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My 12347890 and down right keys dont work

Discussion in 'Windows 10' started by gsans, 2021/04/13.

  1. 2021/04/13
    gsans

    gsans New Member Thread Starter

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    My 12347890 keys stopped working when my HDD was replaced because it was broken, my keys used to only work for aroun three or four hours before they stopped working, then i had to restart the coputer, but now it straight up doesnt work at all, my down and righ keys didnt work after my HDD got replaced, is there a way to fix this? My computer is a Windows 10 Home
     
  2. 2021/04/13
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Sadly, you told us nothing about the computer. We don't even know if a PC or notebook. :(. I am guessing notebook but that is just a guess.

    Have you tried a different keyboard?

    If a shop did this repair, take it back.
     
    Bill,
    #2

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  4. 2021/04/13
    gsans

    gsans New Member Thread Starter

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    It is a PC, sorry, i dont really know what information i have to put here
     
  5. 2021/04/13
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Its better to have too much than not enough. We can weed out what's not necessary.

    My advice remains the same - I would try a different keyboard. The fact this is a PC and not a notebook makes things easier - or at least it eliminates a few possibilities - like a pinched cable inside the case.
     
    Bill,
    #4
  6. 2021/04/13
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi gsans, Welcome to WindowsBBS :). Like Bill has advised, we need more info to be able to help diagnose problems.
    Click on Bills name under his icon and you will see what I mean.
    This indicates to me that your keyboard was faulty before the HDD was replaced.
    So following Bills advice should be your starting point.
     
  7. 2021/04/14
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Which of the number keys stop working? The ones on the far right of the keyboard or the ones that go across the top?

    For the keys on the far right - the NUM LOCK button must be enabled/pressed/lit up.
     

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