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message when wanting to print

Discussion in 'Windows XP' started by julia, 2003/02/02.

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  1. 2003/02/02
    julia

    julia Inactive Thread Starter

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    When ever I want to print something from the internet I get this message
    Error
    Line 93
    Char 1
    Access denied
    Code 0
    URL res://c\\windows\systems32\shdoclc.d11/preview dlg

    As I am practically a beginner with computers I haven't a clue what this means. When I went over to PCWorld they just said that it was a problem with windows xp, and would have to re-install it again. Please help me
     
    julia,
    #1
  2. 2003/02/02
    unixfan

    unixfan Inactive

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    In Internet Explorer, under Tools > Internet Options > Advanced, try unchecking the box "Enable third party browser extensions ".
     
    unixfan,
    #2


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  4. 2003/02/02
    julia

    julia Inactive Thread Starter

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    Thanks for your reply. I have followed your suggestion, but still have the same problem. If you or anyone have any more suggestions I will be very grateful.
     
    julia,
    #3
  5. 2003/02/02
    unixfan

    unixfan Inactive

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    Make sure you close and re-open IE or reboot the computer. It is usually caused by third-party software or spyware, for example Surfairy.
     
    Last edited: 2003/02/02
    unixfan,
    #4
  6. 2003/02/02
    julia

    julia Inactive Thread Starter

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    Hi, Problem sorted. Thanks for all your help
     
    julia,
    #5
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