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Resolved Remote Desktop Help

Discussion in 'Networking (Hardware & Software)' started by cspgsl, 2020/03/18.

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  1. 2020/03/18
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    I have a small office of 6 computers where all staff has been directed to work from home. All are Win 10 Pro. Remote desktop is enabled and set up identically on each machine.

    Problem is, I am only able to remotely connect to one successfully. When I enter the UN & PW for any one of the other machines, I am returned to the RDP login window asking for the password again.

    One of the machines has 2 users but I am trying to log in with the UN as shown in the RDP settings page but not having any success.

    Any thoughts would be appreciated, thanks
     
    cspgsl,
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  2. 2020/03/18
    TonyT

    TonyT SuperGeek Staff

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    Your office router is probably only forwarding RDP requests to that one computer. To be able to connect to the other 5 computers you'll need to change the RDP ports on those computers and configure the router to forward to each of them.
     
    TonyT,
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  4. 2020/03/18
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    you mean each machine needs a unique RDP Port?
     
    cspgsl,
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  5. 2020/03/18
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Yes... That is what Tony is saying.
     
    Steve R Jones,
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  6. 2020/03/18
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Thank you, both.

    I tried changing a port on one machine but still wasn't successful. Is there a numbering rule for changing the port? I changed one machine from 3389 to 3390
     
    cspgsl,
    #5
  7. 2020/03/18
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Did you type the IP like xxx.xxxx.xxx.xxx:3390
     
    Steve R Jones,
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  8. 2020/03/18
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    I tried that but get the error shown in the attachment

    error.png
     
    cspgsl,
    #7
  9. 2020/03/18
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    I figured it out through settings in the router. Thanks for your help.
     
    cspgsl,
    #8
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