invalid page fault in module MSVBVM60.DLL

I have a customer running 98SE on an HP laptop.
(P3 500+ MHz, 128 mb ram, 20 gb)

He originally had ME, which I talked him into letting
me get rid of, and install a copy of windows 98se
(formatted hard drive first)

Within a week or so of running, he started to...lose
images (his home page is msn.com, and 2 or 3 images
at the top of the page -the little ads- wouldn't load...
The same problem with netscape (latest version) and
when he loads it with AOL, the images load fine.
(By the way, the images NEVER load in IE or netscape.)
And, this doesn't only happen with msn.com.

His main problem, tho, is this:

EXPLORER caused an invalid page fault in
module MSVBVM60.DLL at 017f:660ee981.
Registers:
EAX=0003cb84 CS=017f EIP=660ee981 EFLGS=00010206
EBX=00000000 SS=0187 ESP=0301bf94 EBP=0301c01c
ECX=02fdff9c DS=0187 ESI=0001e2e1 FS=5c2f
EDX=054ccf6c ES=0187 EDI=0001e2e1 GS=0000
Bytes at CS:EIP:
85 01 3d 00 10 00 00 0f 82 5a 17 f4 ff eb e6 56
Stack dump:
00098b84 660e5ee3 0001e2e1 00000100 055606c8 00000000 00000000 8181445c 0043000c e018ec30 0301bfe0 bff7a10e bff7a567 00430000 00000000 00495558

This pops up way too often, and his browser closes, and
he has to start over.

I have reinstalled IE, it has been windows updated to IE6SP1,
I have tried the repair option.

I replaced his ram too... no apparent help.

I believe he has Norton Antivirus 2003 (just virus, none of that other ****) ... I am awaiting a return call to make sure it isn't
2001...and if it is, he is going to disable script blocking, because
I found elsewhere that that may cause this.

Any ideas? (I'd appreciate any! Thanks)

 

Sometimes enabling script blocking in Norton AV will cause this error.

Symatec says: "This problem has been fixed in the latest program update. To install the update, run LiveUpdate, download the program update, and then restart the computer when prompted.

If for some reason the program update does not fix the problem, then disable Script Blocking by following the instructions in the document .
How to disable Script Blocking in Norton AntiVirus 2001.

Sometimes the following will resolve the problem: Go to Start >Run and type in "Regsvr32.exe /u msvbvm60.dll" (without the quotes) and hit Enter.

 

The same problem with netscape (latest version) and
when he loads it with AOL, the images load fine.

Could there be a clue it that ?

Such as working with AOL and not the others.

BB