error loading atmfys.drv

my sisters system crashed and after going through everything the computer guy told her to do, she gets this 'error loading atmfys.drv' any ideas on what she should do? If she reinstalls windows 98, how does she save her hard drive files? we are both very computer illiterate!!!! HELP

 

That is the Adobe Type Manager (ATM).

Hit F8 repeatedly while booting to get boot menu.

Chose safe mode.

Start run sysedit

chose "System.ini "

Look for the following

[Boot]
SYSTEM.DRV=ATMSYS.DRV

change it to

[Boot]
SYSTEM.DRV=SYSTEM.DRV

look thru the rest of the system.ini for

adobekey=adobekey.drv
adobemse=adobemse.drv

if found delete them.

save system.ini

shutdown
reboot.


Mike

 

In answer to your PM that you can not get to safe mode but can get to DOS.


Then do this

get to DOS

In the steps below be sure to use the correct slash " \ "
hit enter at end of each line

type
cd\windows

then type

edit system.ini

it will open the system.ini file in an editor do not space things around or change anything else but the below

Look for the following, should be on the 1st screen

[Boot]
SYSTEM.DRV=ATMSYS.DRV

change it to

[Boot]
SYSTEM.DRV=SYSTEM.DRV

look thru the rest of the system.ini for

adobekey=adobekey.drv
adobemse=adobemse.drv

if found delete the 2 lines

when finished changing hit alt x and answer y to save

then reboot

let me know

mike