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Windows 10 and Youtube 'stuttering'

Discussion in 'Windows 10' started by Purple Haze, 2020/05/16.

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  1. 2020/05/16
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    I searched for youtube in the forums but did not see any discussion of how to fix video 'stuttering'/buffering issues. Has anyone else experienced this, and if so, any good permanent 'fixes"?
     
    Purple Haze,
    #1
  2. 2020/05/16
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi,

    Have you installed the latest video drivers for your video adapter? What video card does your computer have? Have you updated to Windows 10 version 1909?
     
    Evan Omo,
    #2


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  4. 2020/05/16
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    retiredlearner,
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  5. 2020/05/17
    CaneMan

    CaneMan Well-Known Member

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    CaneMan,
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  6. 2020/05/17
    jholland1964

    jholland1964 Well-Known Member

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    Be sure your browser is 100% up to date. Over loaded browsers can also cause videos to lag or buffer so be sure you only have one tab open when trying to watch a video. Clear clear unnecessary cache, cookies and histories.
    Some browser extensions can slow down video buffering and even block YouTube videos. Find the extension, disable or uninstall it. You'll have to disable all the extensions and re-enable them one by one to find out which one, if any, is causing the problems. Lastly, in today's world with so many folks locked down there are many people using their computers to stream youtube videos and many other videos and some internet providers are "over worked" and have experienced speed reductions. Videos do require a high speed connection and if your internet speed is slower then you will experience bad picture quality and buffering. See this information from YouTube as to what speed you need:
    • 3+ Mbps for standard definition video.
    • 7+ Mbps to stream a single high definition show if no other devices are using the network.
    • 13+ Mbps to stream shows in high definition if other devices are using the same network.
     
    jholland1964,
    #5
  7. 2020/05/17
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    yes. yes. yes
     
    Purple Haze,
    #6
  8. 2020/05/18
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Have you done an Internet Speed Test, https://www.speedtest.net/ to make sure that this isn't a bandwidth issue?

    What video adapter does your computer have?

    Have you tried playing videos in Mozilla Firefox or Google Chrome to see if that makes any difference?
     
    Evan Omo,
    #7
  9. 2020/05/18
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    I should have said yes to latest drivers, Invidia GeForce GT240, and yes to latest Windows update. Sorry for the confusion.
     
    Purple Haze,
    #8
  10. 2020/05/18
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Getting 151 on download speed.
    I use Chrome almost exclusively and have updated as mentioned.
    Video GeForce GT240, updated as well.
     
    Purple Haze,
    #9
  11. 2020/05/18
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Not really sure what I'm looking at. Lots of yellow and red columns passing by. Is higher better or is lower better?
     
    Purple Haze,
    #10
  12. 2020/05/18
    jholland1964

    jholland1964 Well-Known Member

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    Are you sure you are getting 151 on download speed and please clarify...151 what? What type of internet do you have and how many others are using it?
     
    jholland1964,
    #11
  13. 2020/05/18
    ephemarial

    ephemarial Well-Known Member

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    Try turning hardware acceleration off (or on) in your web browser.
    Instructions will vary depending on the browser you're using
    If chrome just search for - chrome hardware acceleration
     
    ephemarial,
    #12
  14. 2020/05/19
    CaneMan

    CaneMan Well-Known Member

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    It is explained on the website,(https://www.thesycon.de/eng/latency_check.shtml) anything above the yellow could be a problem.
     
    CaneMan,
    #13
  15. 2020/06/29
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    ISP is Cox in Omaha NE. Not more than a handful on in my neighborhood at a time. The 151 is MB download (running three different speed tests but of course the time of day varies). Have done all the other things mentioned but lag still happens.
     
    Purple Haze,
    #14
  16. 2020/07/01
    Arie

    Arie Administrator Administrator Staff

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    Have a look at: https://www.google.com/get/videoqualityreport/

    As to DPC Latency Checker, Windows 10 will most likely show incorrect values as its build on Win8:

     
    Arie,
    #15
  17. 2020/07/01
    markp62

    markp62 Geek Member Alumni

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    markp62,
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