1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Resolved screen blacking out on certain sites

Discussion in 'Windows 7' started by gary7, 2023/02/13.

  1. 2023/02/13
    gary7

    gary7 Well-Known Member Thread Starter

    Joined:
    2009/03/12
    Messages:
    271
    Likes Received:
    7
    since the 1st of the year (2023) I noticed certain sites will now cause my laptop to get a black screen, then white screen, then freeze up. Also all the other window tabs I have open at the bottom are just showing FF (up to date) logo.

    Thought maybe video card was going bad. I ran Dells the trouble shooting utility and everything looks good.
    I see the sites this occurs on are updated by the way they look. I can watch a youtube video & stream a movie without any problems. I am wondering if this issue could be because I am still using these sites with w-7?

    One caveat, when on youtube & I click notifications even where there are none, I get the black screen. But again, no black screen when watching youtube videos.

    Thank You
     
    gary7,
    #1
  2. 2023/02/14
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,314
    Likes Received:
    252
    Is it the laptop or the website?!?!?
    Can you post a link to one or more of the sites in question?
     
    Steve R Jones,
    #2


  3. to hide this advert.

  4. 2023/02/14
    gary7

    gary7 Well-Known Member Thread Starter

    Joined:
    2009/03/12
    Messages:
    271
    Likes Received:
    7
    Thank you Steve. When I click on notification on youtube. Also when I try to login to icloud .com
     

    Attached Files:

    gary7,
    #3
  5. 2023/02/15
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,314
    Likes Received:
    252
    The YouTube Notification sure seems and acts like a POP UP...... I wonder if your browser or anti virus is causing the problems and is blocking access? iCloud is similar...
     
    Steve R Jones,
    #4
  6. 2023/02/15
    gary7

    gary7 Well-Known Member Thread Starter

    Joined:
    2009/03/12
    Messages:
    271
    Likes Received:
    7
    Thank you Steve. I turned off off up blocker in FF & adblock, still having the same issue. Are you able to access youtube notification with out any problems using w-7?
     
    gary7,
    #5
  7. 2023/02/15
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,314
    Likes Received:
    252
    I'm on Win 10.... Chrome and Edge don't have a problem with YouTube Notifications.... Under SETTINGS, Notifications has several options. You could play around with enabling those.
     
    Steve R Jones,
    #6
  8. 2023/02/15
    gary7

    gary7 Well-Known Member Thread Starter

    Joined:
    2009/03/12
    Messages:
    271
    Likes Received:
    7
    Thanks Steve, but I'll still have the icloud issue. Perhaps I can try to use Edge on W-7 or it someone here can confirm if it is indeed a W-7 problem & I need to update to 10
     
    Last edited: 2023/02/15
    gary7,
    #7
  9. 2023/02/16
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

    Joined:
    2004/06/25
    Messages:
    7,209
    Likes Received:
    514
    End of support date for W7 January 10th. 2023.
    You may experience many problematic occurrences. eg. Edge and Chrome support ending.
    Looks like your safest move is to upgrade your OS.
     
    retiredlearner,
    #8
  10. 2023/02/16
    gary7

    gary7 Well-Known Member Thread Starter

    Joined:
    2009/03/12
    Messages:
    271
    Likes Received:
    7
    Yep looks like. I'll have to look in in the W-10 forums to figure out how to do that. My laptop will not handle W-11

    Thank You
     
    gary7,
    #9
  11. 2023/02/17
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

    Joined:
    2004/06/25
    Messages:
    7,209
    Likes Received:
    514
    https://support.microsoft.com/en-us...-windows-e5ff3864-897d-67bf-6915-4b3e4c6b72a5

    1) In-place Upgrade Windows 7 to Windows 10
    1. Download & run Media Creation Tool provided by Microsoft.
    2. Select the option 'upgrade this PC'. ...
    3. Wait while it download the required files and then click 'Install' button. ...
    4. Select 'Keep the personal files and apps' option. ...
    5. Wait while upgrade process finishes. ...
    6. Congrats!!

    https://www.microsoft.com/en-us/software-download/windows10
    It should be quite straight forward if you look through these links thoroughly.
    You can download the ISO to USB thumb drive which you can retain in case of problems later.
     
    retiredlearner,
    #10
  12. 2023/02/18
    gary7

    gary7 Well-Known Member Thread Starter

    Joined:
    2009/03/12
    Messages:
    271
    Likes Received:
    7
    Thank you for the links. I will look at them tomorrow & see what all is involved.
     
    gary7,
    #11
  13. 2023/02/26
    gary7

    gary7 Well-Known Member Thread Starter

    Joined:
    2009/03/12
    Messages:
    271
    Likes Received:
    7
    Ended up taking laptop to a repair shop. Solved the problems with the screen going black by upgrading to 10 & I also had a SSD put in. Really like 10 & with the SSD everything is noticeably faster. Now I can take my time looking for a new laptop with 11 on it, this one won't handle 11 Have a issue with my BT but will make a new post.

    Thank you guy's so much.
     
    gary7,
    #12
  14. 2023/03/01
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

    Joined:
    2004/06/25
    Messages:
    7,209
    Likes Received:
    514
    Nice to know you're on track OK.;)
     
    retiredlearner,
    #13

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...