB2F1.9D32CC93@myrealbox.com
snews://secnews.netscape.com:563/3ECD492D.30209@attbi.com
snews://secnews.netscape.com:563/3ECD9627.50204@nowhere.net
snews://secnews.netscape.com:563/3ECA8A9A.4010801@attbi.com
snews://secnews.netscape.com:563/bahki9$cep9@ripley.netscape.com

Some users reporting, as you will read, that ComCast seems to be working on this problem region by region.

Ramona