Outlook97 & XP & "program not registered properly"....

Good day,

Installed Office97 on an XP machine and domain admins have full access to the all the programs (as it should be), but a client without local admin permission when attempting to run Outlook97 gets the error: "The Program is not registered properly. Please run Setup again. You don't have appropriate permission to perform this operation. ". This only occurs with Outlook. All the other Office programs work fine. If I make the user a local admin, Outlook97 runs correctly, however.

This makes no sense to me that I would have to make a normal domain user a local admin to run Outlook97 on XP. I searched Microsoft's KB but could find no reference. Doing a Google search, I found an obscure reference: "Outlook 97 : Cannot Start Outlook 97 in Windows 2000. You receive the following error message: "The Program is not registered properly. Please run Setup again. You don't have appropriate permission to perform this operation. This happens if you are a local user or a domain user. Only local admins or domain admins can run Outlook 97 correctly. To fix it, you need to grant Users or Domain Users permissions to the key: HKEY_LOCAL_MACHINE\Software\Microsoft\Office "

However, this throws me into a quandry because I was unaware you could grant permission to registry keys? Anyone know how to do this?

 

regedt32 > Security > Permissions...

 

Thanks! How in the $%#$&*&$# did you find that?! I searched for nearly an hour on there looking for references to it trying umpteen billion combinations.... Grrr...

I liked the old KB better. You could find things easier. *chuckle*

Thanks again!

 

After much trial and error it was determined this was an XP issue, not an application issue.

For more info, see the following posts I've made in the XP Group....

XP's "Restricted" Security Group....
HEAD's UP: XP's Default User Profile is Corrupt...