outlook express attachments

i cannot access attachments in outlook.
the tick in outlook security is greyed out.
have gone to folder options and tried that but still no access.
can anyone help please ?

 

Are you using Outlook or Outlook Express? What version are you using?

If you are using OE try this;

Open OE, click on Tools/Options and select the security tab. Make sure that there is no check-mark in the "Do not allow attachments to be saved...." box.

HTH

 

attachments 2

Rod,
The check box you refer to is greyed out and I cannot change it.
I am using Outlook Express 6.
Thanks for your quick reply.

 

Open Internet Explorer, click on Tools/Internet Options and then click on the Security Tab. Select Custom Level and then scroll down to Downloads and make sure that ENABLE is selected in File Download.

If that doesn't resolve your problem close IE and OE and then open Regedit and navigate to HK_LOCAL_MACHINE\Software\Microsoft\Outlook Express

In the right-hand pane, delete the value "BlockExeAttachments ".

HTH

 

attachments

Thanks Rod - The regedit part took out the greyed part and allowed me to remove the tick.

 

You're welcome. Glad your problem is resolved and thanks for posting back.