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device driver

Discussion in 'Windows XP' started by mmm, 2003/02/03.

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  1. 2003/02/03
    mmm

    mmm Inactive Thread Starter

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    what is a device driver???

    my computer is relatively new and since i got it it continually automatically shuts down and reboots itself and displays a box telling me to send an error report message. when i send the report it brings me to a website that tells me a have a problem with a device driver.

    can anyone help me to fix this problem???

    i've lost tons of work when it just shuts down on me!

    thanks!
     
    mmm,
    #1
  2. 2003/02/04
    Abraxas

    Abraxas Inactive

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    If it's relatively new, bring it back and have them fix it.

    A device driver is a small program that tells the OS how to communicate with a device, usually hardware.

    One thing you could try:
    Right-click My Computer. Click Properties. Click the Advanced tab and then the Startup And Recovery Settings button. Uncheck the box that says, "Automatically Restart ".

    That will give you a blue screen instead when the problem occurs next time with some (possibly) useful information on the error.
     
    Last edited: 2003/02/04
    Abraxas,
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  4. 2003/02/04
    Newt

    Newt Inactive

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    Or check your event logs (right-click My Computer~manage~event viewer) and there should be errors in there telling you exactly which device is causing the problem.

    Check the vendor/mfgr web site for drivers and you can probably download & install the latest and greatest.

    If you figure out which device but have problems on what to do next, post back saying exactly which critter is acting up.
     
    Newt,
    #3
  5. 2003/02/09
    mmm

    mmm Inactive Thread Starter

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    the blue screen has given me the information on which file seems to be giving me the problem. but i don't know what it is or what to do from here....

    it is a system file, and there is a caution about opening it.

    any other suggestions of what to do next?

    thanks

    this is what it says in my events viewer,it is the most recent error, but i have no idea what it means.

    Event Type: Error
    Event Source: System Error

    Description:
    Error code 000000be, parameter1 bf97db50, parameter2 0ba42021, parameter3 f18bcc44, parameter4 0000000c.
     
    mmm,
    #4
  6. 2003/02/10
    Abraxas

    Abraxas Inactive

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    What error and what file?
     
    Abraxas,
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  7. 2003/02/10
    Newt

    Newt Inactive

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    mmm - go to the event viewer and open the event. Then click the icon below the up/down arrows. That will send a text copy of the full error to your clipboard. Open a reply box and paste it here.
     
    Newt,
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