CDetectPnP Prompt

Appreciate some assistance.

Trying to help a friend with a Compaq Presario 7360, 64MB RAM, AMD K6-500MHz CPU, W98SE.

He intermittently gets a message on the screen: CDetectPnP.
The message is like in a prompt frame, and it has End Task, Wait, and Cancel buttons.

Device Manager is clean.

Any ideas?

 

I'm not really sure what CDDetectPnP is but I would suspect it has something to do with either some kind of cd burning or audio software. Possibly some sort of program that detects when an empty or unformatted cd is inserted in the drive or when an audio cd is inserted in order to autorun it. Has your friend ever noticed whether this happens only with a cd in the drive or only when the drive is empty (if it has one)? I would look in msconfig for something that looks like it could be related and if so, try disabling it. A place to start anyway.

 

Thanks for the reply.

There was some trouble with the sound card, but we resolved that. The CDetectPnP prompt has not appeared recently. Maybe reinstalling the sound card did the job.

Thanks for the suggestion.

 

Glad you got it fixed. I would guess that was probably the cause. My soundblaster card's software comes with a program called creative playcenter. In it's options you can choose to have a program called ctnotify run at startup that monitors the cd drive(S) for audio cd's. If it finds one it starts playcenter and plays the cd. Never could figure out why they have it. Seems to me to be redundant as audio cd's autoplay without it anyway. If I wanted playcenter to be the default player I'd choose it and windows would do it's thing without that program running. I would guess the problem was related to something like this.