Photo missing from sign-in screen

Not so long ago the sign-in screen on my Win10 Pro system displayed my photo and a box where I entered my PIN. Now, I get a screen that says Other User, with several different ways of signing in. I have absolutely no idea how this came about, and I'd like to get back to the sign-in screen with my photo and the PIN box. Any ideas?

 

Sounds like you have inadvertently switched users. Do this;

1. Press Ctrl + Alt + Delete key.
   
   
2. Click on Switch User.
   
   
3. And select your user account
   

 

Thanks for the reply, and I wish it were that simple. I can do steps 1 and 2, but not step 3. Instead, as soon as I click on Switch User, I'm taken back to the Other User sign-in screen. What's puzzling is that as soon as I sign in again, instead of going through the usual loading of the OS, the screen I had open when I pressed Ctrl+Alt+Delete appears. Any other thoughts?

 

This is same computer noted in this thread of yours?
https://www.windowsbbs.com/threads/win10-pro-windows-problem.113010/
I wonder if the new install is the reason for this problem. Did you get the other problem fixed?

 

Same computer and, no, I never found a solution. After being used to a highly customized Win7 Pro for so many years, I've found Win10 Pro to be very frustrating. Things which were easy to find in Win7 are hard to locate in Win10 ... their names have changed, or they don't even exist anymore. As an OS, Win10 may be more secure than Win7 but, IMHO, whoever said that it was a step forward was either dreaming or was engaging in wishful thinking.

 

Was this install an upgrade to Windows 7 or was it just a change of hard drives on a previously Windows 10 computer?
I am very surprised at your comments about 7 vs 10. I have used both and frankly found very little difference in Windows 10. Of course I use Open-Shell (Formerly Classic-Start) to make my Windows 10 look like Windows 7 too.
Frankly these seem to me to be two very serious problems. I rarely, if ever, recommend this but your best bet may be to do a full reinstall of the OS because it sounds as if something was not done properly or fully.

 

I wanted to keep 7 and 10 completely separate from each other, so I moved the four partitions of my 7 Pro installation from the 120GB and 160GB SSDs I'd had them on for a number of years to a 500GB SSD. Then, I did a clean install of 10 Pro on an identical virgin 500GB SSD. Not knowing anything about Open-Shell at the time, I installed Classic Shell. To be able to move from 10 to 7 or from 7 to 19 as easily as possible, I use both iReboot and EasyBCD.

I'm beginning to think you're right about reinstalling 10. I obviously have questions about problems for which there appear to be no good (i.e. workable) answers, and the frustration factor just keeps getting worse. I'll let you know what happens.

 

Open Shell used to be Classic Shell. Classic Shell was no longer being updated by the developer and it was picked up by volunteers on GitHub under the name Open Shell.
I really believe there is a major problem with your install and a full reinstall might very well be the end of all of your problems. You have two for sure and two very unusual ones really and you don't know how many others are on there.
I personally love Windows 10. I loved Windows 7 and hadn't planned to go quickly to 10 but my bigger laptop lid and hinges were damaged and repairs would have cost as much, if not more than a new one so I went ahead and bought the new one with Windows 10. First day I found difficult but honestly as soon as I installed Open Shell I really fell in love with Windows 10. I had another smaller travel computer with Windows 7 and with the end of support for 7 I installed Windows 10 and all went well. You might try the reinstall.

 

I wonder whether this might be your problem.
Using TWO software programs may be causing a conflict!
I agree with Judy's assessment that your W10 may be corrupted at this point.

 

I think you may have found the cause retiredlearner. But I still believe Windows 10 is corrupted and should be reinstalled.

 

A word (or a hundred ) may be in order here, as I don't think iReboot and EasyBCD are a problem. They're produced by the same company, free for personal use, and work well together. iReboot, which places an icon in the Systray, works when either OS in in use and I know I want to reboot, either into the other OS or back into the same OS. Normally I make a selection from the icon's context menu but, if I simply reboot, or start from power-up, at the completion of the BIOS POST EasyBCD comes into play and gives me the choice of 7 or 10.

Several weeks ago I was locked out of 10 because 7's Windows Explorer showed the letter J: assigned to 10, which wouldn't boot past the initial logo screen. After disconnecting 7's SSD I booted with my Acronis recovery disk, and used Disk Director 12.5 (similar to M$'s Disk Management, but far more capable) and changed 10's drive letter from J: to C:. After reconnecting 7's SSD, 7's Windows Explorer still showed the letter J: assigned to 10 but, when 10 was selected with either iReboot or EasyBCD, it booted normally. Interestingly, 10's File Explorer shows 7's C: partition as J:. When booting into 7, though, it's back to C:. Magic? Go figure!

All that said, I agree that a clean reinstallation of 10 Pro is in order, but it may be a few days before I can take care of it. FWIW, I joined the BBS 18 years ago this month, a few months before Ms Holland, and used to be very active. For some time I was a BBS Team Member, with my special areas of interest being Mozilla's Phoenix browser (name later changed to Firebird and, later still, to Firefox) and Thunderbird email client. I've received far more help from BBS members than I've been able to give, so I appreciate your input.

 

Holy Cow Jim! 18 years! Boy has time flown!! That really took me by surprise. I'm surprised our paths have not crossed before, I have been a long time user of Firefox, probably around the time I joined here I believe. All I can say is WOW!
Keep us posted cause this is "one for the books" I think.
Oh by the way, please feel free to call me Judy.

 

OK, Judy ... for reasons unknown, that made me think of two things (my mind works in mysterious ways ):

1) "Judy, Judy, Judy", reputed to have been said by Cary Grant (although he never said it in any of his movies)​

2) the exchange between actors Robert Hays and Leslie Nielsen in the 1980 movie "Airplane":

• Ted Striker: "Surely you can't be serious."

• Dr. Rumack: "I am serious. And don't call me Shirley."

​

I haven't used FF as my primary browser for a long time, probably since I moved to 64 bit Win7 Pro. I wanted a 64 bit browser to go along with it, and FF was still 32 bit at the time. I didn't care for some of the other browsers available, and finally settled on Pale Moon, which I still use as my primary browser, partly because it's able to use many of the extensions which made FF so configurable. I keep FF installed, although I don't like what Mozilla has done with its UI, along with Waterfox and Chrome (which, BTW, I don't like at all).

 

I use four partitions in both Win10 and Win7. Partitions D:, E:, and F: are located on the Win7 SSD, but are used by both OSs, and are unaffected by the switch between Win7 and Win10. When I boot into Win7, the C: partition on the Win7 SSD is used, and the boot partition on the Win10 SSD is assigned the letter G: (I dunno how it got switched from J: to G). When I boot into Win10, the boot partition on the Win10 SSD becomes C: and the boot partition on the Win7 SSD becomes G:. I hope this answers your question, Christer, as I don't know how to explain it any better.

FYI, in preparation for reinstalling Win10, I formatted the Win10 SSD, and also deleted the volume the OS was installed in, so the SSD is as close to being "virgin" as I can get it.

 

Be not confused ... I most likely changed it myself, but don't remember when (or why ). BTW, my printers are connected to the PC by USB cables ... the only devices I connect with WiFi are my iPhone and iPad.

FWIW, I was going to include a screenshot of the drives in my Win 7 system, but the BBS system requires a URL, so I'll do it manually and include more information, then see if I can attach the screenshot as a file. If it's visible, you'll note that each drive has its own unique icon, apparently done at a time when I had too much time on my hands.

C: SYSTEM (Program Files, Program Files (x86), ProgramData, Users, Windows)
D: INTERNET (Browser Programs/Profiles, Extensions; Email Program/Profile, Extensions)
E: DATA (Documents, Images, Assorted Personal Folders)
F: ZOOFILES (Library of installation files for every installed program)
G: Local Disk (Clean right now, but where Win 10 will be installed)
H: 1TB EXTERNAL SSD (WIN 10 BACKUPS) (Evenly split with J:, Acronis True Image backups)
I: 1TB EXTERNAL SSD (WIN 7 BACKUPS) (Evenly split with H:, Acronis True Image backups)
J: 8GB FLASH DRIVE
K: 128GB FLASH DRIVE
R: DVD RW Drive (LG GH24NSC0B, SATA)
V: CD Drive (FARSTONE VirtualDrivePro)
W: DVD RW Drive (LG GH22NP20, PATA)
​

It's way past my bedtime, so I'm outta here.