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Resolved Update stuck

Discussion in 'Windows 10' started by shammie, 2020/02/09.

  1. 2020/02/09
    shammie

    shammie Well-Known Member Thread Starter

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    Hi, this morning 2/9/20 windows started an update, it has been updated for the last 7 hours and stuck at 91% for the last 2 hours. Is this normal? What if anything can I do?
    “Working on updates 91%. Don’t turn off your PC. This will take a while.”
     
    shammie,
    #1
  2. 2020/02/09
    Christer

    Christer Geek Member Staff

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    Is this before or after a restart?

    I don't know your time zone but I would let it churn over night to see what eventually happens, if anything.
     
    Christer,
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  4. 2020/02/09
    shammie

    shammie Well-Known Member Thread Starter

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    I turned it on this morning and started the update, it may have restarted during , but I didn’t restart it. In Central time btw.
    Thanks for your help
     
    Last edited: 2020/02/09
    shammie,
    #3
  5. 2020/02/10
    Christer

    Christer Geek Member Staff

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    You're welcome ... :) ... and I take it that the update was installed OK.
     
    Christer,
    #4
  6. 2020/02/10
    shammie

    shammie Well-Known Member Thread Starter

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    No. When I got up this morning computer had shut down, I have anti virus set to run and shut down. This morning when I turned it on it said something like undoing changes made to your computer. Apparently the update did not finish.
     
    shammie,
    #5
  7. 2020/02/10
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    What anti-virus are you using?
    If it is a 3rd party AV I would recommend you disable it while the update is installing.
    MS Defender is all that is needed for W10 to operate with without problem.
    It's also prudent to disconnect ALL peripherals while an update is installing especially when you experience problems. ;)
     
    retiredlearner,
    #6
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  8. 2020/02/10
    shammie

    shammie Well-Known Member Thread Starter

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    Avast, I will try disabling it. Thank you
     
    shammie,
    #7
  9. 2020/02/10
    shammie

    shammie Well-Known Member Thread Starter

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    That did the trick. Thanks again I appreciate all your help.
     
    shammie,
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  10. 2020/02/10
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    You're welcome.
     
    retiredlearner,
    #9

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