internet explorer shutting down e-mail programs.

when reading e-mail(yahoo or hotmail), a messsage box appears stating "sorry, but internet explorer must now close... "followed by an option to either send or not send an error report... which ever option is chosen, it closes down my e-mail program. What is this about and how do i stop it from occurring?

 

Hi rico41
Welcome to the boards! What Operating system are you running?
After a fresh boot, do a ctrl/alt/del and list for us what you have in your close programs dialogue box please?

Daizy

 

Try choice 2 .

http://www.windows-help.net/windows98/ie50-11.shtml
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
W95 you have 3 choices . With W98 , if you have IE5.1 or higher & you
still have IE4 installed the following applies . No IE4 only 2 choices .
IE5.5 if over the top of 5.1 , offers 3 choices .

You can install IE5.1 straight over 4 . A big feature with IE5 is that
it can be repaired without uninstalling . Here is how to do it . Open
Control Panel , Add / Remove , click on Microsoft Internet Explorer ,
then click on add / remove down the bottom . This opens a window with
3 choices .

Choice 1. Add , insert your IE5 install program & you can find other
items you may not have installed 1st time .

Choice 2. Repair , fixes problems that may crop up with IE5 / Outlook

Choice 3. If unfixable , removes IE5 & goes back to IE4 , now if you
want to you can reinstall IE5 or a later version or another browser
altogether .

No Microsoft Internet Explorer in Control Panel !
http://www.windows-help.net/windows98/ie50-11.shtml
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
Start > Run , key in msinfo32 and press Enter . Click on Tools > IE Repair Tool or Start >
Programs > Accessories > System Tools > System Information . Click on Tools > IE Repair Tool .

Internet Explorer Repair tool from a command prompt:
http://www.windows-help.net/windows98/ie50-11.shtml
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
Click Start , and then click Run .
In the Open box, type the following command, and then click OK :
rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
NOTE : This command is case sensitive.

W2000 > Start > Run
then enter exactly (copy & paste)
rundll32.exe setupwbv.dll,IE5Maintenance
this will give you the IE Repair dialog... proceed to repair IE

Repair IE6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378
http://www.3dspotlight.com/tweaks/ie6/index.shtml
http://www.winguides.com/registry/display.php/442/