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Resolved Screen save and Monitor Power Settings Ignored

Discussion in 'Windows 10' started by gw1500se, 2023/08/10.

  1. 2023/08/10
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    I've recently started having a problem with my screen saver and monitor power settings. That is they are being ignored. The settings are correct the way I want them but neither the screen saver comes up nor does it power off the monitors. 'powercfg /requests' shows 'none' for everything. Sometimes a reboot cures the problem temporarily but not always. Can someone help me solve this problem? TIA.
     
  2. 2023/08/10
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I recommend performing a “cold” reboot. By “cold”, I mean shut down the computer and flip the master power switch on the back of the power supply (if your supply has one) to off (or “O”), or unplug the power supply from the wall for about 15 seconds. Then turn the master power switch to on (or “|”), or reconnect the power cable and boot up and see what happens. By totally removing power, you reset the PSU. It also removes the +5Vsb standby voltage all ATX Form Factor power supplies are required to supply whenever the power supply is plugged into the wall and (if applicable) the master power switch is set to on. This standby voltage is distributed throughout several points on the motherboard, including RAM for faster boots and the USB ports too. This also keeps alive several features, including “wake on keyboard” and “wake on mouse”, and the network interface for “Wake on LAN” commands. A cold reboot ensures any device settings that may be held by the standby voltage are released, then reset when power is restored.
     
    Bill,
    #2

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  4. 2023/08/14
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    Well that seems to have worked at least for now. Thanks.
     
  5. 2023/09/08
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    Unfortunately the problem is back but now a cold restart does not fix the problem.
     
  6. 2023/09/09
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Do you have any Apps like "EMAIL" that are running and checking for new mail etc?

    Is this a lappy or desktop?

    Is it on a table or something that could get bumped and the mouse moved?
     
  7. 2023/09/09
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    No, desktop and no. This problem only started a few weeks ago. Prior to that it was not a problem for years.
     
  8. 2023/09/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  9. 2023/09/10
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    For some unknown reason it has suddenly started working again on its own. I don't know if I should mark this as solved or not.
     
  10. 2023/09/10
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You can try a clean boot and test the issue for a few days and see if it stays fixed.
     
  11. 2023/09/11
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    It seems the problem has become intermittent. Sometimes it works and other times not. It will take a couple of days to determine if there is some kind of pattern or external influence.
     
  12. 2023/10/12
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    This is so inconsistent I guess I will just live with it. Thanks for the help anyway,
     
  13. 2023/11/06
    gw1500se

    gw1500se Well-Known Member Thread Starter

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    I'm not going to reopen this thread but I do have some strange information. It turns out that if a window(s) is(are) open the screen saver works as expected. However, if no windows are open the screen saver never engages.
     

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