Fast Shutdown

Hi,

I have completed the install of XP on my daughter's PC which I had questions about here:

http://www.windowsbbs.com/showthread.php?s=&threadid=13978

NOW: I have another problem.

When the PC was loaded with 98SE and one chose "Shutdown ", it did just that. Now, with XP Pro, it gives the old "It's now safe to turn off your computer" instead of just shutting down like it should. This is a BIG problem in that the switch in the rear of the box is not accessible where it is stationed.

Does anyone have any ideas about why this has happened? I've formatted this machine many times and reinstalled 98SE. No problem with it. Why the shutdown problem now and how do I fix it?

Thanx in advance.

 

Got It!

Got it!

Went into Control Panel/Power Options. There, I found the APM tab. (Advanced Power Management) I enabled it with a checkmark and all is well with my daughter's ATX box. Shuts right down now.

Strange that this was not there in 98 at all, nor is it even present in the custom box I desribe in my signature below in every post. Hmmm........... Some things must be meant to remain unexplained.

Anyhow...........thought I'd let you know!

(It's a good thing to post back, even if you find the cure yourself. Others may find it usefull some day.)

 

Thanks for the feedback Chameleon. I don't have an APM tab in the Power Options of Control Panel so I suppose it may be system BIOS specific.

Anyway, you got it nailed so more power to you!

Cheers.

 

Hi Zephyr,I don't have an APM option either,but my XP Pro goes to "windows is shutting down" screen then nothing,it sounds like everything has shut down but the monitor is still saying the same thing.
I have searched all shutdown errors on Microsoft and this forum,also Windows help sites from everywhere but have found no help.Now I just wait a while then turn it off with power switch.
If anyone has any other ideas I'd be very grateful!

 

Hi Tric

6:30AM headed to work!

Look here go thru these and see if any of the many apply.

Post back the results and we will delve deeper.

http://www.aumha.org/a/shtdwnxp.htm


Mike

 

Hi Mike,
The link is one I have been to,but tried again,still no luck !
"Windowsis shutting down "still just sits.I have tried so many different tweaks,fixes and ideas now that I am getting annoyed.Somewhere there must be something or someone that can tell me/show me what to do from here.

 

Hi Tric

Sorry you are having so much trouble!

This is related to 2 things APM "power management" and BIOS.

Check the links below and see if any apply to you. Also go to the motherboard site (of your M/B) and get the latest BIOS update for your M/B.

Your goal in to get the BIOS to support APM first before you can install any OS support.

http://www.jsifaq.com/SUBK/tip5000/rh5031.htm

http://www.microsoft.com/hwdev/archive/onnow/apm.asp

http://www.amptron.com/html/utilities.html

Long hours at work these days, will check back latr tonight or in the morn.

Mike

 

Hi tric171.

To enable WindowsXP to fully shutdown do this:

Click on Start/Settings/Control Panel/System

Then click on Hardware in the tabs and Device Manager (in the middle).

Click on "View" in the top menus and click on "show hidden devices ".

Down in the listed components under "NT Apm/Legacy Support" you'll find a listing labeled "NT Apm/Legacy Interface Node ".

Right click on "NT Apm/Legacy Interface Node and click on "Enable ".

That'll do it. I'm not sure if you have to reboot but I don't think so.

This is a bug in WindowsXP. Nothing to do with your hardware. As long as you're running an ATX computer it should work fine.

Hope this helps.

 

Hi Giles,
Tried what you suggested but there is no such thing in my device manager? So I guess that idea won't work but thank you anyway.

MIKE! had a look at the links and have found an update for my BIOS it's a flash file.I have downloaded it but need to know what to do next,I have never done anything like this before so please bear with me,I'm not a complete idiot and can follow instructions!!as have found out that I enjoy the tech side of this wonderful world of computers.
Once again my most grateful thanks for your help,it is very much appreciated.

 

Mike,
Sorry to be a pain but I found this in one of the links you posted...
APM and User Interface Options. The user can determine whether APM is running on a system by selecting Shutdown from the Start menu--if APM support is running, the Stand-By entry appears in the list of choices.

Ok this option is on my computer,so why can't I find an APM option to turn on?

 

Hi tric171.

Might I suggest you take another look at the suggestion.

If you previously had another os like Windows 98, etc, and it worked ok, then your hardware is fine and you shouldn't need a bios update and the problem is isolated in Windows XP.

In the System window, you won't see the entry to enable unless you click on "View" and then "show hidden devices ". On the entry marked "NT Apm/Legacy Support" you have to click on the plus (+) sign to expand the menu. You should find a listing labeled "NT Apm/Legacy Interface Node" and it should have a yellow mark on it. Right click on that and click on "enable ".

In updating between 250 and 300 computers to XP about one third of them had this problem. The procedure outlined cured the problem in all of them.

Hope this helps.

 

Hi Tric

Sorry so late getting back. Had a punishing week at work 13-16 intense hrs every day this week.

I am not sure how you installed originally. Do you remember any incidents where it tried to install something, but could not, and you skiped a driver but the install continued and completed?

Recheck carefully as Giles suggested. I have found that, sometimes it just does not get installed.

If you still cannot find it as Giles directed, send the links to your M/B and BIOS so that we can see what you downloaded.

But hold on on trying to flash. We will look at these.

You may want to go back also and see if there are any M/B chipset driver updates for your M/B. If there are d/l and hold untill we see them also.

One thing you can try now, is this!

1. Enter the CMOS/BIOS look for a setting that says something like "Plug and Play OS installed" or "PnP OS" if this is set to NO set it to yes.

Below the setting above should be something like "Reset configuration" or "Reset ESCD" cycle it to reset.

2. save and exit, let reboot

3. Back to desktop go to control panel and device manager, click + beside My Computer. Is it Standard PC or "Advanced configuration and power interface (APCI) computer ". Let us know.

4. In any case rt click the My Computer" and tell it to scan for hardware changes.

Report back what if anything it finds?

Mike

 

Hi Guys,
Still unable to find NT Apm/Legacy in Device manager!!! My Computer is "Advanced configuration and power interface (ACPI) PC,have scanned for hardware changes with no resulting changes.Haven't gone into the BIOS as yet,I have printed out the instructions from Mike so will try that a bit later on.
Thanks again