Cant get to safemode

Running Windows ME on a compaq pesario 1920 laptop

Cant get it to boot up in normal or safe mode

Error messages
Mprexe has caused an error<unknown>

Mprexe will not close

scandsk has caused an error mp3.dll
Also the hard drive is beginning to get noisy and seems to slow down is there diognostic software for this presario.

any suggestions
Thanks Davie

 

Hi Davie,
Don't know if this will help but check Microsoft Knowledge Base Article Q178084.
I had a similar problem with Windows 98SE and I had to reinstall the Windows files by doing a "Custom Recovery" from my IBM Product Recovery CD which cleared up the error.
Good luck.

 

Appreciate the response looks like it is time to replace the hard drive and reinstall windows.

 

or a virus

could be a trojan
Mprexe
... Powered by SYSTRAN. Mprexe Category: Trojan. Any program with a hidden
intent. Trojans are one of the leading causes of breaking into machines. ...
www.pestpatrol.com/PestInfo/db/m/mprexe.asp

 

Hi Davie,
I don't know what kind of set up you have on your computer but when I got this error it was on an IBM Aptiva computer running Windows 98SE.
With this computer I got a Product Recovery CD with all the software that was preloaded at thefactory, including the operating system.
What I did was insert the Recovery CD and then reboot.
During the boot up you have to select "Complete Recovery" or "Custom Recovery ".
I selected "Custom Recovery" and then typed in:
C:\WINDOWS\*.*
This replaced the windows files without losing data.
The only problem I had was I had to reinstall my printer & scanner software.
You might want to check with your computer supplier to see if you can do this before replacing your hard drive.
Good luck

 

Thanks guys

Davie