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Resolved Remote Desktop Help Revisited

Discussion in 'Networking (Hardware & Software)' started by cspgsl, 2020/03/19.

  1. 2020/03/19
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    I have run into an issue after successfully setting up RDP on my office computers. There is one computer that will not log in. It keeps asking for the credentials. The Username and password are correct so I am baffled.

    Any thoughts would be appreciated, thanks
     
    cspgsl,
    #1
  2. 2020/03/19
    rsinfo

    rsinfo SuperGeek Alumni

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    Operating system and version ?
     
    rsinfo,
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  4. 2020/03/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Double check the new port settings and the user name.
     
    Steve R Jones,
    #3
  5. 2020/03/20
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Thanks
    Win 10 Pro
    I created the user and PW and they are correct
     
    cspgsl,
    #4
  6. 2020/03/20
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    cspgsl Geek Member Thread Starter

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    I have added another machine to the office network and find that I cannot connect to it either. There is one thing in common on these 2 machines that is not the case on the others. Windows Hello PIN option is not available. The rest of the computers all are enabled. Strange thing is, both machines have a password and pin
     
    cspgsl,
    #5
  7. 2020/03/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    So the two computers boot up and NO log in is required?
    If so, if you adjust that, you'll probably be good to go.
     
    Steve R Jones,
    #6
  8. 2020/03/20
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Sadly, that doesn't do the trick
     

    Attached Files:

    cspgsl,
    #7
  9. 2020/03/20
    TonyT

    TonyT SuperGeek Staff

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    Is that computer set to listen for RDP on that specified port?
    You cannot just use router port forwarding for multiple RDP computers unless you change the RDP ports on all computers to unique ones.

    This must be done by editing the registry:
    https://docs.microsoft.com/en-us/wi...esktop-services/clients/change-listening-port
    then adding separate fort forwards for each comp in the router.

    If don't do that you will for sure have problems unless you have a unique WAN IP address for each computer.
     
    Last edited: 2020/03/20
    TonyT,
    #8
  10. 2020/03/20
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Hi Tony: All units have unique port numbers. I have also tried by disabling Network Level Authentication on these computers, but it is still not working. The frustrating issue is that it is only these 2 out of 9
     
    cspgsl,
    #9
  11. 2020/03/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Didn't you use port 3390 on a different machine....or are you recycling the picture?
     
    Steve R Jones,
    #10
  12. 2020/03/22
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    I was recycling the image

    I have gone to plan B with a remote service I subscribe to. The service has granted a number of free licenses to clients for 90 days.

    Thanks for all help
     
    cspgsl,
    #11

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