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Resolved Thunderbird won't run filters

Discussion in 'Other PC Software' started by warpy55, 2019/11/27.

  1. 2019/11/27
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi, I am trying to divert incoming mail into folders I have sent up using the Thunderbird message filters. I have set up the filters which are pretty straight forward and the incoming messages ignore the filters and stay in the inbox. They won't even run manually. I am using GMAIL in Thunderbird. Any ideas? I was even considering scrapping Thunderbird and using Outlook but I don't wan't to purchase it.
     
    warpy55,
    #1
  2. 2019/11/27
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    retiredlearner,
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  4. 2019/11/27
    warpy55

    warpy55 Well-Known Member Thread Starter

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    warpy55,
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  5. 2019/11/28
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Steve R Jones,
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  6. 2019/11/28
    warpy55

    warpy55 Well-Known Member Thread Starter

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  7. 2019/11/28
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi, I tried what was in this link which is what I have always done and it didn't work. What I do is select Tools on the Thunderbird header bar, select Message Filters, select New, type in a filter name, leave Manually When and Getting New Mail selected. Leave Match all of following but have tried the other two as well. I change subject to Correspondents, keep Contains and enter in a value in the box alongside such as Gearbest. I move on to Perform these actions and leave Move Message to and then choose a folder I with the email to move to then click OK. An email from Gearbest is sitting in my inbox. I confirm it is in my Message Filters rules. I click Run Now and nothing happens Gearbest stays sitting in my inbox.
     
    warpy55,
    #6
  8. 2019/12/08
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi,
    Can anyone shed any light on why Mozilla Thunderbird message filters will not work? Or what I should do now?
     
    warpy55,
    #7
  9. 2019/12/08
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Have you tried reinstalling it?
     
    MrBill,
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  10. 2019/12/09
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi,
    Just uninstalled and reinstalled and still doesn't work. What else should I try?
     
    warpy55,
    #9
  11. 2019/12/09
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Did you reboot in between?
     
    MrBill,
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  12. 2019/12/09
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Yes I did reboot.
     
    warpy55,
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  13. 2019/12/09
    rsinfo

    rsinfo SuperGeek Alumni

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    Is it a single rule or multiple ?
     
    rsinfo,
    #12
  14. 2019/12/10
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi, It is a single rule.
     
    warpy55,
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  15. 2019/12/10
    rsinfo

    rsinfo SuperGeek Alumni

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    Could you give a screenshot of the filter not working ?
     
    rsinfo,
    #14
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  16. 2019/12/11
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi,
    Can you see this screenshot?
     

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    warpy55,
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  17. 2019/12/11
    rsinfo

    rsinfo SuperGeek Alumni

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    Couldn't find any value called "Correspondents" in my Thunderbird. Use "From" instead of "Correspondents" & see if it works.
     
    rsinfo,
    #16
  18. 2019/12/12
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi, pleased to say that worked with From. So have abandoned Correspondents now. I have 14 items listed plus "Customise" so not sure why I have it but it's not on your Thunderbird. Thanks heaps problem solved.
     
    warpy55,
    #17

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